Ratings based on 1,895 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
Short 3 night stay pre season April 2024 on 10th floor partial ocean view balcony...amazing!!! Chilly, yes, of course so bring your wetsuit! The only negative for us was all the cops parking in the hotel spots closest to hotel doors when, in our opinion, they should only park across the street in the parking garage where we had to park & walk...no big deal for us but for those with lots of kids & stuff it could be annoying. We counted over a dozen cop cars in the lot that did not move the entire 4 days we were there.
Comment from Hotel Management
Apr 18, 2024 by Bert, Hotel Management
Thank you for your recent stay with us at the Grand Hotel. We completely understand about the parking situation with the police but who can we call... the police. We hope that you will visit us again soon.
by A verified traveler
Posted Apr 17, 2024 on Expedia
The bed was a little hard to sleep comfortable but other than the bed it was the best trip me and my boyfriend ever took
Comment from Hotel Management
Apr 18, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 17, 2024 on Expedia
It was the off season but it was just ok
Comment from Hotel Management
Apr 17, 2024 by Bert, Hotel Management
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.
by A verified traveler
Posted Apr 17, 2024 on Expedia
Definitely recommend!!!!
Comment from Hotel Management
Apr 17, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Restaurant was closed for private event☹️.
Bar food was good n Bartender was very friendly n made good drinks😊.
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 14, 2024 on Expedia
I had an amazing weekend the room was nice and it was clean the bed was comfortable the bathroom was a little small but adequate we had an ocean view if I had one neg thing to say the room keys did not work all the time,and I let the front desk know. I will come back
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Love this place, you technically dont even need to leave the resort but its right on the board walk if you do. My room was clean, and I can confirm that the room was cleaned and the sheets were replaced without asking.
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Wonderful hotel, staff and location to convention center
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 13, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!
by A verified traveler
Posted Apr 13, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Kyle, Hotel Management
Thank you for your survey!