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Tokachi Nauman Onsen Hotel

Property class: 3

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Photo gallery for Tokachi Nauman Onsen Hotel

A dimly lit stone-floored room with wooden walls and a sloped ceiling. - Tokachi Nauman Onsen Hotel (Makubetsu)
A modern building with a circular pool surrounded by a pebble border and a well-maintained lawn. - Tokachi Nauman Onsen Hotel (Makubetsu)
A modern building entrance with a geometric structure and a red door. - Tokachi Nauman Onsen Hotel (Makubetsu)
A modern lobby with a reception desk, red seating area, and large windows. - Tokachi Nauman Onsen Hotel (Makubetsu)
A spacious indoor area with wooden beams and large windows, featuring a central table with chairs, shelves stocked with various items, and a counter with hats and accessories. - Tokachi Nauman Onsen Hotel (Makubetsu)
Take advantage of an indoor mineral hot spring (onsen), shopping on site, and mini golf at Tokachi Nauman Onsen Hotel. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese-style Room, Non Smoking (for 4 Adults)

A room with a bed, a table, a TV, and a window with curtains.

Japanese-style Room, Non Smoking (for 4 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Western Style Room, Non Smoking

A hotel room with a tatami mat seating area, a massage chair, a bed, and a small kitchenette.

Japanese Western Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 10
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room with Extra Bed, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room with Extra Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Luxury Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a window with curtains.

Luxury Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a window with curtains.

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

A hotel room with two beds, each with white and red bedding, and a blue patterned wall.

Triple Room, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Makubetsu is home to Tokachi Nauman Onsen Hotel. Donguri Park and Fukushinosato Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sumomo no Sato and Lake Yudonuma. Naumann Elephant Museum and Nakasatsunai Art Village are also worth visiting. Visit our Makubetsu travel guide
Map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701

What's nearby

  • Naumann Elephant Museum
    2 min walk - 0.1 miles
  • Obihiro Zoo
    50 min drive - 34.3 miles
  • Tokachigawa Onsen
    51 min drive - 39.9 miles
  • Kita no Yatai
    53 min drive - 39.1 miles
  • Obihiro City Office
    54 min drive - 39.5 miles

Getting around

  • Tokachi - Obihiro Airport (OBO)
    27 min drive

Restaurants

  • 味の龍月
    7 min drive
  • 菜凛酒家
    7 min drive
  • このみ食堂
    12 min walk
  • 半田ファーム
    5 min drive
  • ちょっと
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:00 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1500 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Tokachi Nauman Onsen Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tokachi Nauman Onsen Hotel?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Tokachi Nauman Onsen Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Tokachi Nauman Onsen Hotel located?

Situated in Makubetsu, this hotel is steps from Naumann Elephant Museum, and within 9 mi (15 km) of Road Station Sarabetsu and Donguri Park. Sumomo no Sato and Fukushinosato Onsen are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokachi Nauman Onsen Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 41 reviews
Rating 8 - Good. 15 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside you can’t tell how nice this hotel is, but the room was great and the staff was so helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランのスタッフはとても気が利く方々だと感じました。料理の説明や配膳などの対応も心地良く感じます。
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフが親切でした。お風呂とサウナも良かったです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
部屋がきれいに清掃されて、スタッフの対応も良かったです。また、泊まりに行きたいと思っています。
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客室、食事 、施設すべてよかったです
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感がある
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
温泉ですが、キャンプ等の日帰り客も受け入れているためか消毒性の強い泉質の温泉のような気がします。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
大変良かったです。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
温泉の泉質がとても良かったです。 お部屋もとても広くて清潔的でした。 無料で借りれる人生ゲーム楽しかったです。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness

温泉最高！

温泉のお湯が凄く良かった！ 肌がツルツルになります(^^)
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

フロント、お風呂、レストラン等のサービスは快適で気持ちよくすごせました。

夕方はお風呂が少し混みあってました。 夜は空いています。 隣の部屋の目覚ましが朝の五時から３０分ごとにしばらく鳴り続けてました。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回行くときも必ず泊まります
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広くて清潔感があって過ごしやすかったです。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初めての幕別

初めて訪れた幕別。静かで広々として、館内も過ごしやすいところでした。温泉もツルツルで気持ちよく露天風呂も一日二度と浸かりました。レストランの食事も美味しかったです。
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり過ごすことができました。 お風呂は露天風呂で貸し切り上腿で満喫しました。
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture étonnante (tout béton),des chambres japonaises spacieuses et fonctionnelles.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

料理がおいしかった。 夕ご飯、朝食共に。 スタッフの皆さんも親切で笑顔で迎えてくれました。
Stayed 1 night in Nov 2018