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Kangetsuen

3.5 star property
Travelers find peaceful relaxation at Tokachigawa Onsen, where the indoor mineral hot spring rejuvenates and local Japanese cuisine satisfies

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Photo gallery for Kangetsuen

Superior Japanese Style Room with open air bath | Deep soaking bathtub - Kangetsuen (Otofuke)
3 restaurants, breakfast, dinner served; Japanese cuisine - Kangetsuen (Otofuke)
Public bath - Kangetsuen (Otofuke)
Japanese Style Superior Room, with open air bath, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets - Kangetsuen (Otofuke)
Hot springs - Kangetsuen (Otofuke)
Kangetsuen, riverside, offers a tranquil escape with indoor mineral hot springs and spa treatments. Start your day at one of three restaurants, then relax on the terrace or in the garden. The ryokan provides practical comforts with laundry facilities and free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bathtub and shower
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 15 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Junior Suite, with open air bath, Non Smoking

Japanese Western Style Junior Suite, with open air bath, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Junior Suite, with open air bath, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 57 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Japanese Style Superior Room, with open air bath, Non Smoking

Japanese Style Superior Room, with open air bath, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Superior Room, with open air bath, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 41 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Superior Japanese Style Room with open air bath

Superior Japanese Style Room with open air bath | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room with open air bath

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 29 sq m
  • Sleeps 3
  • 2 Twin Futons

View all photos for [View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

[View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Free extra futon mattress
2 bathrooms
Private bathroom
Bidet
  • River view
  • 62 sq m
  • Sleeps 9
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 56 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Room, w/ Private Open-air Bath (10 tatami mats + Twin) Special Room Meigetsu

Japanese Western Style Room, w/ Private Open-air Bath (10 tatami mats + Twin) Special Room Meigetsu | View from room

Japanese Western Style Room, w/ Private Open-air Bath (10 tatami mats + Twin) Special Room Meigetsu

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 56 sq m
  • Sleeps 7
  • 2 Twin Beds

View all photos for Japanese Style Standard Room, River view, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Standard Room, River view, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • River view
  • 27 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Run of house for Single use

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of house for Single use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
Free bottled water
  • Hill view
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Futon

View all photos for Run of house for 2-5people

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of house for 2-5people

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
Free bottled water
  • Hill view
  • Sleeps 6
  • 4 Twin Futons

View all photos for [View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

[View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

[View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bathtub and shower
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 37 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Western Style Room, 40sqm (River side), Non Smoking

Japanese Western Style Room, 40sqm (River side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, 40sqm (River side), Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
Free bottled water
  • River view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Standard Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • Hill view
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 13 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Style Room, with daybed (River view), Non Smoking

Japanese Western Style Room, with daybed (River view), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, with daybed (River view), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • River view
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bedroom
Separate bathtub and shower
Bidet
Deep soaking bathtub
  • River view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bathtub and shower
Bidet
Deep soaking bathtub
Hair dryer
  • River view
  • 61 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Synchronized Twin Room, Japanese Western Style, Non Smoking

Synchronized Twin Room, Japanese Western Style, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Synchronized Twin Room, Japanese Western Style, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Japanese Style Room, River View, KOUBAI, Non Smoking

Superior Japanese Style Room, River View, KOUBAI, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room, River View, KOUBAI, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bathtub and shower
Private bathroom
Bidet
Hair dryer
  • River view
  • 60 sq m
  • Sleeps 7
  • 7 Twin Futons

View all photos for Superior Japanese Style Room SHIRAYURI, Non Smoking

Superior Japanese Style Room SHIRAYURI, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room SHIRAYURI, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bathtub and shower
Private bathroom
Bidet
Hair dryer
  • River view
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Junior Suite, River View, SHION, Non Smoking

Japanese Style Junior Suite, River View, SHION, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Junior Suite, River View, SHION, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Separate bedroom
Separate bathtub and shower
Private bathroom
Bidet
  • River view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Room with Tatami Area with Terrace Deck, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room with Tatami Area with Terrace Deck, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
  • River view
  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
  • River view
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Modern Japanese Style Room, River View, Non-Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Japanese Style Room, River View, Non-Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • River view
  • 31 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Modern Twin Room, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Twin Room, River View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • River view
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu

Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu

Highlights

Air conditioning
Refrigerator
TV
Free extra futon mattress
Spring water bathtub
Bidet
Private bathroom
Hair dryer
  • River view
  • 56 sq m
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Located in Otofuke, Kangetsuen is in the suburbs and on a river. Tokachigawa Onsen and Ikeda Wine Castle are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tokachigaoka Park and Obihiro Wild Flower Garden. Fukunoyu and Manabe Garden are also worth visiting. Visit our Otofuke travel guide
Map
14-2 Tokachigawa Onsen Minami, Otofuke, Hokkaido, 080-0263

What's nearby

  • Tokachigawa Onsen
    6 min walk - 0.4 miles
  • Tokachigaoka Park
    11 min walk - 0.6 miles
  • Hokkaido Tokachi Ecology Park
    14 min walk - 0.8 miles
  • Obihiro City Office
    12 min drive - 6.4 miles
  • Sahororizoto Ski Area
    58 min drive - 45.6 miles

Getting around

  • Satsunai Station
    10 min drive
  • Obihiro Station
    19 min drive
  • Tokachi - Obihiro Airport (OBO)
    34 min drive

Restaurants

  • ピノキオ クッチーナ
    8 min drive
  • インデアン
    7 min drive
  • アパッチカレー
    9 min drive
  • 麺処 田楽
    5 min walk
  • マクドナルド
    7 min drive

About this property

Kangetsuen

Ryokan near Tokachigawa Onsen
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a garden at Kangetsuen. Treat yourself to spa services, such as reflexology, a facial, or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and luggage storage
  • A computer station, a vending machine, and an elevator
Room features
All 104 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bidets, free toiletries, and hair dryers
  • 55-inch TVs with digital channels
  • Refrigerators and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mugi
  • Nire no Mori
  • Senka
  • Togetsu

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,680 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public bath open from 4:00 AM - 9:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kangetsuen Inn Otofuke
Kangetsuen Inn
Kangetsuen Otofuke
Kangetsuen
Kangetsuen Hokkaido, Japan - Otofuke-Cho
Kangetsuen Ryokan
Kangetsuen Otofuke
Kangetsuen Ryokan Otofuke

Frequently asked questions

Is Kangetsuen pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Kangetsuen?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Kangetsuen?

Check-out is at 10 AM.

Where is Kangetsuen located?

Situated on a river, this spa ryokan is within a 10-minute walk of Tokachigawa Onsen and Tokachigaoka Park. Hokkaido Tokachi Ecology Park is 1.1 mi (1.7 km) away.

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Reviews

Kangetsuen Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 207 out of 434 reviews
Rating 8 - Good. 160 out of 434 reviews
Rating 6 - Okay. 48 out of 434 reviews
Rating 4 - Poor. 13 out of 434 reviews
Rating 2 - Terrible. 6 out of 434 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ryokan with Tokachi River facing

The ryokan certainly has accumulated a fair bit of ages, however, it was relatively well maintained. Onsen bath was great, it Moor Spring as they claimed has the highest level of mineral, great for skin. I love the dinner best, with international as well as Japanese styles cuisine. I managed to secure the a Japanese styles room with open air private bath. The summer has considerable humidity, and ryokan attempted to use dehumidifier to remove the humidity. Overall experience was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Love the onsen.
Stayed 2 nights in May 2025

10/10 Excellent

Sau Yee

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2025

10/10 Excellent

Tsz Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hot spring hotel I stayed!! Highly recommended
Stayed 1 night in Nov 2023

8/10 Good

Shiro

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommended

The food was amazing. The room was very clean and the tea set in the room was really nice. The bath was great, too.
Stayed 1 night in Aug 2022

2/10 Terrible

Shinji

Disliked: Staff & service, property conditions & facilities
I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost.
Stayed 1 night in Jul 2025

8/10 Good

EMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

8/10 Good

Lim

Liked: Property conditions & facilities, room comfort
Need to improve food varieties in dinner & room too hot as air cond not functioning well . Extra bed has to be made by ourselves as no service provided. If buffet can be upgraded to omakase with pay will be better .
Stayed 1 night in Oct 2024

4/10 Poor

Jon

Liked: Staff & service
Disliked: Cleanliness
The hotel is very dated. The room was very unusual with the sink and toilet in the foyer of the room; very unusual. Our room had an outdoor onsen that was also very dated with the wood of the bath crumbling and wood rot. The dinner was not memorable with the beef and pork dishes tasteless. No one speaks English here so you bettee know some Japanese. Thw most notable thing about the room was the SMELLY TOILET. SMELLS LIKE SOMEONE URINATED ON THE FLOOR AND IT WAS NEBER CLEANED UP.
Stayed 1 night in May 2025

8/10 Good

Tan Kok

Liked: Cleanliness, property conditions & facilities
The staff at the counter don't seems to be able communicate effectively. We checked in quite late and we were told about dinner need reservation before specific time resulting we headed out nearby ramen shop but were not accepting anymore customer. We went back to our room and order for room service but was declined because the staff couldn't speak english. We snacked on our biscuit at the end as our dinner.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katsuhide

Liked: Cleanliness, amenities, property conditions & facilities
大変良かった。
Stayed 1 night in Dec 2025

8/10 Good

TAKAYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキングはファミリー向けで良かった。露天風呂付き客室もゆっくりできて、ラウンジが利用できたのが非常に良かった。
Stayed 1 night in Aug 2025

10/10 Excellent

KYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
モール温泉は肌がツルツルになりとてもよかったので、売店で入浴剤とクレイパックを購入しました。 お料理はバイキングでしたが、おいしかったです。 お部屋は川側で鶴が見え、窓が大きかったので眺めがよかったです。
Stayed 1 night in Oct 2025

4/10 Poor

toshitatu

Liked: Cleanliness
価格の割には食事がイマイチ！ 十勝の食材を推してみたら？
Stayed 1 night in Sep 2025

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺望がよく、最高のデザインの広いお部屋で、大満足でした。また、必ずまた来ます！
Stayed 1 night in Sep 2025

8/10 Good

??

バイキングは良かったですよ 夕食は勿論、朝食も！
Stayed 1 night in Aug 2025

10/10 Excellent

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい温泉で快適な滞在

5階の和室に宿泊。田園側でしたが、部屋も清潔で景色も素晴らしく快適な滞在でした。売りの天然モール温泉は良好な泉質で、ゆっくりのんびりと入浴して旅の疲れを癒やしました。夕食、朝食のバイキングはメニューも豊富で十二分に堪能できました。ただ仕方ないことですが、夕食は遅い時間に指定されたため、最後の方はなくなっていたメニューもあったので、できれば早い時間帯の食事が良かったかと思います。
Stayed 1 night in Jul 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
お部屋についている露天風呂は　とても気持ちが良かったです。でもシャワー室の水圧が弱すぎて　洗うのが大変でした。
Stayed 1 night in Jul 2025

8/10 Good

Yuk Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
河景景觀一般 部屋細小，早餐美味 職員有禮親切，性價比高
Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルでした。又行きます。
Stayed 1 night in Nov 2024

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナ後に星空を眺めながら外気浴できる環境が素晴らしかったです。絶対都心では味わえない贅沢ができて、お部屋も綺麗で大満足でした。
Stayed 1 night in Sep 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が良かった。
Stayed 1 night in Sep 2024

10/10 Excellent

Yuzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備若干古い箇所もあるが、運営の創意工夫が至るところで感じられ、とても快適だった
Stayed 1 night in Sep 2024

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外のお客さんと宿泊しました。とても高評価をいただきました。好き嫌いがあると思い、ブッフェ式の夕食がよかったのでメチャメチャ喜ばれました。 また行きたいです。
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실 상태는 습기와 냄새가 좀 남은 다다미 바닥이었지만 이부자리는 청결했고 아침식사가 아주 좋았습니다. 무엇보다 온천 수질이 정말 좋아서 그것만으로도 훌륭했습니다.
Stayed 1 night in Aug 2024