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Hotel Hacienda

Property class: 3.5

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Photo gallery for Hotel Hacienda

A rooftop pool area with a swimming pool, outdoor seating, and a building with a red dome and a cross on top. - Hotel Hacienda (Oaxaca)
An outdoor patio with wicker tables and chairs, potted plants, and a decorative iron gate. - Hotel Hacienda (Oaxaca)
A staircase leading to a building entrance, surrounded by potted plants and a well-maintained lawn. - Hotel Hacienda (Oaxaca)
A cozy patio area with rustic furniture, a decorative wall, and a view of the outdoors. - Hotel Hacienda (Oaxaca)
A building with a white exterior, a brick chimney, and a wooden door. There are potted plants and a street lamp on the sidewalk. - Hotel Hacienda (Oaxaca)
Located close to Zócalo and Church of Santo Domingo de Guzmán, Hotel Hacienda provides a poolside bar, a rooftop terrace, and a garden. The on-site Regional cuisine restaurant, Las Canastas, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A bedroom with two beds, a ceiling fan, a bedside table, and a wardrobe.

Standard Room

8.8 out of 10
Excellent
(117 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Room

A bedroom with two beds, a desk, a chair, and a ceiling fan.

Junior Room

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Oaxaca is home to Hotel Hacienda. The area's natural beauty can be seen at Cerro del Fortín and Benito Juarez National Park, while Oaxaca Textile Museum and Centro Fotografico Alvarez Bravo are cultural highlights. Oaxaca Cultural and Convention Center and Panuelito Garden are also worth visiting. Visit our Oaxaca travel guide
Map
Av Eduardo Mata 1918, Oaxaca, OAX, 68120

What's nearby

  • A market with various colorful textiles and garments displayed on racks and mannequins.
    Benito Juarez Market
    12 min walk - 0.7 miles
  • A cobblestone street with colorful buildings, a tree, and a brick archway.
    Zócalo
    13 min walk - 0.7 miles
  • A historic cathedral with a large bell tower, surrounded by a garden of agave plants.
    Oaxaca Cathedral
    15 min walk - 0.8 miles
  • A historic stone building with a bell tower and palm trees.
    Church of Santo Domingo de Guzmán
    20 min walk - 1.1 miles
  • Mercado 20 de Noviembre
    13 min walk - 0.7 miles

Getting around

  • Oaxaca Intl. Airport
    17 min drive

Restaurants

  • Tacos & Tacos Antojería Mexicana
    8 min walk
  • El Charrúa
    7 min walk
  • Restaurant Buffet Chino
    5 min walk
  • Oscuro Brebaje
    4 min walk
  • Taqueria Loaeza
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • A restaurant

Restaurants on site

  • Las Canastas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 200 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Hacienda have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda?

Check-out is at noon.

Does Hotel Hacienda provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 200 per vehicle applies.

Where is Hotel Hacienda located?

Situated in Oaxaca, this hotel is within 1 mi (2 km) of Pueblos Mancomunados and Zócalo. Convento de Cuilapam and Pochote Organic Market are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. I will stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice with a convenient onsite restaurant. Food was very good property condition was good as well with clean rooms and bathrooms. Overall a great stay.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Place is clean, food is good. A bit rustic but festive controlable. Good beds.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . It's my family favorite place close to everything
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and friendly. The property was clean.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Shower is very slippery, bead wasn’t comfortable and window doesn’t seal the noice from out side, beside this the hotel looks nice and good location, personal very professional,
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
With parking, which is a plus in Oaxaca. Close to the airport. Not a fan of the rooms and food was meh.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really kind
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and it is convenient and the staff is wonderful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
An uber to the zocalo. The property was wonderful and quiet and great breakfast and pool!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff, clean room and very good food at the restaurant!!!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and excellent customer service from all the staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, good location and service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at 4am the day of check out. It took a little while to be able to get in the property but once I was in everything went smoothly and the staff was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to El zocalo,which I found convenient ,the staff was very helpful and they always attended my requests or needs
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and professional.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed breakfast at the hotel restaurant. The food was fresh and tasty, and the staff kept everything clean and stocked. It was a great start to our day
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful, clean & overall excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The staff was professional and friendly and ready to help anytime. They promptly changed our room to a more quiet one once available. Our room was cleaned on a daily basis. Tasty restaurant and pool to drink a beer by. Would definitely recommend
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice and cleanliness was good. Roma were noisy due to the streets
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good room and helpful staff Shower was poor performing
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area, ample room size, room service, easy access for taxis and parking. Professional staff. Bottled water in room. A/C and fan made us comfortable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff at the front desk were super friendly and nice. Just the waiter at the restaurant they have there was rude. He had a bad attitude. Not only did I feel that way but my entire family did. This happened around 10AM on 2/13/2026.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Classic pretty but old. My room was close to the main road and it was super noisy and I couldn’t sleep well. Because the window is an old style that doesn’t close completely. Also staffs cannot speak English. I asked a taxi that I can use a credit card, but it wasn’t, so I had to pay more with usd. The location to busy area is also like 20-25mins walk, which is not easy during hot days. The price seems reasonable and building is cute with the pool, but make sure you’re good with above uncomfortable points
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place and good location
Stayed 5 nights in Jun 2026