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Hotel Casa del Sótano

3.5 star property
Guests find tranquility in the garden, energy at the fitness center, and authentic Mexican flavors served with genuine local hospitality

Choose dates to view prices

Hotel Casa del Sótano, steps from Santo Domingo Square, welcomes travelers with an intimate terrace and peaceful garden. Visitors enjoy in-room WiFi, traditional dishes at Raíces Restaurante, and the gym. Previous guests consistently praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room

Family Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Double Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Netflix
Daily housekeeping
Wardrobe or closet
Located on the ground floor
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Traditional Room

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Netflix
Wardrobe or closet
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Netflix
Wardrobe or closet
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Design Studio Suite, 1 Bedroom, Terrace, City View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000

What's nearby

  • Santo Domingo Square - 3 min walk - 0.2 miles
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.3 miles
  • Oaxaca Cathedral - 7 min walk - 0.4 miles
  • Zócalo - 7 min walk - 0.4 miles
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.4 miles

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪Punta Cabras - ‬1 min walk
  • ‪Flor Cacao - ‬2 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk

About this property

Hotel Casa del Sótano

Inn near Santo Domingo Square
Located close to Church of Santo Domingo de Guzmán and Museo de las Culturas de Oaxaca, Hotel Casa del Sótano provides a terrace, a garden, and a gym. Treat yourself to a massage or other spa services. The on-site restaurant, Raíces Restaurante, features Mexican cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • English breakfast (surcharge), express check-out, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All guestrooms at Hotel Casa del Sótano feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with Netflix and streaming services
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Frequently asked questions

Is Hotel Casa del Sótano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa del Sótano?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa del Sótano?

Check-out is at 11:00 AM.

Where is Hotel Casa del Sótano located?

Located in Oaxaca Centro, this inn is within a 10-minute walk of Santo Domingo Square, Museo de las Culturas de Oaxaca, and Oaxaca Ethnobotanical Garden. Church of Santo Domingo de Guzmán and Oaxaca Cathedral are also within 10 minutes.

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Reviews

Hotel Casa del Sótano Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, staff were great, would return again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in courteous staff and a great restaurant!
Stayed 1 night in Nov 2025

10/10 Excellent

UBALDO

Liked: Cleanliness, amenities, property conditions & facilities
We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room. Nice staff great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the restaurant and jacuzzi deck. Room was comfortable and clean. Neat building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, comfortable beds, delicious foods, quiet despite central location
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
The room was out of this world 🌎 amazing beautiful, the view stood out with great staff and cleanness. And Oaxaca is so amazing beautiful tourists place i recommend and especially this gorgeous hotel casa de sótano
Stayed 1 night in Nov 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, walking distance to restaurants, stores, and el centro. Staff members were very nice and friendly. Room space was nice, only bathroom in our room was very small. We would recommend this place for sure!🌟🌟🌟🌟
Stayed 4 nights in Nov 2025

10/10 Excellent

Renz Marion

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !!
Stayed 4 nights in Nov 2025

4/10 Poor

Aide

Disliked: Amenities
The staff was amazing, but the room was not the best. The bathroom was very small, the bed was extremely hard. I would definitely recommend for the hotel to upgrade their rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel. It perfectly captured the local culture, making our experience feel more connected to the city. The staff was incredibly friendly and accommodating, even letting us check in early, which we really appreciated. We also had breakfast at the hotel, and it was delicious – a great start to our day. Overall, it was a pleasant and relaxing stay. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ivone our waitress at the small cafe was a 10/10 and Mari is the chef her food is super, cooked to perfection and the menu has many options other than the usual fair.Rooms are clean quaint. I would stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa Maria

Liked: Cleanliness
Evethibg was good !!
Stayed 5 nights in Nov 2025

8/10 Good

Hyunju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet AC, good firm bed, patio breakfast.
Stayed 3 nights in Aug 2025

6/10 Okay

Wellington Michael

Disliked: Cleanliness
The hotel location was perfect , safe and quiet , just one thing , Room cleanliness, from towels to bedsheets. If they had been on better condition, the place would have gotten 5 stars
Stayed 5 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
a lovely warm reception from Fernando. the room had a lot of charm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services . Staff was very kind and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay I had the suite with the pool/balcony with a Amazing View of the church and city Center would definitely return
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic buildings and views made the stay Fantastic.
Stayed 4 nights in Jun 2025

6/10 Okay

LOUIE

Liked: Cleanliness, amenities, property conditions & facilities
My room bed was stiff not comfortable at all, one pillow per person, I couldn’t sleep for 3 nights. Other than that, the place was beautiful and very courteous staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Andre

Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful!
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city, private, relaxing. Easy access to Centro, just a few blocks away. Staff was extremely kind and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Manuel Jesus Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is incredibly convenient. It’s close to all the bars and restaurants in the area, but far enough away that you won’t be disturbed by the noise. Itzel was incredibly helpful with her recommendations. She always gave the right suggestions for places to visit and things to do. Thanks a lot!
The garden
The Temazcal
The view from the Jacuzzi
Stayed 3 nights in Oct 2025

10/10 Excellent

Pehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub on the roof is wonderful with great views. And so many cool restaurants & bars near by! Having a cafe on-site where you can get "emergency" coffee/beer/breakfast was also convenient. Everything was comfortable & worked (e.g. AC, toilet, ceiling fan, wifi...).
Stayed 3 nights in Aug 2025
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