Hampton Inn Oakland Downtown-City Center

Property class: 2.5

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Photo gallery for Hampton Inn Oakland Downtown-City Center

A cityscape with a prominent Tribune Tower and various buildings. - Hampton Inn Oakland Downtown-City Center (Oakland)
A modern lounge area with a red sectional sofa, a chess table, and a large TV screen. - Hampton Inn Oakland Downtown-City Center (Oakland)
A modern hotel with a brick facade, large windows, and a prominent entrance. - Hampton Inn Oakland Downtown-City Center (Oakland)
A modern conference room with a long table, six chairs, a flat-screen TV, and vibrant pink accent walls. - Hampton Inn Oakland Downtown-City Center (Oakland)
A restaurant with a bar area, multiple tables and chairs, and large windows offering a view of the street. - Hampton Inn Oakland Downtown-City Center (Oakland)
Jack London Square is located near Hampton Inn Oakland Downtown-City Center, which provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 12 of 12 rooms

2 Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(78 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Oakland, a neighborhood in Oakland, Hampton Inn Oakland Downtown-City Center is near a metro station. Pier 39 and Embarcadero Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oakland-Alameda County Coliseum or Oakland Arena. Visit our Oakland travel guide
Map
378 11th Street, Oakland, CA, 94607

What's nearby

  • A city skyline with modern buildings and a body of water in the foreground.
    Oakland City Center
    3 min walk - 0.2 miles
  • A city street with a prominent building with a dome and a sign that reads "FOX OAKLAND".
    Fox Theater
    8 min walk - 0.5 miles
  • A lake with a cityscape in the background, featuring buildings and trees.
    Lake Merritt
    10 min walk - 0.6 miles
  • A statue of a man on a pedestal by a waterfront with boats and a pier in the background.
    Jack London Square
    13 min walk - 0.7 miles
  • Oakland Convention Center
    2 min walk - 0.1 miles

Getting around

  • 12th Street/Oakland City Center Station
    5 min walk
  • Oakland-Jack London Square Station
    15 min walk
  • Oakland Intl. Airport (OAK)
    12 min drive

Restaurants

  • C&M Bistro
    3 min walk
  • The Caffè by Mr. Espresso
    4 min walk
  • Little Bird
    3 min walk
  • Shan Dong
    4 min walk
  • Shooting Star Cafe
    3 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 208 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hampton Inn Oakland Downtown-City Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 50 per day.

What time is check-in at Hampton Inn Oakland Downtown-City Center?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn Oakland Downtown-City Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn Oakland Downtown-City Center located?

Located in Downtown Oakland, this hotel is within a 15-minute walk of Oakland Convention Center and Jack London Square. San Francisco Bay is 2.7 mi (4.4 km) away. 12th Street/Oakland City Center Station is 5 minutes by foot and Lake Merritt Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn Oakland Downtown-City Center Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect and location is so convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy + quick check in process. Friendly front desk. The room was clean and the shower was great. The breakfast was surprisingly varied and top tier!! Great location, a short walk to lake Merritt.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process and rooms were spacious and clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super spacious and clean. Hotel is conveniently located near BART station and the Chinese food options nearby are amazing. I would stay here again for sure!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this hotel. The staff are really friendly, the hotel is very clean and they have FULL LENGTH MIRRORS! I really enjoy their breakfast. My only complaint is the the elevator is ungodly slow.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, well maintained
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and friendly staff. Good location. I would stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were friendly, welcoming and provided so many walkable and rideable options to visit, explore and eat and as tourists from out of town, this was much appreciated. Their breakfast and coffee/refreshment drinks station was very nice, as well. Our overall stay was amazing and we will definitely keep this hotel in mind for future visits. Thank you for the great stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay the room was clean The staff was very nice. Answered all of our questions. Valet was nice and friendly. The breakfast was really good. everything was cleaned at the location, the hallway, the elevator and the room. I don’t have any complaints about that location in Oakland I would go back again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Excellent accommodations, staff was incredibly helpful, wonderful stay!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, good breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Clean n secure hotel, friendly staff, good breakfast offerings. Pleasant stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. They look new/renovated recently. Friendly Staff. Breakfast was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities
Great location and nice staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service
Staff was super friendly and helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

pj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Rooms are kept super clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Friendly staff! Clean facility!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was helpful.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Jerrold

Liked: Cleanliness, amenities, property conditions & facilities
Nice large room, friendly staff, good breakfast included.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

jerel chester

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,nice room,decent breakfast just overall a great place to stay very pleased
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean lobby, quiet, friendly staff, bars and restaurants nearby within walkong distance, valet parking for a fee.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, decent property. Everyone was helpful, room was fine. Only issue was: I was there for 3 nights and my room was never cleaned once.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe neighborhood. Small, sufficient gym with weights and cardio machines. Parking was easy with valet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Great service by receptionists
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking only, but they kept the car safe. Friendly staff. Nice hot breakfast options. They have a little store if you need something quick. Room was nice and clean. Very close to shopping, and restaurants.
Stayed 2 nights in Mar 2026