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Palm Garden Lodge

Property class: 2.5

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Photo gallery for Palm Garden Lodge

A patio with a table and chairs, a thatched umbrella, and a view of a lake and mountains. - Palm Garden Lodge (Nyayumba)
A living room with wicker furniture, a television, and a bar area with stools. - Palm Garden Lodge (Nyayumba)
A two-story house with a stone wall and a paved driveway. - Palm Garden Lodge (Nyayumba)
A rustic interior with a stone floor, a long wooden table with bar stools, a woven bench, and a hanging mosquito net. - Palm Garden Lodge (Nyayumba)
A bedroom with a bed, two nightstands, a wooden bench, a patterned wall hanging, and a window with curtains. - Palm Garden Lodge (Nyayumba)
You can look forward to free breakfast (local cuisine), a terrace, and a garden at Palm Garden Lodge. Indulge in some rest and relaxation at Palm Spa, the onsite spa. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Bar

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Room options

View all photos for Standard Double Room, 1 Double Bed

A bedroom with a bed, two nightstands, a wooden bench, a patterned wall hanging, and a window with curtains.

Standard Double Room, 1 Double Bed

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nyayumba is home to Palm Garden Lodge. The area's natural beauty can be seen at Kivu Lake and Nyamyumba Hot Springs.
Map
Lake shore, Nyayumba, Rubavu

What's nearby

  • Nyamyumba Hot Springs
    9 min drive - 3.3 miles
  • Gisenyi Beach
    17 min drive - 8.4 miles
  • Rwanda Tourism University College
    18 min drive - 9.3 miles
  • Université Libre de Kigali
    19 min drive - 9.3 miles

Restaurants

  • Barbcue
    19 min drive
  • Salt and Pepper Restaurant
    22 min drive
  • Pamoja
    20 min drive
  • Super 5 at White Rock
    20 min drive
  • Calafia Cafe
    18 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Does Palm Garden Lodge have a pool?

Yes, this property has an outdoor pool.

Is Palm Garden Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palm Garden Lodge?

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM. Late check-in is available during limited hours.

What time is check-out at Palm Garden Lodge?

Check-out is at 10:30 AM.

Does Palm Garden Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palm Garden Lodge located?

Situated in Nyayumba, this beach hotel is 0.2 mi (0.4 km) from Kivu Lake and within 9 mi (15 km) of Nyamyumba Hot Springs and Gisenyi Beach. Rwanda Tourism University College and Université Libre de Kigali are also within 9 mi (15 km).

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Reviews

Palm Garden Lodge Reviews

6.8

7.4

Cleanliness

8.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pathetic, horrid experience

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018