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Jetwing St. Andrew's

4.5 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Jetwing St. Andrew's

Extra beds
Lounge
Fireplace
Shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Gem Suit

Gem Suit | Premium bedding, minibar, in-room safe, desk

Gem Suit

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Heritage Suite

Heritage Suite | Premium bedding, minibar, in-room safe, desk

Heritage Suite

Highlights

Heating
Free cribs/infant beds
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Premium bedding
3 bedrooms
Private bathroom
  • Hill view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Heritage Superior

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Attic

Deluxe Attic | View from room

Deluxe Attic

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Hill view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
No. 10, St. Andrew's Drive, Nuwara Eliya, 22200

What's nearby

  • Nuwara Eliya Golf Club - 8 min walk - 0.5 miles
  • Assemblies of God Church Nuwara Eliya - 18 min walk - 1.0 mile
  • Lake Gregory - 3 min drive - 1.4 miles
  • Pedro Tea Factory - 6 min drive - 2.5 miles
  • Lover's Leap Waterfall - 6 min drive - 2.3 miles

Restaurants

  • ‪Ambal's Hotel - ‬8 min walk
  • ‪De Silva Foods - ‬8 min walk
  • ‪Grand Indian Restaurant - ‬18 min walk
  • ‪Pizza Hut - ‬3 min drive
  • ‪Milano Restaurant - ‬8 min walk

About this property

Jetwing St. Andrew's

Luxury eco-certified hotel in the mountains
You can look forward to a terrace, a garden, and laundry facilities at Jetwing St. Andrew's. Be sure to enjoy a meal at Old Course, the on-site restaurant. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, barbecue grills, and a billiards/pool table
Room features
All 56 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LCD TVs with premium channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: LKR 6,000 for adults and LKR 3,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Old Course

Things to do

  • Billiards/pool table

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
For any questions, please contact the property using the information on the booking confirmation
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for LKR 2400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately LKR 6000 for adults and LKR 3000 for children
  • Airport shuttle fee: LKR 21500 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: LKR 2400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Jetwing St. Andrew's
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Nuwara Eliya
Jetwing St. Andrew's Hotel Nuwara Eliya

Frequently asked questions

Is Jetwing St. Andrew's pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jetwing St. Andrew's?

Self parking is free at this property.

What time is check-in at Jetwing St. Andrew's?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Jetwing St. Andrew's?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Jetwing St. Andrew's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of LKR 21500 per room applies.

Where is Jetwing St. Andrew's located?

Situated in the mountains, this luxury hotel is within a 10-minute walk of Nuwara Eliya Golf Club and Victoria Park. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 1 mi (2 km).

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Jetwing St. Andrew's Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 132 reviews
Rating 8 - Good. 40 out of 132 reviews
Rating 6 - Okay. 30 out of 132 reviews
Rating 4 - Poor. 13 out of 132 reviews
Rating 2 - Terrible. 8 out of 132 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chulaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a charming hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Anne-Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel with nicely renovated rooms

To be surrounded by a garden and stay in a classic hotel with a long history was a nice experience. Just a short walk and you are downtown Nuwara Eliya. We enjoyed the tea experience with Umesh and happily bought delicious tea!
Stayed 2 nights in Dec 2024

10/10 Excellent

Arnoul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in general, bathrooms and diner could be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Pradeepan

Disliked: Staff & service, property conditions & facilities
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
Stayed 1 night in Aug 2023

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable. Very disappointing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Stayed 2 nights in Feb 2025

10/10 Excellent

Dick

Stayed 1 night in Feb 2024

10/10 Excellent

Anuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Lovely setting but very dated.

All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

D

Liked: Cleanliness, staff & service, room comfort

Elegant and comfortable stay

Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand We eat the restaurant both night and the food was average not particularly to my taste There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by
Stayed 2 nights in Mar 2020

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great! They were extremely professional and the hotel itself is beautiful!
Stayed 2 nights in Feb 2020

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel typiquement British au charme extraordinnaire. Personnel extraordinnaire, nourriture de tres bonne qualité. Nous recommandons vivement l'établissement.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Tanja

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above
Stayed 2 nights in Nov 2019

6/10 Okay

Ben, Sydney

Disliked: Amenities
Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old colonial building with lots of character and very helpful staff. Beautiful!
Stayed 1 night in Sep 2019

8/10 Good

Khatija

Liked: Staff & service, property conditions & facilities
Good but room had some smell n carpet was little dirty
Stayed 1 night in Sep 2019

8/10 Good

Mitsuko

Liked: Cleanliness, staff & service, room comfort

ハウス風ホテル

どこでも、だいたいは徒歩圏内なので良かったです。 ペンションのような感じでした。
Stayed 2 nights in Sep 2019