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Hill Pride City Hotel

3.5 star property
Travelers find tranquility in the hotel's peaceful garden while appreciating practical amenities like express check-in for a hassle-free stay

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Dining - Hill Pride City Hotel (Nuwara Eliya)
Reception - Hill Pride City Hotel (Nuwara Eliya)
Standard Triple Room, Multiple Beds | Desk, rollaway beds, free WiFi - Hill Pride City Hotel (Nuwara Eliya)
Staircase - Hill Pride City Hotel (Nuwara Eliya)
Hallway - Hill Pride City Hotel (Nuwara Eliya)
Hill Pride City Hotel provides a peaceful retreat with its garden where guests can relax. The property offers practical amenities including laundry facilities, free in-room WiFi, express check-in and out options, and staff available at the front desk 24 hours a day.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Room amenity

Standard Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Desk, rollaway beds, free WiFi

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Double Bed

Room amenity

Standard Single Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Nuwara Eliya is home to Hill Pride City Hotel. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Nuwara Eliya travel guide
Map
No. 09, Havelock Road, Nuwara Eliya, 22200

What's nearby

  • Nuwara Eliya Golf Club
    Nuwara Eliya Golf Club
    15 min walk - 0.8 miles
  • Lake Gregory
    Lake Gregory
    15 min walk - 0.8 miles
  • Assemblies of God Church Nuwara Eliya
    2 min walk - 0.1 miles
  • Victoria Park
    7 min walk - 0.4 miles
  • Lover's Leap Waterfall
    4 min drive - 1.6 miles

Restaurants

  • Grand Hotel
    16 min walk
  • Cafe Noshers
    14 min walk
  • t-lounge by Dilmah
    16 min walk
  • Milano Restaurant
    3 min drive
  • Barista
    2 min drive

About this property

Hill Pride City Hotel

Property highlights
Take advantage of a garden, laundry facilities, and a restaurant at Hill Pride City Hotel. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, meeting rooms, and concierge services
Room features
All guestrooms at Hill Pride City Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6 for adults and USD 3 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 for adults and USD 3 for children
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number Yes

Frequently asked questions

Is Hill Pride City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hill Pride City Hotel?

Check-in begins at 2 PM.

What time is check-out at Hill Pride City Hotel?

Check-out is at 11 AM.

Does Hill Pride City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hill Pride City Hotel located?

Situated in Nuwara Eliya, this hotel is within a 15-minute walk of Assemblies of God Church Nuwara Eliya, Victoria Park, and Galway Forest Reserve. Lake Gregory and Holy Trinity Church are also within 15 minutes.

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Reviews

Hill Pride City Hotel Reviews

6.6

7.4

Cleanliness

6.6

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 5 out of 24 reviews

Reviews

Verified

8/10 Good

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort

Quite happy with my stay.

Overall I am quite happy with my stay. Read about the water pressure problem in the reviews and was a little apprehensive at first. Turns out the water pressure was very good, at least in the 2 rooms my and my friend were staying in. Some room for improvement in the administration but I'm sure it will be better the next time I visit the hotel. I'll likely stay again when I come to the area again.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outstanding in every way. The staff was wonderful, the breakfast and attention to detail amazing. The room was terrific. Walking distance to Victoria Park and downtown. Just wonderful. We highly recommend this place.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Good for the price

Hot water is on and off. Very cold at night (no ac), they gace my a heater. A 10 min walk to center (not a nice walk at night)
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

nice

We only stayed for one night. It was a perfectly serviceable hotel for our purposes--a place to rest that was clean, had helpful staff, and a comfortable bed.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Xin

Disliked: Property conditions & facilities, room comfort
九日斯里兰卡游，唯一住宿不满意的地方，而且我们还住了两个晚上，房间最糟糕的就是总是莫名其妙的断电，热水器太小，一个人冲凉十五分钟之后就没有热水了！半夜特别冷，虽然给了两床薄毛毯，仍然被半夜冻醒，实在不是住宿的选择！房间倒是干净，6美元的早餐看着也很普通，我们没有选择，强烈不建议选择该酒店
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Aryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience... please avoid this Hotel

One night that we spent there was something to forget. Main disappointments listed below : 1) No proper entrance to Hotel and no Car parking. 2) No elevators in the Hotel. Had to Climb 2 staircases after a long tiring journey. 3) The TV did not work. 4) No intercom facility in the Room. 5) The untrained staff tried to fix the TV problem, and wasted 1 hour of our time, but had to ask them to leave the room finally, as we were getting frustrated. The staff does not understand English. 6) Rooms are very small with not enough space to keep 2 large suitcases... very cramped up 7) Mosquitoes in the Room 8) The electricity went off frequently and there was no candle or battery lamp provided. 9) Due to the wind, there was some noise being heard all night which was very disturbing... was probably a door / window banging due to the wind. 10) Shower water did not have any force, and the knob which lets the water flow from the shower was loose, so water did not flow from the shower. One hand had to be kept on that knob constantly. 11) Hot water was intermittently coming without any force during morning time when guests in other room were probably also having bath. 12) No great view from the room. 13) To compensate for the inconvenience, the Manager offered to provide us free desert. But the desert was not good at all. We just had one bite of the desert and left the remaining. PLEASE AVOID THIS PLACE IF YOU DO NOT WISH TO SPOIL YOUR HOLIDAY !!
Stayed 1 night in May 2018
Verified

8/10 Good

Dmitry

Liked: Staff & service, room comfort
This is a nice, basic hotel with everything you need if you are not a luxury traveler. The rooms have everything you need but not as clean as hoped. The shower stream strength was not too good but the bed was comfortable. Location wise, this hotel is a little bit away, but walkable, from the race course / Victoria Park. The road leading up to it is pretty dark at night. But overall a decent stay if you are here for a day or two.
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel on outskirts of city

Good welcome from staff and room upgrade as hotel was quiet. All the staff were friendly and helpful Room was well furnished, but bathroom was cramped and access difficult. Breakfast was poor value. The dinner menu did not suit us, so we ate out. There was a problem with water supply to our room, that disrupted having a shower in the evening. The manager was very apologetic, and reduced the price in compensation.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Ashwin

Liked: Cleanliness, staff & service

Nice but pricey for what you get

A neat clean hotel with great service overall. Excellent breakfast. Rooms were tiny though and not well equipped. It was freezing and there were no heaters in the room. Also only enough hot water for 1 person to shower . Given this is in a cold part of the country surely heaters and more hot water would be a basic requirement. Expensive for what you get compared to our 3 prior hotels in other parts of SL on our tour. In fact it was certainly the smallest and least equipped hotel on our trip.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

A very warm-hearted, comfortable and clean house with a gourgeous manager and a wonderful team. We really enjoyed our stay here!
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Catalin

Disliked: Property conditions & facilities, room comfort

Short stay

We stayed just 2 nights. Hotel not easy to find but once you do find it you can walk in 30 minutes to main attractions in this city. Basic hotel, nothing special about it. No heating so if you travel in a period when is cold it will be quite cold to sleep three, although you can ask for extra blankets.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

MSC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Sep 2017
Verified

8/10 Good

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of the way

Nice hotel, a bit out of the way, we had not realised that restaurant was not open for dinner, however staff organised a free lift into town for us!
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't recommend due to various factors

Hotel had no boarding room option for our driver so had to pay out of pocket for another location for our driver. (Our other 5 hotels where we stayed on our trip had boarding options for free). Hotel staff lacked sense of caring or empathy towards us. Hotel was dirty, and didn't feel clean. It's location wasn't ideal either. We had 2 rooms, and one of them hadn't been stocked properly with toiletries. No elevator. Bad view. One of the room's didn't seem to have working AC.
Verified

8/10 Good

B. W.

Liked: Cleanliness, staff & service, room comfort

Nettes kleines Hotel mit freundlichem Team

Hotel liegt Zentrums-Nahe - 15min zu Fuß erreichbar, Gegend ist ruhig; Team ist sehr nett und hilfsbereit - sind extra für Frühstückspakete für Wanderung um 4 aufgestanden; Im Februar ist es kühl in den Zimmern aber es gibt Tee und Überdecken die helfen; Zimmer sind sauber aber obwohl das Hotel recht neu ist bereits einige Schäden in den Zimmern. Das stört allerdings nicht weiter, für den günstigen Preis ist die Leistung absolut in Ordnung! Für Nuwara Eliya genau das richtige Hotel!
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in a Great Location

Hotel was clean and comfortable with a friendly staff. It's close to Victoria Park and the city centre - within walking distance or a quick tuk-tuk ride. Freshly prepared breakfast was quite good.
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Personnel top

Personnel tres sympa qui fera tout pour vous rendre service
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

Avoid this place at all cost!! No heating or hot water!! Hotel descriptions listed the hotel having air conditioning but there's was absolutely no heating. Also, hot water turned off after 5 mins and ended up showering in ice cold water!! A complete nightmare!
Verified

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, room comfort

Great hotel for a stay in Nuwara Eliya!

Conveniently placed for access to the centre of town and several attractions such as Botanical Gardens, Gregory Lake, Lovers Leap Falls, Horton Planes and Pedro Tea Plantation
Verified

6/10 Okay

Samir

Liked: Cleanliness, staff & service

Average hotel

Management was very friendly. Hotel located far away from any cafe or restaurant, all shops and cafes closing very early and no room service available in the hotel on evening time. Breakfast was average. Room was small and very cold. Housekeeping service not good, cleaning staff very lazy. Difficult to have a shower due to low pressure.
Verified

2/10 Terrible

MARIA TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel del viaje a Sri Lanka/

Es uno de los peores hoteles en los que he estado en vida. No lo recomiendo en absoluto. Mi experiencia fue muy negativa por todo hasta tuve que pedir en tres ocasiones que me limpiaran la habitación y nunca he pasado mas frío en un hotel en mi vida.
Verified

8/10 Good

TALAL SAEED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق نظيف وهادي

الغرفة ٣ في ٤ الطاقم متعاون جدا البلكون رائعة ولكن لا يوجد بها كراسي وطاولات
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017