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Heritance Tea Factory

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Photo gallery for Heritance Tea Factory

A large, multi-story hotel with a flat roof, surrounded by lush green hills and a sunset sky. - Heritance Tea Factory (Kandapola)
Memory foam beds, minibar, in-room safe, desk - Heritance Tea Factory (Kandapola)
A spacious hotel lobby with wooden flooring, multiple seating areas, and a large window providing natural light. - Heritance Tea Factory (Kandapola)
A spacious restaurant with high ceilings, exposed beams, and a variety of seating arrangements. - Heritance Tea Factory (Kandapola)
A pool table in a room with large windows and a wooden ceiling. - Heritance Tea Factory (Kandapola)
Luxury
5.0 star property
9.0

Wonderful

Hilltop retreat in tea country

Nestled among misty tea plantations, this converted factory offers sunrise views over rolling hills from comfortable rooms. The restaurant serves rice and curry feasts in a beautifully restored space with impeccable service. Guests can enjoy spa treatments or explore nearby nature trails.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Executive Floor)

A hotel room with a large bed, a desk with a lamp, a chair, and a window with curtains.

Deluxe Room (Executive Floor)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Flowerdew)

Memory foam beds, minibar, in-room safe, desk

Suite (Flowerdew)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Memory foam beds, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room

Memory foam beds, minibar, in-room safe, desk

Premium Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Memory foam beds, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, chairs, a telephone, and a framed picture on the wall.

Superior Triple Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE EXECUTIVE

  • Sleeps 4
  • Free WiFi

View all photos for Executive Floor Deluxe Double

Memory foam beds, minibar, in-room safe, desk

Executive Floor Deluxe Double

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pidurutalagala and Lover's Leap Waterfall. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting. Visit our Kandapola travel guide
Map
Kandapola Nuwara Eliya, Kandapola

What's nearby

  • A sign reading "Pedro Estate" amidst a lush green landscape with tea plantations and a hilly backdrop.
    Pedro Tea Factory
    17 min drive - 6.4 miles
  • A lush green tea plantation with rolling hills and scattered trees.
    Lake Gregory
    22 min drive - 8.2 miles
  • A bar with wooden paneling, a bar counter, stools, and a seating area with a couch and chairs.
    Nuwara Eliya Golf Club
    23 min drive - 9.1 miles
  • Lover's Leap Waterfall
    21 min drive - 7.9 miles
  • Assemblies of God Church Nuwara Eliya
    21 min drive - 8.4 miles

Getting around

  • Haputale Railway Station
    76 min drive

Restaurants

  • Cafe Noshers
    21 min drive
  • Nuwara Eliya Coffee Center And Restaurant
    21 min drive
  • Milano Restaurant
    22 min drive
  • Kenmare Restaurant
    1 min walk
  • The Pub
    22 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kenmare restaurant
  • Kenmare Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Library
  • Mini golf
  • Piano

Family friendly

  • DVD player
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 4 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number PB 129

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Heritance Tea Factory?

Check-out is at noon.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 mi (15 km) of Pedro Tea Factory, Pidurutalagala, and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritance Tea Factory Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 161 out of 259 reviews
Rating 8 - Good. 67 out of 259 reviews
Rating 6 - Okay. 18 out of 259 reviews
Rating 4 - Poor. 8 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel. Everyone is so kind, welcoming and helpful. I took the nature walk with Mohan and he is very knowledgeable and has the best photography skills! I also did the Pekoe trail with Mutu, the kindest man who showed me all about the flora and fauna, and taught me some local languages. We had the best laugh! Thank you team!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable but a bit dated. The bath tub needs to be replaced as it was stained and cracked. But the rest of the hotel was lovely with such a beautiful story behind. Food was great and the views and surroundings stunning. Interesting to see how the tea is made and that you use the same branch for black, green and silver tea. However, the car journey from Colombo was horrible with small, windy roads and it was easy to get car sick for 6 hrs drive - one way😱
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jude Deshan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an exclusive place , very good for relaxing
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful and answered any request right away.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kanagaratnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kataraina

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

majitha thanujaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL 100% RECOMENDED
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique stay in a heritage building. Staff amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was incredible hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the tiny working tea factory.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Eido

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.
Stayed 1 night in Jan 2023