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Union Plaza

3.0 star property
Hotel in Astana with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Union Plaza

Restaurant
Reception
Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
In the heart of Yesil District, Union Plaza offers a vibrant retreat with a breakfast buffet, coffee shop/cafe, and hair salon. Enjoy in-room WiFi, laundry facilities, and unwind at the bar or explore nearby attractions with tour/ticket assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Desk, blackout drapes, iron/ironing board, free WiFi

Luxury Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Street Almaty 1/1, Astana, Akmola Province, 010000

What's nearby

  • Astana Arena - 2 min drive - 1.0 mile
  • Bayterek Tower - 2 min drive - 1.2 miles
  • Khan Shatyr - 3 min drive - 1.2 miles
  • EXPO 2017 - 4 min drive - 2.2 miles
  • Embassy of the United States, Astana - 6 min drive - 3.4 miles

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Six Coffee+Wine - ‬13 min walk
  • ‪Креветка - ‬12 min walk
  • ‪Сундук - ‬7 min walk
  • ‪Культура диктует - ‬13 min walk
  • ‪Pasta la vista - ‬13 min walk

About this property

Union Plaza

Hotel located in Yesil District
At Union Plaza, you can look forward to a free breakfast buffet, a coffee shop/cafe, and a hair salon. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and an elevator
  • A 24-hour front desk and tour/ticket assistance
Room features
All guestrooms at Union Plaza boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Hotel
Union Plaza Astana
Union Plaza Hotel Astana

Frequently asked questions

Is Union Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Union Plaza?

Self parking is free at this property.

What time is check-in at Union Plaza?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Union Plaza?

Check-out is at noon.

Does Union Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Union Plaza located?

Located in Yesil District, this hotel is within 1 mi (2 km) of Islamic Centre, Saryarka Velodrome, and Keruen. KazMunayGaz and Alau Ice Palace are also within 1 mi (2 km).

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Union Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erjan Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Oct 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very helpful, nice clean hotel and good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Vasilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, spacious room, clean and comfortable. I will book it again when needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een goede plek

Het hotel is dicht bij centrum van Astana ( van Bayterek ) dus de locatie is heel goed. Dicht bij het Astana International Airport. Ze kunnen voor jou een vervoer regelen. Ze spreken helaas geen Engels maar met een electronische translator gaat het wel. Vriendelijke en behulpzame mensen. Ps. Ontbijt is heel lekker :-)
Stayed 1 night in Apr 2024

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Pobyt 9 dni

Hotel całkiem znośny, wszelkie prośby były realizowane natychmiast, śniadania bardzo monotonne. Cena adekwatna do standardu.
Stayed 9 nights in May 2023

4/10 Poor

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Stayed 16 nights in Nov 2019

8/10 Good

Verified traveler

１９年９月に１１泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Ｗｉ―Ｆｉの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
Stayed 3 nights in Jun 2019

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

sameen

Stayed 1 night in Apr 2023

8/10 Good

Cihan

Stayed 1 night in Jul 2022

6/10 Okay

Evgenii

Stayed 16 nights in Nov 2019

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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