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Sheraton Astana Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Astana

Choose dates to view prices

Photo gallery for Sheraton Astana Hotel

Banquet hall
Exterior
2 restaurants, breakfast served
Lobby sitting area
Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
The Sheraton Astana Hotel, in the city's heart, offers a peaceful garden, spa, fitness center, two restaurants, an indoor pool, health club, and free WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Room service

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room | Flat-screen TV

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 167 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | Flat-screen TV

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Yesil District neighborhood, Sheraton Astana Hotel is connected to a shopping center. Notable landmarks in the area include Bayterek Tower and Singing Fountain, and travelers wishing to experience a bit of culture can try Kazakhstan Central Concert Hall. Looking to enjoy an event or a game while in town? See what's going on at Astana Arena.
Visit our Astana travel guideOpens in a new window
Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 9 min walk - 0.5 miles
  • Singing Fountain - 10 min walk - 0.6 miles
  • Kazakhstan Central Concert Hall - 12 min walk - 0.7 miles
  • Astana Arena - 4 min drive - 2.2 miles
  • EXPO 2017 - 5 min drive - 2.4 miles

Getting around

  • Astana Railway Station - 26 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive

Restaurants

  • ‪Six Coffee+Wine - ‬3 min walk
  • ‪Креветка - ‬8 min walk
  • ‪Galmart - ‬10 min walk
  • ‪Salter’s Fine Meats - ‬1 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Sheraton Astana Hotel

Luxury hotel near Bayterek Tower
Located close to Singing Fountain and Parliament of Kazakhstan, Sheraton Astana Hotel provides a shopping mall on site, a garden, and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Sheraton Spa & Fitness, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • An elevator, meeting rooms, and luggage storage
Room features
All 287 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Similar properties

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The Ritz-Carlton, Astana

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 59 reviews
The Ritz-Carlton, Astana

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 45000 per accommodation, per stay
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 11200 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sheraton Astana Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Sheraton Astana Hotel pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of KZT 45000 per accommodation, per stay.

How much is parking at Sheraton Astana Hotel ?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Astana Hotel ?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–midnight for a fee.

What time is check-out at Sheraton Astana Hotel ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Astana Hotel located?

Located in Yesil District, this luxury hotel is within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs, and Singing Fountain. Kazakhstan Central Concert Hall and Parliament of Kazakhstan are also within 1 mi (2 km).

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Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 71 reviews
Rating 8 - Good. 6 out of 71 reviews
Rating 6 - Okay. 1 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Anuchit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to the main areas of Astana
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay, work, and relax. The service is amazing.
Stayed 7 nights in Jul 2025

10/10 Excellent

Anastasia

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Perfect location
Stayed 3 nights in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and nice, good location, breakfast is very nice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ilja

Liked: Cleanliness, amenities, property conditions & facilities
Great luxury
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing swimming pool and breakfast. Very helpful staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Baurzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and clean hotel. Good service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel, best staff and amazing food and beverage options.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ravi M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Stayed 2 nights in Sep 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Stayed 5 nights in Jan 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
A kettle in the room is amazing perk.
Stayed 1 night in Oct 2023

10/10 Excellent

Rasmus Munk Slothus

Liked: Cleanliness, property conditions & facilities, room comfort

First but not last time.

Fantastic experience. Great service, and great rooms.
Stayed 4 nights in Jul 2022

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa/pool is a kids holiday club - terrible.

I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Stayed 3 nights in Feb 2025

8/10 Good

Daniil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend to monitor air temperature in the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Stayed 2 nights in Aug 2023

10/10 Excellent

Natalina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2022

4/10 Poor

Philippe

Disliked: Property conditions & facilities

Dated rooms and sub-par services

The room was very dated, furniture had numerous marks, one outlet did not work in the room. 100+ USD for a three-hour early check-in was charged, definitely not worth it. Sub-par customer service for a sub-par hotel. There are much nicer options in Astana for a similar price point, so I'd advise anyone against the Sheraton.
Stayed 1 night in Sep 2023

10/10 Excellent

shamshinur

Stayed 4 nights in Apr 2025

10/10 Excellent

Darryn

Stayed 5 nights in Apr 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

OMAR

Stayed 3 nights in Apr 2025

10/10 Excellent

Andrej

Stayed 1 night in Feb 2025

10/10 Excellent

Sergey

Stayed 1 night in Feb 2025

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