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Saad Hotel Astana

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Astana

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Photo gallery for Saad Hotel Astana

1 bedroom, premium bedding, minibar, in-room safe
Exterior
Daily buffet breakfast for a fee
Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
2 bathrooms
Bathrobes
  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Bathrobes
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

1 bedroom, premium bedding, minibar, in-room safe

Royal Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
2 bathrooms
Bathrobes
  • 141 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Extended Suite

1 bedroom, premium bedding, minibar, in-room safe

Extended Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
2 bathrooms
Bathrobes
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
2 bathrooms
Bathrobes
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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Front of property

Best Western Plus Astana

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  • Free WiFi
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  • Air conditioning
9.0 out of 10, Wonderful, 174 reviews
Best Western Plus Astana

About the neighborhood

Map
2 Dostyq, Astana, 010016

What's nearby

  • Khan Shatyr - 5 min walk - 0.3 miles
  • Bayterek Tower - 2 min drive - 1.2 miles
  • Kazakhstan Central Concert Hall - 3 min drive - 1.9 miles
  • Astana Arena - 4 min drive - 2.2 miles
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 3.6 miles

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Ozyurt - ‬11 min walk
  • ‪Чайхана Navat - ‬6 min walk
  • ‪Cafe Malatya - ‬8 min walk
  • ‪Ottoman cafe - ‬9 min walk

About this property

Saad Hotel Astana

Luxury hotel located in Yesil District
At Saad Hotel Astana, you can look forward to a hair salon, dry cleaning/laundry services, and a bar. Indulge in a body treatment, a manicure/pedicure, and a Thai massage at Health club, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a conference center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a reception hall, and an elevator
  • A ballroom, meeting rooms, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 241 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, tubs or showers, and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, housekeeping, and desks

Languages

American (Sign language), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 11,500 to 11,500 for adults and USD 5,750 to 5,750 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The View

Things to do

  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (646 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per accommodation (varies based on length of stay), plus a deposit of USD 120 per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 17.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11500 to 11500 for adults, and USD 5750 to 5750 for children
  • Pet deposit: USD 120 per stay
  • Pet fee: USD 70 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 17.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 89268474

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Saad Hotel
Saad Hotel Astana Hotel
Saad Hotel Astana Astana
Saad Hotel Astana Hotel Astana

Frequently asked questions

Does Saad Hotel Astana have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Saad Hotel Astana pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 120 per stay and a fee of USD 70 per accommodation, per stay.

How much is parking at Saad Hotel Astana?

Self parking is free at this property.

What time is check-in at Saad Hotel Astana?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Saad Hotel Astana?

Check-out is at noon.

Where is Saad Hotel Astana located?

Located in Yesil District, this luxury hotel is within a 10-minute walk of Khan Shatyr and KazMunayGaz. Transport & Communications Ministry and Korme Exhibition Complex are also within 15 minutes.

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Saad Hotel Astana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Minnur

Liked: Amenities
Great hotel with nice and clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Kanat

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and super friendly staff! We enjoyed the on-site pool and included breakfast was a hit!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay! The location is very convenient. The room was very spacious and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar. Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana. Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available. Overall we would happily stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Friendly staff. Good location.
Stayed 2 nights in Sep 2023

8/10 Good

DR JA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. good leisure facilities. good staff and comfortable. definitely a good one!!!
Stayed 3 nights in May 2024

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities
The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness.
Stayed 6 nights in Mar 2024

8/10 Good

Anna

Liked: Cleanliness
Excellent receptionists. Breakfast restaurant crew could not keep up with the clientele. Great views, good location.
Stayed 1 night in May 2024

10/10 Excellent

KAIST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

such a great
Stayed 2 nights in Jun 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Former Marriott, good quality city hotel. Spacious quiet rooms, all necessary services. Great value for money.
Stayed 3 nights in Sep 2023

8/10 Good

Yunlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, however not providing washing powder nor liquid for the washing machine in the room, hence a star missing feom me.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another football trip!

Friendly efficient staff, even for a3.30 in the morning arrival! Excellent, comfortable, large room. Great breakfast and the View restaurant on the 27th floor served superb and great value food. Good fitness room and great, although I heated, pool and jacuzzi. Well located for walking to a lot of the sights in the city and close to other restaurants. Would highly recommend.
Stayed 4 nights in Sep 2023

6/10 Okay

Churchill

Disliked: Cleanliness, staff & service
Good location, used to be Marriott but now changed to SAAD. I only needed a room to sleep for 6 hours but had to pay full rate for an extended suite which was quite expensive; also found used socks in bathroom
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good breakfast, poor internet

I was there on business, and I got exactly what I wanted for a short stay: a quiet room with a workplace. However, the internet connection was very unstable, I was not able to speak (not to mention video). Eventually, I had to use mobile internet. There is a mini-gym, which I used a few times. I did not have time to try the sauna and the small swimming pool, they looked good. Particularly I liked the breakfast, good selection of local and international food.
Stayed 7 nights in May 2024

10/10 Excellent

hans christian

Liked: Staff & service, amenities, property conditions & facilities
All
Stayed 5 nights in Mar 2023

8/10 Good

Annett

Liked: Cleanliness, staff & service
The reception staff and house keeping are great. Helpful and pleasant. The catering staff are lovely and very accomodating. I have multiple allergies and every day they walk me through the buffet showing me what is safe for me to eat. Although I am in a non smoking room, I can smell smoke all through the day. It is disappointing that there were complications with my room booking. I needed a room for 2 adults with two beds, but Although I arranged this via chat with Expedia, this was not communicated to the hotel and so sadly the hotel wanted to charge $100 to have a bed added to the room.
Stayed 1 night in Aug 2023

2/10 Terrible

MUN KEONG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old and slightly run down, service is non existent, stayed for more than a week, had my room made up only 3 times. All requests to the front desk is useless as they will so call record down, but do nothing. Have to sit at lobby to force them to do something before getting your basic stuff done. Worse than alot of 3 star hotels and motels I have been to in worse countries... breakfast is basic. How can they charge such prices for such non existence of service? Will not be back ever again.
Stayed 10 nights in Sep 2023

2/10 Terrible

Melike

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

UGUR

Stayed 2 nights in Oct 2024

10/10 Excellent

Nata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Tania

Stayed 2 nights in Aug 2024

6/10 Okay

Irina

Персонал надо обучать
Stayed 13 nights in Jul 2024

10/10 Excellent

LIJUN

Stayed 2 nights in Jul 2024

6/10 Okay

Massimo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024