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Hotel Duman

4.0 star property
Hotel in Astana with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Duman

Exterior
Lobby sitting area
Indoor pool
Executive Suite | 1 bedroom, in-room safe, desk, blackout drapes
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, blackout drapes

Executive Suite

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Korgalzhyn highway 2a, Astana, Akmola region, 010000

What's nearby

  • EXPO 2017 - 19 min walk - 1.0 mile
  • Astana Arena - 5 min drive - 2.4 miles
  • Kazakhstan Central Concert Hall - 5 min drive - 2.9 miles
  • Bayterek Tower - 6 min drive - 3.4 miles
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive - 3.8 miles

Getting around

  • Astana Railway Station - 35 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive

Restaurants

  • ‪Korean House - ‬4 min drive
  • ‪Dark Side - ‬13 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Пинта Bar & Grill - ‬4 min drive
  • ‪Tary - ‬5 min drive

About this property

Hotel Duman

Upscale hotel located in Yesil District
Consider a stay at Hotel Duman and take advantage of a hair salon, laundry facilities, and a bar. Treat yourself to a massage at Apriori, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and free newspapers
Room features
All 200 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 7,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Жулдыз
  • Томирис

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 7000 for adults and KZT 7000 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Duman
Hotel Duman Hotel
Hotel Duman Astana
Hotel Duman Hotel Astana

Frequently asked questions

Does Hotel Duman have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Duman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Duman?

Self parking is free at this property.

What time is check-in at Hotel Duman?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Duman?

Check-out is at noon.

Where is Hotel Duman located?

Located in Yesil District, this spa hotel is 1.2 mi (2 km) from EXPO 2017 and within 3 mi (5 km) of MEGA Silk Way and Alau Ice Palace. Saryarka Velodrome and Astana Arena are also within 3 mi (5 km).

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Hotel Duman Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Really great hotel. The staff was super accommodating, nice rooms and health center, healthy and abundant breakfast buffet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 9 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service
Front desk staff speaks English!!! Very pleased 😀
Stayed 1 night in Jun 2023

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
The noise was outrageous. Both nights there was very loud music coming from the banquet hall until after midnight. You could not sleep
Stayed 2 nights in Dec 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall very good. Although it was just a bit annoying that absolutely each time I arrived at my room, my key card didn't work, and I needed to return to reception, 15 floors away, essentially every time I came back to the room.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The spa-gym was good with 18m swimming pool and good Russian (humid) sauna which is open from 7 am on weekdays, although it gets a bit crowded with local swimmers. The room is spacious. Comfortable enough, but the boiling pot was out of order and the shower top was also broken. The lobby "bar" was not providing any alcoholic drinks because their license was expired. But in general I do not have serious complains and my stay was rather comfortable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Service was good , but the bathroom in the room was terrible . There was mold everywhere. Just bad. The room itself was not too bad. It did smell strange tho.
Stayed 1 night in Jun 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Art

Stayed 3 nights in Sep 2024

8/10 Good

Vitaliy

Stayed 2 nights in Sep 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Viktor

Stayed 1 night in Jun 2024

10/10 Excellent

Tayip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Ali sena

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Kseniya

Stayed 2 nights in Feb 2024

10/10 Excellent

MONIR

Stayed 1 night in Jan 2024

8/10 Good

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Henry

Stayed 3 nights in Jul 2023

8/10 Good

Brandon