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Hilton Garden Inn Astana

Property class: 4
Travelers gather around the welcoming lobby fireplace after a day of exploration, while others find relaxation in the sauna or enjoy meals at the on-site restaurant

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Photo gallery for Hilton Garden Inn Astana

A modern hotel with a prominent Hilton Garden Inn sign, multiple floors, and a busy street with light trails indicating traffic. - Hilton Garden Inn Astana (Astana)
A hotel room with a bed, a desk with a lamp, a chair, and a small table with fruit. - Hilton Garden Inn Astana (Astana)
A modern lobby with a sofa, armchairs, and a table. There are pendant lights and a lamp on a side table. - Hilton Garden Inn Astana (Astana)
A round table set for a formal meal with various dishes, glasses, and cutlery. - Hilton Garden Inn Astana (Astana)
A hotel room with a large window, a bedside lamp, and a view of a cityscape. - Hilton Garden Inn Astana (Astana)
Located in Yesil District, Hilton Garden Inn Astana offers comfort and convenience. Enjoy a warm lobby fireplace, international cuisine at the Garden Grille and Bar, a sauna, gym, free WiFi, multilingual staff, and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Room

A hotel room with a bed, two bedside lamps, a desk with a chair, a television, and a window with curtains.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Deluxe Room

A hotel room with a large bed, a desk with a chair, a small sofa, and a desk lamp.

Queen Deluxe Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Accessible Room

A hotel room with a large bed, a desk, two chairs, a lamp, and artwork on the wall.

Queen Accessible Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and artwork on the wall.

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors through sheer curtains.

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a coffee maker, a chair, a lamp, and a view of the outdoors through a window.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the outdoors through the window.

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and three wall-mounted lamps.

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Astana, Hilton Garden Inn Astana is in the city center. KazMunayGaz and Islamic Centre are local landmarks, and some of the area's attractions include Ailand Ferris Wheel and Ailand. Looking to enjoy an event or a game while in town? See what's happening at Saryarka Velodrome or Alau Ice Palace. Visit our Astana travel guide
Map
Kabanbai Batyr Avenue, 15, Astana, 010000

What's nearby

  • A modern building with a conical roof and a tall antenna, set against a partly cloudy sky.
    Khan Shatyr
    10 min walk - 0.6 miles
  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    17 min walk - 0.9 miles
  • Korme Exhibition Complex
    9 min walk - 0.5 miles
  • Kazakhstan Ministry of Foreign Affairs
    16 min walk - 0.9 miles
  • Mega Astana Shopping Centre
    19 min walk - 1.0 mile

Getting around

  • Astana Railway Station
    24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    24 min drive

Restaurants

  • Starbucks
    16 min walk
  • London Paris
    7 min walk
  • Ozyurt
    14 min walk
  • The Irish Pub
    11 min walk
  • Jumbaktas
    4 min walk

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KZT 6,000 to 6,500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 10000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 24 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 6000 to 6500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one-way)
  • Pet fee: KZT 10000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Hilton Garden Inn Astana pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 24 lbs per pet. There's a fee of KZT 10000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Astana?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Astana?

Check-out is at noon.

Does Hilton Garden Inn Astana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 6000 per vehicle applies.

Where is Hilton Garden Inn Astana located?

Located in Yesil District, this hotel is within a 10-minute walk of KazMunayGaz and Transport & Communications Ministry. Khan Shatyr and Korme Exhibition Complex are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Astana Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 105 out of 196 reviews
Rating 8 - Good. 74 out of 196 reviews
Rating 6 - Okay. 9 out of 196 reviews
Rating 4 - Poor. 5 out of 196 reviews
Rating 2 - Terrible. 3 out of 196 reviews

Reviews

Verified review

10/10 Excellent

Wander

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff from the front desk, breakfast and at the bar, everyone was over the top.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stuart

Very nice modern hotel and quiet
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Appreciated the long breakfast hours.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel placed in good location. Breakfast short in fruit and salty offered but nice quality-price ofr the city
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Hubertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel rooms; good office desk and restaurant service; english speaking staff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Anders Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was satisfied

Its a nice hotel in a good location. I could stay here again on next visit, no problem at all.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

QIUHUI

Liked: Cleanliness, staff & service
Comfortable but a little dated. Staff was a little confused at check-in but thankful that they offered late check-out. Location was near lovers park and a boulevard for good walking around.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient location. I have stayed here numerous times, and the room upgrade was appreciated as a recognition of my repeat patronage. Very pleasant team!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, not very, but good enough. Staff are very polite, you feel that they love you and are trying to be very helpful. They are serving an incredible breakfast. Unfortunately, the door in the room (320) is broken (not stable). Too hot in the room. And absolutely non-comfortable pillows (even if there are 4 pillows in a room). Anyway, thank you so much for the accommodation.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Won’t stay again

Staff are good. And the location is as good as it can be in Astana.. My main issue was comfort. Two main reasons - Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasn’t easy to sleep. The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesn’t work if their central heating is on, the answer from the staff was to open the window which isn’t practical overnight with the noise/traffic in Astana. I feel like for a hotel charging £140 you should be able to be at a comfortable temperature. Won’t stay again
Stayed 5 nights in Apr 2025
Verified review

2/10 Terrible

CANBERK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ good location. + Name - Hilton. - The internet has a low speed and not stable. - They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems. - The room is always cold and heating and clima is not working properly. - inadequate personel for room cleaning. They could clean only once and at a evening time. Long story short - the money you pay and the comfort you get does not match.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in the heart of Astana
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Katherine

The room was
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice breakfast.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated hotel, with extremely friendly and helpful staff, the service was excellent. The rooms are very nice, although the hot water in the shower was inconsistent, especially in the morning when it was likely under strain from many guests at once. The main challenge is that the wifi in the rooms is shockingly problematic, I haven't had such issues at any hotel in years - and this was after they moved my room because the first room wifi was basically non-functional - but still the wifi only works very well in the lobby. The quality of the breakfast food is good, but the variety of options could be improved.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Sangcheol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay at this Hilton Hotel. Close to the Bayterek Tower (15min walk) and was very clean. My only issue was that the air conditioning was poor and the room was always hot
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Functional, ok for business travel

I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Frederick

Liked: Cleanliness, staff & service
When I arrived, there was an intoxicated man who was sleeping in front of my door and I could not get into my room. The elevators at times were not working, and I got stuck in an elevator shaft. I had trouble at breakfast when they said that I did not have breakfast included, but I did. The staff was very pleasant and helpful at each time and even sent a fruit plate as a thank you, but there were just too many problems going on.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Maria Gabriela

Liked: Amenities
Too hot in the rooms and slow internet
Stayed 5 nights in Feb 2024