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Best Western Plus Astana

3.5 star property
Hotel in Astana with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Astana

Front of property
Creator video
Premium Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Bar (on property)
In Yesil District's center, Best Western Plus Astana welcomes travelers with a full breakfast and modern comforts. Families appreciate the playground for kids, while everyone enjoys the spacious terrace. Free in-room WiFi keeps guests connected throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room-Non-Smoking

  • Sleeps 2

Mini Double Room With Two Single Beds - Non-Smoking

  • Sleeps 2

1 Queen Bed Wifi Mini Bar Coffee Tea Maker Safe Air-Conditioned Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Higher Floor, Safe, Wi-Fi, Coffee And Tea Maker, Air-Conditioned

  • Sleeps 2

1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar

  • Sleeps 2

View all photos for Executive Suite With King Bed - Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite With King Bed - Non-Smoking

  • Sleeps 2

View all photos for Apartment With King Bed And Kitchen - Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Apartment With King Bed And Kitchen - Non-Smoking

  • Sleeps 2

Premium King Room With King Bed - Non-Smoking

  • Sleeps 2

About the neighborhood

Map
13a Dostyk Street, Astana, 010000

What's nearby

  • Singing Fountain - 3 min walk - 0.2 miles
  • Kazakhstan Central Concert Hall - 7 min walk - 0.4 miles
  • Bayterek Tower - 9 min walk - 0.5 miles
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 2.2 miles
  • Astana Arena - 5 min drive - 2.7 miles

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪MADO - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪Bao - ‬4 min walk
  • ‪Lou Lou - ‬2 min walk

About this property

Best Western Plus Astana

Hotel located in Yesil District
You can look forward to free full breakfast, a terrace, and a playground at Best Western Plus Astana. Be sure to enjoy a meal at Emerald, the on-site restaurant. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, multilingual staff, and ATM/banking services
  • Luggage storage, a billiards/pool table, and meeting rooms
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and desks

Similar properties

Exterior

Saad Hotel Astana

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 48 reviews
Saad Hotel Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (KZT 2,000 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 8900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Hotel Nur-Sultan
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Nur-Sultan Best Western Plus Astana Hotel
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Best Western Plus Astana Nur-Sultan
Hotel Best Western Plus Astana Nur-Sultan
Nur-Sultan Best Western Plus Astana Hotel
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Best Plus Astana Nur Sultan
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Nur-Sultan Best Western Plus Astana Hotel
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Best Western Plus Astana Hotel Astana

Frequently asked questions

Is Best Western Plus Astana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Astana?

Self parking is available for KZT 2000 per day.

What time is check-in at Best Western Plus Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Astana?

Check-out is at noon.

Does Best Western Plus Astana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Best Western Plus Astana located?

Located in Yesil District, this hotel is within a 5-minute walk of Parliament of Kazakhstan and Singing Fountain. House of Ministries and Kazakhstan Central Concert Hall are also within 10 minutes.

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Best Western Plus Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 192 reviews
Rating 8 - Good. 53 out of 192 reviews
Rating 6 - Okay. 17 out of 192 reviews
Rating 4 - Poor. 5 out of 192 reviews
Rating 2 - Terrible. 5 out of 192 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location, workers were very nice and attentive!
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Location was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull location, helpfull stuff
Stayed 5 nights in Jun 2025

6/10 Okay

JAY

considering price and location this hotel is good for business purpose.
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazon people.
Stayed 6 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Stayed 1 night in May 2025

10/10 Excellent

Toshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 4 nights in Apr 2025

4/10 Poor

Gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dark very old hotel never remodeled, dark hallways, dark rooms, breakfast pretty bad. Excellent reviews are fake....
Stayed 4 nights in Aug 2025

10/10 Excellent

Minnur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Minnur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024

6/10 Okay

Leszek

Liked: Staff & service
Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.
Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024

8/10 Good

IULIIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage bin was full from previous guests and glasses for drinking water were not clean having lipstick stains on them:(( overall room was clean and great bed, hada nice sleep👍
Stayed 1 night in Jun 2025

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Staff & service

Central location!

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
Stayed 2 nights in Apr 2025

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel in a good location.
Stayed 9 nights in Aug 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Stayed 5 nights in Nov 2024

6/10 Okay

Natalie

Liked: Property conditions & facilities, room comfort
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Stayed 1 night in Sep 2024

6/10 Okay

Furkan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Klima Funktionierte 3 Tage nicht. Es war extrem warm und der Werker ist andauernd in unser Zimmer geplatzt. Selbst als ich rufte "wait". Abgesehen von diesen unmöglichen momenten war es im gesamten eigentlich ein gutes Hotel mit guter Lage.
Stayed 4 nights in May 2025

8/10 Good

Igor

Liked: Property conditions & facilities
Wir waren 2 Nächte . Für 2 Nächte ist ist ok .
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great and very helpful, professional.
Stayed 6 nights in Nov 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my short stay at Best Western! Thank you!
Stayed 1 night in Jan 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the people working at the reception were very nice. The breakfast didn't have much range and the bread and cheese were already dry.
Stayed 1 night in Jul 2024

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