Does Krystal Grand Nuevo Vallarta have a pool?

Yes, this property has an outdoor pool.

Are there all-inclusive benefits at Krystal Grand Nuevo Vallarta?

Some rate plans available at this hotel are all-inclusive.

Where is Krystal Grand Nuevo Vallarta located?

This family-friendly Nuevo Nayarit hotel is within 1 mi (2 km) of Bay of Banderas and Playa Bucerías. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 mi (3 km).

6/10 Okay

Verified traveler

Jan 17, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

OFERTAN LO QUE NO DAN

No hay personal suficientes las habitaciones no estaban ocluidas con lo que ofertan Pésimo servicio de alimentos . Aunque se lleva todo pagado

Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Jan 4, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience. There was no hot water or Ac, the phone in the room was not working. Food and services was the worst. I would never recommend this place.

Stayed 3 nights in Dec 2017

4/10 Poor

JS, San Jose, CA

Nov 16, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

They are in the middle of a building project and have let the rest of the facilities in poor condition. We did not get the room we booked. After changing room 3 times, we gave up.

Stayed 8 nights in Nov 2017

8/10 Good

omar

Sep 20, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Lo mejor el personal todos muy amables :)

La alberca, la barra, la comida todo muy bien el trato del personal excelente todos muy amables Hubo un problema entre la pagina y el hotel con mi reservacion y nos hicieron esperar como una hora en pleno calor luego nos dieron otra habitacion y tuvimos que pagar mas dinero el hotel estaba en remodelacion y eso fue un poco frustante.

Stayed 5 nights in Sep 2017

8/10 Good

GLORIA LETICIA

Aug 14, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, bonito promedio y amables el personal

Stayed 3 nights in Aug 2017

10/10 Excellent

Jose Delgado

Aug 5, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

excelente estuvo todo muy bien, agusto, tranquilo, nos atendieron maravilloso muy serviciales excelente servicio la verdad volveré a hospedarme proximamente

Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveler

Jun 13, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality for the price !!!!

I went for a wedding and over all the people some of them very nice but the rules around make people uncomfortable! The room that I reserve according to the pictures of the website not even close, ugly and very old I have to complain to get something better. The room was dirty during my stay no broom or mop were inside my room !!!!!! The food the last day were horrendous!!! The bedding sheets and in general old and not clean. The wedding for me as a Guest's opinión need improvement from the wedding planner of the hotel because the bride and groom trust that person and her abilities and experience since they were far away to control all the aspects of the wedding! Very bad attention for the wedding guests before the reception. They mark people like who were allow to drink something before the party start.

Stayed 3 nights in Jun 2017

2/10 Terrible

Edgar, Mexico City

May 22, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Una verdadera decepción

Los cuartos son anticuados; el aire acondicionado goteaba en el primer cuarto que me dieron (estaba a punto de caerse una parte del techo), a las 7:30 me levantaron con ruidos de lo que parece ser una máquina cortacésped; está todo lleno de polvo debido a una construcción contigua; el elevador no funcionaba y el estado de las habitaciones es lamentable. La peor estancia en años.

8/10 Good

Verified traveler

May 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito, , la playa súper.

Las instalaciones, muy bien, la comida muy buena, un buen lugar para descansar, cerca de Bucerías que es un lugar también muy bonito y se come bien.

4/10 Poor

Drew, Mexico City

May 2, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Take a pass on this place!

Facility about to exchange ownership again in a short period of time. Disorganized, hygenically challenged, staff struggling. Don't waste your hard earned money here...too many other great options right next door.

6/10 Okay

gabriela

May 2, 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Hotel en Construcción

El hotel estaba en construcción por lo que por la mañana y hasta muy tarde se escuchaban los ruidos de la maquina. el estacionamiento estaba pequeño y las instalaciones no son tan lindas como en las fotografias

4/10 Poor

Jean

Mar 31, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was very small. Uncomfortable bed. Room needs a do over, looks pretty sad, and so dark. Wanted a better room or we would check out, they offered one at three times the price...........no thanks. Also t.v. had one Spanish station and no English channels. Asked for a bottle opener, & told there would be one in the room, but, no, there wasn't. At least a quarter mile walk to bar and back to the room with an opener, which had to be returned.

6/10 Okay

igor, las vegas nv

Mar 28, 2017

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Big construction going on

If you want to spend a night or two I might book this hotel but as a vacation not a good resort they doing some construction work the stuff not really friendly specially the tour guy.very small room.

4/10 Poor

Verified traveler

Mar 27, 2017

Liked: Staff & service

Awesome staff

The restaurant needs some help with the menu, the items to choose from were not what you look for going to mexico, nice Mexican dishes to choose from would be nice.

4/10 Poor

Verified traveler

Mar 26, 2017

Disliked: Staff & service, room comfort

Stay somewhere else for the $ you would spend here

I was a little disappointed in the hotel for the price. The rooms are small and outdated. The TV remote didn't work upon my arrival, but they fixed it. AC could not be set lower than 25 degrees Celsius, 77F. Bathroom sink drained slowly. The accidentally charged my card for 7,800 US dollars before I pointed out the mistake and they corrected it and charged me that amount in pesos. The room key didn't work at first when I got to my room. Shower curtain was cloth and got soaked every time I used it. Lots of construction on site at this time. Parking is very tight and they were close to running out of spots. Nothing really major went wrong, but it was just a bunch of little paper cuts along the way. If I could do it over again, I would have stayed somewhere else for the amount of money I spent on the place.

8/10 Good

Garry

Mar 14, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good stay once they gave us a good room because of problems with the air conditioner. Food is okay gets boring quick would recommend eating out more. Good restaurants around and Puerto Vallarta only a cheap cab ride away. Resort was quite and easy to get to the pool and beach. Service was excellent for the most part. I would recommend getting ocean view it's the only way to go.

4/10 Poor

joce , c

Mar 13, 2017

Disliked: Cleanliness, property conditions & facilities

Decepcionante

El Hotel se encuentra en construcción por lo qué hay ruido a partir de las 8 de la mañana y durante todo el día no te dejan descansar además la limpieza de las habitaciones deja mucho que desear

8/10 Good

Moe & Candace, Denver, CO

Mar 8, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Great pool

Great pool and staff. My only complaint would be our room was tiny with no balcony. We had a room that faced the Riu and was directly across from its air conditioning unit very noisy to say the least. We had a ground floor room with parking spots facing our window car headlights would shine in got pretty annoying. people loading up their vehicles milling about right outside our window very annoying. The we room we stayed in shouldn't be a room for guests it should be a utility room due to its poor location if you get room #3103 start complaining immediately. Don't get me wrong the resort is great. My wife and I don't spend much time in our room so I didn't say anything I also am not one to waste my time standing in line to see if we can get another room so I deal but after a week it got a little old. Our room wasvery clean and cozy when it was quiet. The beach is great here. lots of good restaurants fairly close to the the resort in Bucerias. This was my wife's and my 8th time to PV and we had a great time as always just wish our room had a better location. Thank you to Jose, Ricardo and all of the staff for making our stay fun, relaxing and all around great.

4/10 Poor

Gerardo

Feb 28, 2017

Liked: Cleanliness

Disliked: Staff & service

Mala Experiencia Bel-Air

Fue una experiencia muy regular, el hotel está en construcción, hay mucho ruido desde muy temprano, el roomservice es pésimo, el check in también fue muy complicado y la atención de los meseros fue deficiente

8/10 Good

pat price, sherbrooke

Feb 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel sur la plage de nuevo vallarta

bon emplacement avec animation ,belle piscine ,resto ,casse croute ,depanneur ,autobus passe a la porte , 15 min,de P V ,

6/10 Okay

jim, denver

Feb 21, 2017

Liked: Staff & service, property conditions & facilities, room comfort

Building a new building.

The construction makes for a bit of noise. The pool area is very nice. The breakfast buffet is a nice start to the day. Dinner was a disappointment. Worst wines we have ever been served. A wine list and a new bottle are recommended.

8/10 Good

Cindy, Vernon, BC

Feb 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need. An affordable vacation on the beach

We were happy with the size of fridge, presence of a microwave, coffee maker, blender and hot plate. These things gave us so much more choice in our vacation, for example, whether or not we wanted to go out for breakfast or have a smoothie, or make a Pina Colada. Service is friendly and prompt. Food is good and affordable. The ponds around the building are full of beautiful fish and turtles and fountains. The pool is clean and a comfortable temperature--swim up bar. The only complaint I would have is that people throw towels on the chairs around the pool to "reserve" them. There are many, many chairs, very few occupied but none available. I wish they would post signs telling people not to leave towels unattended or they will be taken and, held at the towel booth, thus opening up chairs.

6/10 Okay

LV, chicago IL

Feb 8, 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service

Beautiful hotel Need new Staff

Jacuzzi didn't work No towels in room took staff about 15 min to bring them Asked to speak to Manager and she was a meeting could attend

6/10 Okay

Charlotte, Illinois

Feb 6, 2017

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Relaxing resort

Property nice -- but room unexceptiable! Floors were dirty to the extent your feet were black. Standard room very small--no couch or lounge chair. We didn't have daily maid service even though should have had clean towels and linens. Came one night at 7:30 pm to clean room! Too late. Common areas well kept and clean. Pool area very nice and staff at restaurant very friendly. Bellmen also very friendly and efficient They were exceptional

6/10 Okay

Jim, California

Jan 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Very lovely hotel located right on the beach

I am kind of mixed about my experience. The hotel was very nice and the room was good. However when we booked I thought we upgraded to a room that would have some kind of an ocean view according to their website, they placed us in a room over looking a construction yard with lots of constriction noise included. I would have been better to give us a heads up. I would suggest if you want to book this hotel, make sure you know what you are getting.

Krystal Grand Nuevo Vallarta

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