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Sheraton Novi Sad

Property class: 4

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Photo gallery for Sheraton Novi Sad

A modern restaurant with wooden tables and chairs, pendant lighting, and a view of the outdoors. - Sheraton Novi Sad (Novi Sad)
A bar with shelves of bottles, a bottle of wine, a glass, and a bowl of bread on a wooden table. - Sheraton Novi Sad (Novi Sad)
A spacious lobby with a staircase, a seating area, and a bookshelf. - Sheraton Novi Sad (Novi Sad)
A modern lounge area with leather sofas, a wooden coffee table, and a stone wall. - Sheraton Novi Sad (Novi Sad)
A modern lobby with leather sofas, a glass coffee table, and a staircase with a wooden finish. - Sheraton Novi Sad (Novi Sad)
Take advantage of a coffee shop/cafe, a garden, and a hair salon at Sheraton Novi Sad. Indulge in a manicure/pedicure, a body scrub, and a massage at Shine Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, and three framed pictures on the wall.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a bench, and a TV.

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, and three framed pictures on the wall.

Superior Room, 1 Double Bed

  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

A hotel room with two beds, a desk, and a chair. There are framed pictures on the wall, a lamp, and a view of the city through large windows.

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, and a chair. There are curtains on the window, and artwork on the wall.

Junior Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Double Bed

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Signature Suite, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

A modern living room with leather sofas, a coffee table, and built-in wooden shelving.

Presidential Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Novi Sad, Sheraton Novi Sad is in the business district. Serbian National Theatre and Gallery of Matica Srpska are cultural highlights, and some of the area's attractions include Vojvodina Museum and AquaPark Petroland. Visit our Novi Sad travel guide
Map
Polgar Adrasa 1, Novi Sad, 21000

What's nearby

  • A historic square with a prominent church tower, a statue, and surrounding buildings.
    Church of the Virgin Mary
    3 min drive - 1.6 miles
  • A historic castle on a hill overlooking a calm river, with illuminated buildings and a church tower in the background.
    Petrovaradin Fortress
    5 min drive - 2.5 miles
  • Cathedral - St. Mary
    8 min walk - 0.5 miles
  • Novi Sad Synagogue
    3 min drive - 1.4 miles
  • Karadorde Stadium
    3 min drive - 1.6 miles

Getting around

  • Novi Sad Station
    9 min drive
  • Nikola Tesla Airport (BEG)
    97 min drive

Restaurants

  • Sabbiadoro
    8 min walk
  • Jiggie’s Bar
    8 min walk
  • Stribor
    13 min walk
  • Obelix
    8 min walk
  • Pera Ždera
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 22 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sheraton Novi Sad pet-friendly?

Yes, Sheraton Novi Sad allows pets (limit 1 total) with a maximum weight of up to 18 lbs per pet.

How much is parking?

Valet parking is available for EUR 17 per day.

What time is check-in at Sheraton Novi Sad?

Check-in begins at 3:00 PM.

What time is check-out at Sheraton Novi Sad?

Check-out is at noon.

Does Sheraton Novi Sad provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 85 per vehicle applies.

Where is Sheraton Novi Sad located?

Situated in the business district, this spa hotel is within 2 mi (3 km) of Cathedral - St. Mary, Karadorde Stadium, and Novi Sad Synagogue. Serbian National Theatre and Freedom Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Novi Sad Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 185 out of 231 reviews
Rating 8 - Good. 26 out of 231 reviews
Rating 6 - Okay. 11 out of 231 reviews
Rating 4 - Poor. 3 out of 231 reviews
Rating 2 - Terrible. 6 out of 231 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are not sound proof, internet can get difficult to connect, and build quality is not great BUT I loved staying here. Staff is amazing, gym is amazing, rooms are super comfortable, and room service is great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and property. Breakfast buffet was delicious and I couldn’t be happier with my stay.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good location and very quiet
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean good food nice staff
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolutely recommend

Excellent hotel, great beds, excellent service
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was top notch! Whole staff was amazing, friendly, and highly professional! Clean and great room! Will stay again next time :)
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

And relax

Clean, comfy and recommended to all. Didn’t get to use all the facilities due to timing commitments, but will most certainly stay again
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

The room was really nice. But what made the visit was the helpfulness of the staff. Whether it was booking taxis, a restaurant reservation, or just answering questions, staff were fabulous. Thank you!
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
the spa was excellent, we had a good time using the facilities. bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel seems extremely new. Good quality of room and service, they also have an internal spa and fitness room (not used, but there might be an extra charge for it). Service at the bar was a tad slow, but good and professional. The price was a bit expensive, but there are only limited choices in Novi Sad.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mohamed

Clean free 24 Gym and free spa entrance Room are good and smell nice
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Pros: nice and friendly service, good comfort, good AC, good parking. Cons:non really. location is not in the centre, but we liked the location and the next door restaurant.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very good hotel. Would stay here again. Service is really good and nice. Good beds, clean. Some minor things: - second floor in basenent parking there is metalspots with some hight. Was a little challangeing parking because of little space in parking garage - it said hdmi on the wall next to tv, but there were no Hdmi. They sent someone to look at it. We figured out a solution. Location is a little away from the centre, but easy to take a taxi ride for 10 minutes and you are in the centre. Some good restaurants around the hotel as well.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean and modern.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights and it was a truly exceptional experience.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service! Possibly the best hotel in the area!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A very modern hotel with friendly staff and great service.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

New really nice hotel.
Stayed 2 nights in May 2018