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Pousada Serrana

3.0 star property
This cozy nature retreat offers travelers a peaceful escape with hearty breakfast buffet, garden views, and an arcade room for evening entertainment

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Photo gallery for Pousada Serrana

Front of property - Pousada Serrana (Nova Petropolis)
Courtyard - Pousada Serrana (Nova Petropolis)
Deluxe Triple Room | Minibar, desk, soundproofing, free WiFi - Pousada Serrana (Nova Petropolis)
Free daily buffet breakfast - Pousada Serrana (Nova Petropolis)
Courtyard - Pousada Serrana (Nova Petropolis)
Pousada Serrana offers tranquility at Pousada da Neve with a full breakfast buffet and coffee from the onsite cafe. Enjoy the garden for quiet moments and the arcade/game room for friendly competition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Minibar, desk, soundproofing, free WiFi

Deluxe Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Pousada da Neve, a neighborhood in Nova Petropolis, is home to Pousada Serrana. Immigrant Park and Flower Square reflect the area's natural beauty and area attractions include Snowland Park and Green Labyrinth. Ervateira Marcon - Natural de Gramado and Acquamotion are also worth visiting. Visit our Nova Petropolis travel guide
View more Pousadas in Nova Petropolis
Map
R. Cel. Alfredo Steglich 388, Nova Petropolis, RS, 95150-000

What's nearby

  • Flower Square (Praça das Flores) - Nova Petropolis, Rio Grande do Sul, Brazil
    Flower Square
    4 min walk - 0.3 miles
  • Green Labyrinth Hedge Maze (Labirinto Verde) at Main Square - Nova Petropolis, Rio Grande do Sul, Brazil
    Green Labyrinth
    6 min walk - 0.4 miles
  • Imigrant Mall
    1 min walk - 0.1 miles
  • Immigrant Gallery
    1 min walk - 0.1 miles
  • Immigrant Park
    3 min walk - 0.2 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    45 min drive

Restaurants

  • Zaandam
    9 min walk
  • Quiero Café
    3 min walk
  • Bêto’s Restaurante
    2 min walk
  • Unser Haus Restaurante
    12 min walk
  • Padaria e Confeitaria Petrópolis
    11 min walk

About this property

Pousada Serrana

Pousada located in Pousada da Neve
A free breakfast buffet, a coffee shop/cafe, and a garden are just a few of the amenities provided at Pousada Serrana. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
You'll also find perks like:
  • Free self parking
  • Luggage storage, a TV in the lobby, and an elevator
Room features
All guestrooms at Pousada Serrana offer comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers and bidets
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Pousada Serrana pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pousada Serrana?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Pousada Serrana?

Check-out is at 11:30 AM.

Where is Pousada Serrana located?

Located in Pousada da Neve, this pousada is steps from Imigrant Mall and Immigrant Gallery. Immigrant Park and Flower Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pousada Serrana Reviews

9.4

Exceptional

9.6

Cleanliness

8.0

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People friendly and excellent location
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Janaina Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima estadia

Hotel muito agradável, ótimo atendimento. Café da manhã muito bom, principalmente pelosnovos mexidos que estavam fantásticos!!! Quartos limpos, camas confortáveis. Nada a reclamar.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias

Pousada no centro de Nova Petrópolis. Fácil acesso para quem quer ir para Gramado. Próximo de malharias, parques e próximo também a praça principal onde está o labirinto. Ótimo café da manhã. A garagem é um pouco apertada, se chegar tarde da noite terá um pouco de dificuldade de estacionar. Fomos bem acessorados pela equipe da pousada, sabem tratar bem a clientela. Quarto aconchegante, cama grande e o colchão meio duro ( não faz o meu gosto). Serviço de quarto nota 10. Pousada com elevador. Obrigado a todos.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Nilce Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sempre é excelente viajar !

O atendimento foi muito bom e o espaço muito bem organizado e limpo!
Stayed 1 night in Aug 2021
Verified

8/10 Good

Luiz Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Muito bom hotel ! Cafe da manhã e medidas de seguranças perfeitas
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Alana Glicy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia

Pousada bem limpa! Cama confortável. Café da manhã gostoso.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

LEONARDO V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada extremamente aconchegante

Pousada extremamente aconchegante, funcionários muito receptivos e prestativos, camas e travesseiros confortáveis e um ótimo café da manhã. Em um eventual retorno a Nova Petrópolis, com certeza nos hospedaremos nessa pousada.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Devandir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada simples, bem localizada.

Pousada simples, bem localizada.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento dos funcionários ótimo , café da manhã muito bom !
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção!

A pousada é bem confortável. O custo-benefício é excelente. A pousada é bem no centro o que permite fazer tudo a pé.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Fomos em família, fomos muito bem recebido a menina que nos recebeu foi muito simpática e atenciosa , sem tirar o café da manhã que é maravilhoso e bem servido amamos e com certeza iremos retornar 😊
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular! Funcionários educados e sempre prontos a ajudar! Limpeza impecável! Café da manhã nota. 1000! Destaque para funcionária Elis! Recomendo muito!!!!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Rogério Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Ótima pousada. Ótimo atendimento. Bem localizada. Facil acesso. Ótimo café. Quarto confortável. Preço justo pelo que oferece. Poderia melhorar o conforto dos quartos (Chuveiro, cama e movris)
Stayed 1 night in Dec 2020
Verified

8/10 Good

Joicelir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Nova Petrópolis.

A Pousada Serrana é uma ótima opção de hospedagem em Nova Petrópolis, localização excelente, ótimo atendimento, estacionamento próprio e um bom café da manhã.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Maria Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótima estadia

Boa pousada em Nova Petrópolis. O atendimento foi muito bom e gostei bastante do café da manhã.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Iara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo dentro do esperado. Recepção ótima. Quarto confortável e limpo. Café da manhã dentro dos padrões de qualidade que se esperava.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

GENI GENUINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elogio

Incrível em todos os aspectos. Recomendo
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível !!!

Incrível !!! Atendimento excepcional por parte dos funcionários, sempre muito solícitos e gentis. Quarto muito limpo, camas confortáveis, roupas de camas e toalhas limpas, café da manhã muito bom. Destaque para os cuidados durante o café da manhã em virtude da pandemia, obrigatório uso de máscaras e luvas para se servir. Voltarei com certeza e recomendo !!!
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Adair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Funcionários atenciosos. Café da manhã gostoso!!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou às expectativas

Recepção muito boa, lugar muito bom e agradável
Stayed 1 night in Sep 2020
Verified

8/10 Good

Maicon

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Milton

Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Vitorelis

Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

LUIZ CARLOS ILGES

Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Simone

Stayed 1 night in Dec 2022