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Hotel Pousada dos Plátanos

Property class: 3

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Photo gallery for Hotel Pousada dos Plátanos

A multi-story hotel with balconies, under a starry night sky. - Hotel Pousada dos Plátanos (Nova Petropolis)
A wooden pavilion with a sign indicating 'RECEPCAO' and 'PISCINA'. - Hotel Pousada dos Plátanos (Nova Petropolis)
A covered outdoor area with a reception desk, seating, and a pool. - Hotel Pousada dos Plátanos (Nova Petropolis)
A tree with purple flowers in front of a swimming pool. - Hotel Pousada dos Plátanos (Nova Petropolis)
A hotel room with two beds, a ceiling fan, an air conditioner, a wooden headboard, a painting, a mirror, and a bench. - Hotel Pousada dos Plátanos (Nova Petropolis)
You can look forward to a free breakfast buffet, a garden, and a fireplace in the lobby at Hotel Pousada dos Plátanos. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room Single Use

A room with two beds covered in green sheets, a painting of red tulips on the wall, and a window with a view of the sky.

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A neatly made bed with white linens and a white bathrobe on it, a painting on the wall, and a wooden headboard.

Family Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Nova Petropolis is home to Hotel Pousada dos Plátanos. Immigrant Park and Flower Square reflect the area's natural beauty and area attractions include Green Labyrinth and Ervateira Marcon - Natural de Gramado. Snowland Park and Acquamotion are also worth visiting. Visit our Nova Petropolis travel guide
Map
Rua das Lobélias 285, Nova Petropolis, RS, 95150-000

What's nearby

  • An indoor snow park with a snow castle, a ski slope, and a snow tubing area.
    Snowland Park
    35 min drive - 18.9 miles
  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    41 min drive - 24.0 miles
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    42 min drive - 24.0 miles
  • Immigrant Park
    5 min drive - 1.9 miles
  • Serra Park Events Center
    46 min drive - 23.6 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    51 min drive

Restaurants

  • Quiero Café
    4 min drive
  • Café & Cia
    4 min drive
  • Forneria da Mata
    5 min walk
  • Plátano Grill Restaurante Ltda.
    4 min drive
  • Deck Restaurante
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of BRL 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: BRL 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Pousada dos Plátanos have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Pousada dos Plátanos pet-friendly?

Yes, Hotel Pousada dos Plátanos allows cats and dogs (limit 2 total) with a maximum weight of up to 18 lbs per pet. There's a fee of BRL 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Pousada dos Plátanos?

Check-in start time: 1:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada dos Plátanos?

Check-out is at 10:00 AM.

Where is Hotel Pousada dos Plátanos located?

Situated in Nova Petropolis, this hotel is within 2 mi (3 km) of Immigrant Park, Imigrant Mall, and Immigrant Gallery. Flower Square and Green Labyrinth are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pousada dos Plátanos Reviews

8.2

Very Good

8.8

Cleanliness

10

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimo atendimentos- dos funcionários, café da manhã com buffet variado, muito bom! Indicamos a pousada.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Silvana

Liked: Staff & service, amenities
Pontos positivos:Café da manhã e a equipe de funcionários excelentes. Ponto negativo: o banheiro cheirava mau(cheiro subia dos ralos).
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodações extremamente limpas. Café da manhã bem variado. Adoramos a experiência. Certamente retornaremos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

LUIS

Tudo muito bom
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Rosane

Disliked: Cleanliness, property conditions & facilities, room comfort
Problema de pagamento em duplicidade, cama horrível, banheiro antigo.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar para ficar café da manhã farto, equipe muito atenciosa e familiar. Perto do centro de Nova Petrópolis. Lugar tranquilo. Limpo.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

CARLOS EDUARDO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horário péssimo de check-out

Fizemos a reserva pelo site e estava com horário de check-out as 11h (ja acho cedo) quando ja estávamos acomodados as 18h, recebemos uma mensagem da pousada que teriamos que sair as 10h pois o horário de check-out foi alterado e pronto. Achei uma falta de respeito, mesmo questionando que no site estava as 11h não teve empatia e tivemos que acordar cedo e sair. Paramos na pousada pois precisávamos descansar, por fim não conseguimos.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Luiza Helena dos Santos L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidade

Bem atendido. Funcionarios bem receptivos
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bem tranquilo, sem barulho, aguardando quente, vinho a preços acessível na Recepção, atendimwnto impecável.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Hudson de

Liked: Staff & service
O atendimentos funcionários foi bom. As acomodações deixam a desejar. Quarto mal iluminado, box do banheiro antigo (acrílico) e com fechamento precário. Televisão só com canais da tb aberta. Ficamos no segundo andar sem elevador. Café da manhã bem simples muitas. Merecimento
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nerino Sávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LINDO LOCAL

Espaço excelente, limpo, arejado e muito confortável! Atendimento excelente pelos funcionários e proprietários.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Avaliando para Transformar

Pousada com característica tradicionais da região, porém, com uma estrutura física de acomodação insuficiente para a atualidade. Porta do banheiro sem fechar direito, lixeiros sem tampa, água não aquecida para higiene bucal, acessibilidade ausente e ao sair do quarto um batente que pode trazer acidentes a qualquer momento e atendimento da recepção não muito acolhedor
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attendimento otimo.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Bom custo benefício
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

vilmar

Liked: Cleanliness
Disliked: Staff & service

Apenas razoável!!!

De um modo geral, apenas razoável. Ar-condicionado barulhando a noite inteira. Faço dieta alimentar e solicitei no café, ovo frito, não fui atendido.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Evandro

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Angelica

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

João Marcelo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pedro Henrique

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

SUZANA

Stayed 1 night in Apr 2024