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Ceylon Tea Trails - Relais and Chateaux - All Inclusive

5.0 star property
Tennis courts, bike rentals, and five outdoor pools await at this mountain retreat where guests can relax poolside or explore the scenic landscape

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5 outdoor pools, pool umbrellas, sun loungers - Ceylon Tea Trails - Relais and Chateaux - All Inclusive (Hatton)
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Ceylon Tea Trails - Relais and Chateaux offers a perfect blend of luxury and adventure in the mountains. Guests can swim in one of the five outdoor pools, borrow bikes to explore the surroundings, visit the vegetable garden, or warm up by the lobby fireplace after a day outdoors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Suite

Garden Suite | Premium bedding, in-room safe, desk, blackout drapes

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, blackout drapes

Master Suite

  • Hill view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Owner's Cottage

Owner's Cottage | Premium bedding, in-room safe, desk, blackout drapes

Owner's Cottage

  • Hill view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Norwood, Ceylon Tea Trails - Relais and Chateaux - All Inclusive is in the mountains. Sri Pada and Temple of the Tooth are notable landmarks, and the area's natural beauty can be seen at Horton Plains National Park and Ramboda Falls. Don't miss out on a visit to Royal Botanical Garden. Explore all the area has to offer with mountain climbing and hiking/biking trails. Visit our Norwood travel guide
Map
Bogawanthalawa Estate, Hatton, Central Province, 20500

What's nearby

  • A beautiful train journey through the rolling hills of Sri Lanka's enormous tea plantations. I took this train ride from Nuwara Eliya to Ella which took about 3 hours, and less than 300 rupees- third class is worth the mild discomfort for the people you meet. And Ella is definitely worth a trip- stunning views and hikes up to Ella Rock and Little Adams Peak.
    Lake Gregory
    46 min drive - 27.0 miles
  • The gorgeous old school bar at the Nuwara Eliya golf course.
    Nuwara Eliya Golf Club
    49 min drive - 28.4 miles
  • For 200 rupees you can have a tour of the tea factory, a cup of tea and walk down between the tea plants. 👍
    Pedro Tea Factory
    53 min drive - 29.2 miles
  • Castlereagh Reservoir
    2 min drive - 0.7 miles
  • Lover's Leap Waterfall
    53 min drive - 29.0 miles

Restaurants

  • Hill cool restaurant
    18 min drive
  • Daddy's cafe
    23 min drive
  • Hotel Tea Vilaa
    15 min drive
  • Galle Cafe' Del House
    23 min drive
  • Subash Hotel
    20 min drive

About this property

Ceylon Tea Trails - Relais and Chateaux - All Inclusive

Luxury all-inclusive hotel in the mountains
Consider a stay at Ceylon Tea Trails - Relais and Chateaux - All Inclusive and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the boating, cycling, and fishing at this hotel. Treat yourself to spa services, such as a body wrap, a Swedish massage, or a body treatment. Enjoy onsite activities like boat tours, ecotours, and kayaking. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, an outdoor tennis court, and barbecue grills
  • A nature reserve, free newspapers, and concierge services
Room features
All guestrooms at Ceylon Tea Trails - Relais and Chateaux - All Inclusive have comforts such as premium bedding, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Recycling, free infant beds, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Cooking classes
  • Ecotours
  • Fishing
  • Kayaking
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Pedal boat

Family friendly

  • 5 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ceylon Tea Trails Hotel Hatton
Ceylon Tea Trails Hotel
Ceylon Tea Trails Hatton
Ceylon Tea Trails
Ceylon Tea Trails Sri Lanka/Hatton
Ceylon Tea Trails Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive
Resort Ceylon Tea Trails - All Inclusive Ambagamuwa
Ambagamuwa Ceylon Tea Trails - All Inclusive Resort
Ceylon Tea Trails - All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive Resort
Resort Ceylon Tea Trails - All Inclusive
Ceylon Tea Trails
Ceylon Tea Trails Inclusive

Frequently asked questions

Does Ceylon Tea Trails - Relais and Chateaux - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Ceylon Tea Trails - Relais and Chateaux - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Ceylon Tea Trails - Relais and Chateaux - All Inclusive?

Yes, the property is all-inclusive.

Where is Ceylon Tea Trails - Relais and Chateaux - All Inclusive located?

Situated in the mountains, this all-inclusive hotel is in the same region as Sri Pada, Horton Plains National Park, and Ramboda Falls. Regional attractions also include Royal Botanical Garden.

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Reviews

Ceylon Tea Trails - Relais and Chateaux - All Inclusive Reviews

9.8

Exceptional

9.8

Cleanliness

10

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

10/10 Excellent

AL Nashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to relax here. Staff are all very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Amazing place!

We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Inagaki

Liked: Cleanliness, amenities, property conditions & facilities
During our stay, we were blessed with wonderfully skilled staff and excellent facilities, allowing us to fully enjoy the rich natural beauty of the tea fields in the hill country, relax over exquisite cuisine, and experience the finest hospitality. We also found the tea tour extremely meaningful, as it gave us the opportunity to learn about the history of Ceylon tea. We are deeply grateful for the valuable experiences you provided us with. Lastly, they kindly arranged a seaplane transfer between the sister hotels at our request, and everything went very smoothly, making the journey extremely comfortable and convenient. This mode of transport can be highly recommended for guests who are short on time. Our stay was truly beyond words and became one of the best experiences of our lives.
Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for two nights, driven by 1. fantastic views and locations surrounded by the nature, 2. all the great hospitality by the staff and 3. all the great activities!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Morvarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place slightly but overall amazing , stunning views and Super star staff , special thanks to Janaka ,he made it so homely and special for us . Would love to come back
Stayed 3 nights in Jan 2024

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Norwood Bungalow. Our room was spacious and comfortable. The bathroom was quite large and full of amenities. The meals were delicious. There were a variety of choices. The staff here were lovely and helpful. They made our stay welcoming. The tea trails around the bungalow offered amazing view of the tea estate. They were easy walks and worthwhile. If you are looking for a relaxing place to stay in Sri Lanka, we recommend staying here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property, food and service. It is worth traveling long distance just to be at the property.
Stayed 3 nights in Jun 2024

6/10 Okay

Choon Li

Liked: Staff & service
The journey from the airport to the resort was long and extremely bumpy, which made it quite unpleasant. While the resort is located near the tea plantation, there wasn’t a meaningful walk-through to experience tea picking or interaction with the tea pickers. The resort itself was acceptable, though I experienced some unusual issues in my room on two occasions. On the first night of my check in, my luggage could not be unlocked until the next morning. There’s also another particular evening whereby each time I yawned, all the lights would unexpectedly switched off. It was strange and inconvenient. On a positive note, the dining options were relatively good and enjoyable. The serving staff were very hospitable and pleasant as well. Overall, the stay was average and did not fully live up to expectations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place ive ever stayed

Heaven. Perfect. Just amazing. Dont have many further words other than to dream of coming back asap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on Earth

Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very unique and special stay...

A fantastic place to stay - I could not have asked for more... love it!
Stayed 3 nights in Nov 2019

10/10 Excellent

shenxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

an enjoyable and memorable experience

The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.
Stayed 2 nights in Oct 2017

8/10 Good

Dorothy Wong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very exclusive. nice settings in the mountain

There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff. Food is superb. The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request. We ended up leaving by helicopter to avoid 6 hours of bumpy drive....

10/10 Excellent

HEEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Emily

Stayed 3 nights in Sep 2025

10/10 Excellent

Eerang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Abrar

Stayed 2 nights in Aug 2024

10/10 Excellent

Clare

Stayed 2 nights in Jul 2024

10/10 Excellent

amit

Stayed 3 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2023