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The Oaklands Hotel

Property class: 3

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Photo gallery for The Oaklands Hotel

An outdoor dining area with yellow umbrellas, wooden tables, and chairs. - The Oaklands Hotel (Norwich)
A person serving a pizza at a counter with a window view. - The Oaklands Hotel (Norwich)
A modern living room with a grey sofa, wooden coffee table, and a small desk with a chair. A kitchen area is visible in the background with a wooden cabinet and a mirror. - The Oaklands Hotel (Norwich)
A hotel room with a bed, a chair, a nightstand, a lamp, and a mirror. - The Oaklands Hotel (Norwich)
A bar area with wooden counter, bar stools, and a variety of bottles and glasses. - The Oaklands Hotel (Norwich)
At The Oaklands Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Oak Bar, offers lunch, dinner, and garden views. Free in-room WiFi and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic Double Room, 1 Double Bed

A neatly made bed with white linens and a grey headboard, flanked by two bedside tables with lamps, in a room with textured wallpaper.

Classic Double Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Two single beds with dark headboards and white linens, a wooden nightstand with drawers, a lamp, and a chair in a hotel room.

Classic Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed (Single)

A bedroom with a bed, a bedside table with a lamp, a wall-mounted light, and a window with curtains.

Economy Single Room, 1 Twin Bed (Single)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Classic)

A hotel room with a bed, a chair, a nightstand, a lamp, and a mirror.

Family Room (Classic)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (Classic)

A hotel room with two beds, a patterned wall, a door, and a bedside table with a lamp.

Family Room (Classic)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

A modern living room with a large sofa, a flat-screen TV mounted on the wall, and a sliding glass door leading to an outdoor area.

Superior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

A neatly made bed with a headboard, a bedside table with a lamp, a nightstand, a window with curtains, and a painting on the wall.

Economy Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

A neatly arranged bedroom with a large bed, two bedside tables, and a wardrobe.

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Annex Building

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

DOUBLE CLASSIC TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

About the neighborhood

Located in Norwich, The Oaklands Hotel is in the business district and near the airport. The area's natural beauty can be seen at Norfolk Broads and Lion Wood, while Norwich Puppet Theatre and Royal Norfolk Regimental Museum are cultural highlights. James Stuart Garden and Norwich Arts Centre are also worth visiting. Visit our Norwich travel guide
Map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH

What's nearby

  • A traditional windmill by a calm river, surrounded by grassy fields and a few houses.
    Norfolk Broads
    1 min walk - 0.1 miles
  • An open-air amphitheater with a metal frame and glass walls, surrounded by a grassy field and trees with autumn foliage.
    University of East Anglia
    14 min drive - 5.4 miles
  • Whitlingham Country Park
    3 min walk - 0.2 miles
  • Woodrow Pilling Park
    2 min drive - 0.8 miles
  • Lion Wood
    4 min drive - 1.6 miles

Getting around

  • Norwich Station
    13 min drive
  • Norwich (NWI-Norwich Intl.)
    25 min drive

Restaurants

  • Lollards Pit
    4 min drive
  • The Fat Cat & Canary
    2 min drive
  • Hartlands Chip Shop
    3 min drive
  • Coach and Horses
    4 min drive
  • The Jubilee
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Oak Bar

Things to do

  • Bicycle storage

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is The Oaklands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Oaklands Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at The Oaklands Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Where is The Oaklands Hotel located?

Situated near the airport, this hotel is within 2 mi (3 km) of Norfolk Broads, Lion Wood, and Carrow Road Stadium. The Great Hospital and St Helen's Church are also within 3 mi (5 km).

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Reviews

The Oaklands Hotel Reviews

7.8

Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 207 out of 678 reviews
Rating 8 - Good. 259 out of 678 reviews
Rating 6 - Okay. 122 out of 678 reviews
Rating 4 - Poor. 55 out of 678 reviews
Rating 2 - Terrible. 35 out of 678 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was spacious and quiet. It is a little out of town but the town is easily accessible
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and all staff are friendly, rooms great and food very good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed here for a couple of nights but found it to be a nice hotel in quiet and pleasant surroundings. Friendly, courteous staff, clean and comfortable rooms, as well as delicious breakfast. Well recommended!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is easy Food is very good and friendly helpful staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay Clean comfortable beautiful and warm treating
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff friendly and good room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, friendly staff, beautiful hotel and of course great location. We clearly going to stay there next time
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Booked dinner at this hotel because they said they had multiple menu items for allergy issues! Turned out they hadnt. Really well dealt with on the night by two excellent members of staff. Rooms were better in the hotel - our 'suite' was a little tired. Breakfast and lady who served it was fantastic. An Ipswich win made the stay more enjoyable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, excellent food, good accommodation
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and the whole place had a very relaxing atmosphere even though it was very busy.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Food and staff are fantastic
Verified review

10/10 Excellent

Excellent stay

Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,staff were very friendly fabulous breakfast would definitely stay again ☺️
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay. The whole staff (every role ) were amazing. They all worked so hard over Christmas. We didnt want to leave. Will definitely be going back. Loved it.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff they could not do enough to make our stay very pleasant.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and good value rooms
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very friendly, room was lovely and clean. Breakfast was excellent.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I have stayed here a few times because of the staff and location .The breakfast menu is on the the best i have found anywhere .
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very professional
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff were really friendly and the food was truly amazing. Keep up the good work
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Helpful staff and comfortable bed. Not a bad distance from Norwich City if you fancy a walk in. Breakfast was OK but could be better. We had a wedding on the day we stayed that we were not informed of, however, music was off by 12.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Plus Oaklands Hotel great breakfast, friendly staff and walking distance to Norwich ,lots of pubs and restaurants in easy walking distance and its on a bus route if you don t fancy walking .
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay thank you. Staff were spot on.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Tired rooms, and restaurant service very slow Very clean and reception staff and chambermaids were excellent
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet place

Comfortable bed
Stayed 1 night in Feb 2024