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The Maids Head Hotel

4.0 star property
Historic hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Maids Head Hotel

Courtyard
Dining
Exterior
Exterior
Junior Suite | Premium bedding, individually decorated, individually furnished, desk
The Maids Head Hotel in Norwich offers the WinePress at Wensum restaurant on-site. Families love the kids' meals, and everyone enjoys in-room WiFi. Its prime location near Norwich Cathedral is perfect, with bike rentals available to explore Elm Hill and Tombland areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles
  • Carrow Road Stadium - 17 min walk - 0.9 miles
  • University of East Anglia - 7 min drive - 2.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪The Merchant's House - ‬2 min walk

About this property

The Maids Head Hotel

Upscale historic hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and a banquet hall
  • 6 meeting rooms, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, recycling, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Maids Head Hotel?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this historic hotel is steps from Elm Hill, Tombland, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

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Reviews

The Maids Head Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 688 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 46 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

Reviews

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service
I throughly enjoyed my stay a the Maids Head Hotel and would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel, every room unique but gorgeous. Friendly staff, perfect location for historical Norwich, great shopping minutes away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, easy to walk into the city or to the station. There are some great dining options around the hotel. We stayed in the Surlingham suite which was gorgeous. The view in the morning of the cathedral was fantastic. The staff could not have been more helpful, everything we asked for they accommodated. We'd definitely stay again!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to attend a Family function in the area. We were delighted with our choice and thoroughly enjoyed our stay. Highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, nice friendly staff,
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff were friendly and helpful. Very close to town and amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alwine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it certainly didn’t disappoint. We had a lovely room and everything was perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Liked: Amenities
Stayed here for wedding, on arrival we was surprised with complimentary upgrade wasn’t expecting this at all made the stay even more amazing. Everything was perfect would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay to visit historic Norwich
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, and wonderful thoughtful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay at this lovely hotel which is adjacent to Norwich Cathedral. Great breakfast, pricey evening meals mitigated by two restaurants less than 3 minutes walk away. Lots of stairs to contend with, visitors should be warned.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Amenities
There is a lot of history regarding this centrally located hotel in Norwich.
Stayed 1 night in May 2025

10/10 Excellent

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm, very comfortable

I booked this because I thought it was the best hotel in Norwich - I wasn't disappointed. Old world charm, plus a free tour in a Rolls-Royce.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The heating system was odd we set it at 21c but came back to near 30c. We went in my BEV . Before going I read the website which doesn't mention on site charging but in reality they have it so I could have saved some money not charging up before arriving. They charge £5 per night to charge at I guess a low kW rate..
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort

Very well positioned hotel.

Very well positioned hotel right near the cathedral with a good restaurant and traditional bar onsite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay, excellent room and service, good breakfast.
Stayed 4 nights in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
There were a lot of stairs to negotiate in the building, but because of the age of the building, understandable.
Stayed 2 nights in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
very central location and free bike hire!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

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