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The Maids Head Hotel

4.0 star property
Travelers find the perfect blend of comfort and exploration at this Norwich hotel, with kids' meals at the on-site restaurant and easy access to historic Elm Hill

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Dining - The Maids Head Hotel (Norwich)
Combined shower/tub, free toiletries, hair dryer, towels - The Maids Head Hotel (Norwich)
Junior Suite | Premium bedding, individually decorated, individually furnished, desk - The Maids Head Hotel (Norwich)
Property entrance - The Maids Head Hotel (Norwich)
Courtyard - The Maids Head Hotel (Norwich)
The Maids Head Hotel in Norwich offers the WinePress at Wensum restaurant on-site. Families love the kids' meals, and everyone enjoys in-room WiFi. Its prime location near Norwich Cathedral is perfect, with bike rentals available to explore Elm Hill and Tombland areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Double Room

  • Sleeps 2
  • Free WiFi

Executive Dog Room

  • Sleeps 2
  • Free WiFi

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Norwich City Center, a neighborhood in Norwich, The Maids Head Hotel is near the airport and near a train station. Norwich Castle and Norwich Theatre Royal are cultural highlights, and some of the area's notable landmarks include Tombland and Elm Hill. Check out an event or a game at Carrow Road Stadium, and consider making time for The Forum, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Norwich travel guide
Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norfolk Broads black and white windmill landscape
    Norfolk Broads
    1 min walk - 0.1 miles
  • Norwich Cathedral
    Norwich Cathedral
    1 min walk - 0.1 miles
  • Norwich Castle
    Norwich Castle
    6 min walk - 0.3 miles
  • Market Place
    7 min walk - 0.4 miles
  • Norwich Theatre Royal
    10 min walk - 0.6 miles

Getting around

  • Norwich Station
    11 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Restaurants

  • The Ribs of Beef
    2 min walk
  • The Courtyard Café
    2 min walk
  • Louis Marchesi
    1 min walk
  • Wrights
    4 min walk
  • Giggling Squid - Norwich
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this historic hotel is steps from Tombland, Elm Hill, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Maids Head Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, lovely staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the charming heart of the city. The suite was lovely, the breakfast amazing, and the whole vibe in general was just spot on. Highly recommended!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great! Staff were very helpful whenever I asked for anything. The hotel was in a great location, easy to walk to the City Centre, and historic areas of Norwich. Also enjoyed a drink in the Maids Head Bar, which was a cute little place. We enjoyed our stay - thank you!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel. Recommend.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Room was good, all the staff were very friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & comfortable, staff were great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, pleasant quiet vibe, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, staff very helpful and clean and spacious room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was nice and warm and clean, and very quiet in the evening as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and very clean with all staff friendly and welcoming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Summar

Great and comfortable stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were very clean . All the staff were polite and friendly. Didn't have breakfast or use bar. Large carpark and close to everything. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Room spotless, great location would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Amazing staff, spotless and extremely comfortable rooms.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alexander

Great stay, comfortable and clean, friendly polite staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely Christmassy vibes in the hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great hotel for the price. Lovely facilities and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities
Room was smallish but vey well planned: worked well. Charming, helpful staff. Excellent breakfast. And, of course, perfect location for exploring Old Norwich.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, helpful staff, excellent room heating on a very cold january night.
Stayed 1 night in Jan 2026