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Station Hotel

Property class: 2.5

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Photo gallery for Station Hotel

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets - Station Hotel (Norwich)
Bathroom shower - Station Hotel (Norwich)
Lobby - Station Hotel (Norwich)
Hallway - Station Hotel (Norwich)
Front of property - Station Hotel (Norwich)
Located along the Norfolk Broads, the Station Hotel offers a tranquil setting for visitors. Guests enjoy in-room WiFi and peaceful surroundings. The multilingual staff creates a welcoming atmosphere that keeps travelers returning.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Located in Thorpe Hamlet, a neighborhood in Norwich, Station Hotel is in a shopping district and on a river. James Stuart Garden and The Plantation Garden are local attractions and those in the mood for shopping can visit Elm Hill and Magdalen Street. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road Stadium or UEA Sportspark. Visit our Norwich travel guide
Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ

What's nearby

  • Norfolk Broads black and white windmill landscape
    Norfolk Broads
    1 min walk - 0.1 miles
  • Norwich Cathedral
    Norwich Cathedral
    10 min walk - 0.6 miles
  • Norwich Castle
    Norwich Castle
    12 min walk - 0.7 miles
  • Carrow Road Stadium
    10 min walk - 0.6 miles
  • Norwich Theatre Royal
    16 min walk - 0.9 miles

Getting around

  • Norwich Station
    2 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Restaurants

  • Starbucks
    7 min walk
  • The Jubilee
    5 min walk
  • Coach and Horses
    5 min walk
  • The Queen of the Iceni (Wetherspoon)
    5 min walk
  • Subway
    2 min walk

About this property

Station Hotel

Hotel near Norfolk Broads
Located close to University of East Anglia, Station Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Multilingual staff and smoke-free premises
Room features
All guestrooms at Station Hotel have comforts such as free WiFi and desk chairs.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and toilet paper
  • 28-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 334 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is Station Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Station Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Station Hotel?

Check-out is at 10:30 AM.

Where is Station Hotel located?

Located in Thorpe Hamlet, this hotel is steps from Norfolk Broads and James Stuart Garden. Norwich Riverside Walk and Dragon Hall are also within 10 minutes. Norwich Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Station Hotel Reviews

5.0

5.4

Cleanliness

4.4

Amenities

4.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 106 reviews
Rating 8 - Good. 20 out of 106 reviews
Rating 6 - Okay. 16 out of 106 reviews
Rating 4 - Poor. 24 out of 106 reviews
Rating 2 - Terrible. 37 out of 106 reviews

Reviews

Verified

8/10 Good

Dalasteen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the money and very convenient location.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely,staff really friendly on check in, card machine wasn’t working so had to pay cash( no problem) everything clean and well looked after.
Stayed 1 night in May 2024
Verified

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Charlotte

Liked: Cleanliness
Disliked: Staff & service
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Roscina

Disliked: Staff & service, room comfort

DO NOT STAY HERE

States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it A big miss there are better places at a better price
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Poor communication

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was good and was quiet at night with the only disruption being that of the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Not great but slept okay.

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was okay, the images on the website are misleading as to the quality or the room ad there were a lot of cracks in the walls. The room was quiet at night with the only disruption being that oc the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a hotel, not a guest house or B&B, just a rundown place with rooms to let... Potential customers of this hotel should consider carefully whether or not to reside at this rundown, unclean and unwelcoming accommodation despite its good location close to the station and the city centre. On approach to the front door of the ‘hotel’ it was apparent that I had made an awful choice of a place to stay for the night given the broken tiles, dirty windows and the locked entrance door. When the lady finally answered the door, it then took her ages to locate my booking and finally check me in. The corridors leading to the room had stained carpets and an awful smell. The double room was dreadful, the bed was pushed into the corner, had no bedside cabinet, the bed was dressed with old, worn out linen with thin duvet and flat pillows, however, it was the ancient, clapped out mattress meant that sleep was difficult and uncomfortable. There was Wi-Fi yet it was useless, the TV though new was missing most of the free channels. The window had no view as it had obscured glass. As for the en-suite bathroom this was so unclean I felt very uncomfortable using it, there were layers of scum and mould throughout together with cracked tiles everywhere. Noise was a constant issue, mainly from the loud plumbing and other guests in the rooms above. This ‘hotel’ offered no food or drink offering, not even breakfast. So, how the proprietors can call this a hotel is beyond me.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A simple place to stay

Simple comfortable location to stay at.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Ged

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Tv was broken, screen all cracked, no phone chargers, not enough toilet paper, small lamp broken, stuffed in a drawer. Pillows passed under a steam roller. Ad stated resturant, but zero food available at anytime. Not enough parking available. Other hotels in street, allow longterm parking with large ticket hotel gives you to stick in car. Hotel says we do not do. Yeah they do not do, but the rest do. I stayed at this hotel because i was going to arrive late. But great i can get meal. So i booked on false info. Booked for two nights, room not cleaned for second night, so toilet paper not replenished. Will never ever stay in such a such a hotel ever again. No staff at check out to demand a big discount
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friendly stuff, good Wi-Fi!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Edvaldo

Yes.
Stayed 1 night in Jan 2026
Verified

8/10 Good

MR STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
value for money close to the station and football ground
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ibukunoluwa

Disliked: Cleanliness, staff & service, amenities
Room neglected .. no staff onsite
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Fobi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

Dont bother staying here, disgusting
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Maureen

Disliked: Staff & service, amenities, property conditions & facilities
Window not closing, ankle breaking under carpet, unusable kettle, no shower curtain, active bed bug. reception in hiding. Booked two nights, but left before 8am after first night.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Benjamin

Disliked: Amenities
No a superior double room at all , there was mould and water marks in the walls , only one cup , small bed , shower was like a closet , window was locked shut without the key available , the sink constantly dripped
Stayed 1 night in Oct 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Andrew

Ok

Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.
Stayed 1 night in Jul 2025