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St Giles House Hotel

3.5 star property
Hotel with a full-service spa, 6-minute walk to Norfolk Broads

Choose dates to view prices

Photo gallery for St Giles House Hotel

Interior
Indoor wedding
Bar (on property)
Exterior
Bar (on property)
St Giles House Hotel in Norwich City Center welcomes visitors with a spacious terrace and modern bar. Guests can book hot stone massages or body scrubs at the spa, and enjoy cooked-to-order breakfast. Helpful staff and free in-room WiFi enhance the experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Junior Suite (not dog friendly)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
Premium bedding
Separate bedroom
Portable fan
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Free rollaway/extra beds
Smart TV
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Superior Double Room (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 7 min walk - 0.4 miles
  • Norwich Cathedral - 13 min walk - 0.7 miles
  • Carrow Road Stadium - 3 min drive - 1.3 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Alchemista - ‬4 min walk
  • ‪Micawbers Tavern - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪Strangers Coffee House - ‬4 min walk
  • ‪Coach and Horses - ‬2 min walk

About this property

St Giles House Hotel

Hotel near Norfolk Broads
At St Giles House Hotel, you can look forward to a terrace, a bar, and conference space. Treat yourself to a detox wrap, a body treatment, or reflexology at the onsite spa. The on-site restaurant, SGH Brasserie, offers breakfast, brunch, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an elevator
  • Wedding services, luggage storage, and coffee/tea in the lobby
  • 3 meeting rooms, massage treatment rooms, and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers and hair dryers
  • 50-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Is St Giles House Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at St Giles House Hotel?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at St Giles House Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.00 (subject to availability).

Where is St Giles House Hotel located?

Located in Norwich City Center, this spa hotel is within a 10-minute walk of St Giles Church and Norfolk Broads. Binham Priory and Norwich Guildhall are also within 5 minutes. Norwich Station is 17 minutes by foot.

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Reviews

St Giles House Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 143 out of 313 reviews
Rating 8 - Good. 103 out of 313 reviews
Rating 6 - Okay. 45 out of 313 reviews
Rating 4 - Poor. 18 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Stayed 2 nights in May 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, room comfort
Great breakfast
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t eat breakfast
Stayed 1 night in Oct 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property with lots of character. Good breakfast in the area downstairs. we enjoyed our stay. Only issue was the parking lot is quite hard to find.
Stayed 1 night in Jul 2025

10/10 Excellent

John

.
Stayed 1 night in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich night out

Lovely room, was ready early and the team at the hotel were very welcoming!
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.
Stayed 1 night in Jul 2025

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in central Norwich!
Stayed 1 night in Feb 2024

2/10 Terrible

samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent
Stayed 1 night in Sep 2022

8/10 Good

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky hotel

This is a quirky hotel in the middle of Norwich- the location is great.
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Older hotel with lots of character. Quaint and cozy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely period hotel

Very beautiful unusual building, ask to see the ballroom, our room was very lovely, warm and comfortable bed. All the staff were extremely helpful, friendly and efficient happy to give recommendations for restaurants etc.
Stayed 2 nights in Dec 2023

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, central to the town. We were seeing a comedian at the Playhouse and it was only a 10 minute walk away. Bed was comfortable and good sized shower. Breakfast was delicious.
Stayed 1 night in Sep 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Sep 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, room comfort

4 day visit

The hotel is nice in that it is an older hotel which adds to the feel of being in England. Staff really friendly. Downside was that bar closes early, no dinner or room service, elevator on 4th floor didnt work going down which was a bit of a pain when leaving eith luggage, and the shower had a mind of its own and kept spraying everywhere. Room was clean though and hotel is cute.
Stayed 4 nights in Mar 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room. Bathroom could do with a refresh, . Water stains on ceilings from leaks need to be painted over. Air con good but loud.
Stayed 1 night in Oct 2023

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities, room comfort
Such a shame... lovely building but let down by overall scruffy state and very poor maintenance ... the bathroom was even poorer than the bedroom.
Stayed 1 night in Oct 2023

6/10 Okay

Nancy

Disliked: Staff & service
There is no staff. There was no housekeeping. There was no breakfast at 7:00. When you did see someone, the were pleasant, not overly helpful though
Stayed 2 nights in Sep 2022

4/10 Poor

ROBERT

Disliked: Staff & service, amenities, property conditions & facilities
Very disapointed with this hotel. Looked very promising from outside and the entrance lobby seemed quite upmarket. Our room was awful with a horrid view of grafftied fencing. We were given a very dated and basic, disabled, bathroom. Horrible. The bar is very dated and no atmosphere, although the barmaid was very helpful and pleasant. Got checked out by a young lady with a moustache ! ? Bizare. We were charged for parking !!! We wouldn't use this hotel again.
Stayed 1 night in Sep 2023

2/10 Terrible

tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Clean

I booked a suite but when I went into the bathroom I found that it had not been cleaned, soap still in the soap dish, and overflowing bin. I was going out and was short on time, complained to the manager who quickly offered a complimentary breakfast and free car park. I asked if they would transfer my bags to the new room due to my lack of time. On my return the room was a basic (much cheaper) but to my dismay the bathroom was filthy, floor was disgusting, shower had hair in it and towel rail rusting. The carpet was stained, bed clean fortunately. I complained in the morning and was told that "they were sorry!" I mentioned that this is the worst hotel thst I have stayed in for years and my breakfast/car park was no saving due to the room down grade...again 'they are sorry!" Not acceptable and am going to take this further!
Stayed 1 night in Dec 2024

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