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St Giles House Hotel

3.5 star property
Norwich's urban retreat combines spa indulgence with hearty breakfasts, creating a relaxing city escape where travelers can truly unwind

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Interior - St Giles House Hotel (Norwich)
Food and drink - St Giles House Hotel (Norwich)
Interior - St Giles House Hotel (Norwich)
Exterior - St Giles House Hotel (Norwich)
Bar (on property) - St Giles House Hotel (Norwich)
St Giles House Hotel in Norwich City Center welcomes visitors with a spacious terrace and modern bar. Guests can book hot stone massages or body scrubs at the spa, and enjoy cooked-to-order breakfast. Helpful staff and free in-room WiFi enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Executive Double Room (not dog friendly)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Twin Room (not dog friendly)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Junior Suite (not dog friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | Premium bedding, minibar, individually decorated, individually furnished

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Norwich City Center, a neighborhood in Norwich, is home to St Giles House Hotel. Market Place and Magdalen Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Broads and Lion Wood. The Forum and The Plantation Garden are also worth visiting. Visit our Norwich travel guide
Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich City Hall
    Norwich City Hall
    3 min walk - 0.2 miles
  • Norfolk Broads black and white windmill landscape
    Norfolk Broads
    4 min walk - 0.3 miles
  • Norwich Castle
    Norwich Castle
    9 min walk - 0.5 miles
  • Norwich Theatre Royal
    3 min walk - 0.2 miles
  • Market Place
    6 min walk - 0.4 miles

Getting around

  • Norwich Station
    17 min walk
  • Norwich (NWI-Norwich Intl.)
    15 min drive

Restaurants

  • PizzaExpress
    4 min walk
  • Ten Bells
    3 min walk
  • Alchemista
    4 min walk
  • Grosvenor Fish Bar
    4 min walk
  • The Plough
    4 min walk

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  • Free WiFi
  • Restaurant
  • Breakfast available
9.2 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is St Giles House Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at St Giles House Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.00 (subject to availability).

Where is St Giles House Hotel located?

Located in Norwich City Center, this spa hotel is within a 10-minute walk of St Giles Church and Norfolk Broads. Norwich Guildhall and Norwich City Hall are also within 5 minutes. Norwich Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

St Giles House Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 198 out of 400 reviews
Rating 8 - Good. 125 out of 400 reviews
Rating 6 - Okay. 54 out of 400 reviews
Rating 4 - Poor. 19 out of 400 reviews
Rating 2 - Terrible. 4 out of 400 reviews

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Ideally located in centre of city short walking distances to all places of interest. Excellent parking facilities at reasonable rates
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, hotel with friendly staff, great food, comfortable room, we loved the interior design and how close it was to the centre of Norwich but very quiet at night. It was really nice to relax properly. We stayed one night, next time it will be longer.
Stayed 1 night in May 2026
Verified

10/10 Excellent

jinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was ideal, close to everything,yet on a quiet street. The rooms were big and the bed very comfortable. The breakfast was very good, both hot from a menue and continental. The staff were friendly and helpful. I would recommend this hotel for anyone staying in Norwich.
Stayed 1 night in May 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness
Excellent location for the town and theatre.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay food exceptional, staff went the extra mile nothing was too much trouble will come again x
Stayed 1 night in Apr 2026
Verified

8/10 Good

Trevor

Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak.
Plantation garden, 10 minute walk from hotel
The Lanes
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing this review for my parents as this holiday was there Christmas present so I am just relaying there personal experience. Lovely clean space with friendly staff. Dinner was really nice, howerer the breakfast was a mixed bag, cooked breakfast was pretty terrible but the home made fruit bowls and yogurt was amazing. Nice clean modern room with great showers, but pretty uncomfortable bed from there description. Overall a good stay for 2 nights, would definitely recommend if your staying for a day or two in Norwich.
Stayed 2 nights in May 2026
Verified

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
The location of the hotel is excellent, very close to all of the city's attractions, everything within a 10 minute walk and 5 minutes from the town centre. The taxi from the railway station only took about 10 minutes. The staff were very friendly and helpful, especially in the restaurant and bar area. The breakfast was very nice with a good variety of options. The only negative points were that the room was a bit dark, the shower was prone to leak if the door wasn't shut carefully and the TV was a bit temperamental, switching itself off sometimes, and a fridge would have been nice, none of which spoiled our enjoyment of the hotel. Overall it was a nice hotel, well located with friendly staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Super near Town and Theatre :)
Stayed 1 night in Jan 2026
Verified

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service
Staff very friendly and very welcoming,hotel was clean and warm but very dated The breakfast buffet was limited and the cooked breakfast was tasty, but you had to ask for toast as they didnt offer it also no side plates on the table We like that the Hotel was in a great location.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities
Carpark directions on the website were brilliant, there was plenty of parking space and we were able to get the permit before check in. The hotel is in a great location for town centre. The room we stayed in and some parts of the building looked tired, but were clean. Our room didn't have any towels in, but reception soon sorted that out. The room was very hot. The breakfast was nice and the staff were very kind and went the extra mile to look after our dog.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, amenities
We liked this hotel and enjoyed the atmosphere - a positive mix of a traditional hotel with modern flashes. according to notices in our room there is ongoing refurbishment to guest rooms which makes sense as our room whilst very clean and well equipped could be described a being tired. A great team who were attentive and helpful. We enjoyed the late night bar and good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, helpful and friendly. Breakfast was very good and the bar staff were very good. Our Executive room was a good size, good shower room had all the amenities shown but I wouldn’t describe it as executive. It was clean but decor was basic, no “frills”. Great to be in the city centre with parking. We would use it again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025