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Premier Inn Norwich City Centre - Duke St

Property class: 3

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Photo gallery for Premier Inn Norwich City Centre - Duke St

Unclassified image, 1 of 29, button - Premier Inn Norwich City Centre - Duke St (Norwich)
A compact hotel room with a flat-screen TV, a small kitchenette, a mirror, and a foldable ironing board. - Premier Inn Norwich City Centre - Duke St (Norwich)
A metal rack with multiple hooks holding black items, likely coats or bags, in a room with a wooden door and a textured wall. - Premier Inn Norwich City Centre - Duke St (Norwich)
Unclassified image, 4 of 29, button - Premier Inn Norwich City Centre - Duke St (Norwich)
A Premier Inn hotel with a curved facade, large windows, and a prominent purple sign. - Premier Inn Norwich City Centre - Duke St (Norwich)
Premier Inn Norwich City Centre - Duke St provides a restaurant and more. Guests can connect to free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, chair, and a desk with a lamp.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Bed sheets

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Roll-in Shower

Bed sheets

Standard Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Accessible Bathtub

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Superior Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible Double Lower Bath

  • Sleeps 4

DOUBLE PREMIER

  • Sleeps 4

View all photos for Double

Bed sheets

Double

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Norwich City Center, a neighborhood in Norwich, is home to Premier Inn Norwich City Centre - Duke St. Tombland and Hungate Medieval Art are local landmarks, and some of the area's attractions include Norwich Arts Centre and James Stuart Garden. The Forum and The Plantation Garden are also worth visiting. Visit our Norwich travel guide
Map
Duke Street, Norwich, England, NR3 3AP

What's nearby

  • A large, historic building with a flag on top, situated on a grassy hill.
    Norwich Castle
    6 min walk - 0.4 miles
  • An interior of a cathedral with high vaulted ceilings, rows of wooden pews, and a large organ at the front.
    Norwich Cathedral
    9 min walk - 0.5 miles
  • Inspire Hands-On Science Centre
    1 min walk - 0.1 miles
  • Market Place
    6 min walk - 0.4 miles
  • Norwich Theatre Royal
    7 min walk - 0.4 miles

Getting around

  • Norwich Station
    18 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Restaurants

  • Cosmo
    8 min walk
  • Wrights
    8 min walk
  • Louis Marchesi
    7 min walk
  • The Rumsey Wells
    4 min walk
  • Belgian Monk
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee: GBP 11.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.99 per person
  • Nearby parking fee: GBP 2.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Premier Inn Norwich City Centre - Duke St pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Premier Inn Norwich City Centre - Duke St?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Norwich City Centre - Duke St?

Check-out is at 12:00 PM.

Where is Premier Inn Norwich City Centre - Duke St located?

Located in Norwich City Center, this hotel is steps from Norfolk Broads, Norwich Playhouse, and Inspire Hands-On Science Centre. Magdalen Street and Maddermarket Theatre are also within 5 minutes. Norwich Station is 18 minutes by foot.

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Reviews

Premier Inn Norwich City Centre - Duke St Reviews

8.0

Very Good

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

Reviews

Verified review

8/10 Good

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, breakfast was great, wifi and entertainment worked well. Very central as well so was able to get anywhere in Norwich, super convenient!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a very comfortable night in Norwich at the Premier Inn on Duke Street. It is ideally located for eating out, historic attractions, and shopping. The room was pleasant and clean, and the bed helped us sleep around 9 hours! Staff were helpful too. Would stay there again when visiting the city.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I visit family. It’s in walking distance to many shopping and eating places and is a very artistic area. The staff here is always very friendly and accommodating.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best Hotel you could choose

Great place to stay and will be my first choice in any city in the world I find Premier in in it. The staff are well trained and very polite and helpful.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

May-kui

Liked: Staff & service, amenities, property conditions & facilities
The room was brutally hot during our stay, which didn't make for restful sleep. However, the staff were brilliant and provided us with brand new fans, and bottles of cold water which helped the kids get to sleep. The room itself is in need of a deep clean. We had a family room - the beds were really comfortable with clean bedding and towels. All of the staff we met were very friendly, helpful and accommodated my requests, which really improved our overall experience here. Please install ac in the standard rooms because the location is so convenient but the lack of air con would put me off staying here again during summer months. Thank you to Susanna for being awesome today!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities
The staff are friendly and it is conveniently located. My room was clean however the overall decor is a little run down. The breakfast was ok not the best, but happy there was a restaurant.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities
customer service is helpful to provide interaction for our inquiry
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very worn in all areas - carpet dirty and coming up. Hallways are dark and dingy. The room was dirty with mold in the bathroom. No AC and the window only opened 1 inch so the room was incredibly hot despite 2 fans. The location is great but I would never stay here again. I left early to go to the Holiday Inn.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Ligger lige ved centrum. Lidt kedelig morgenmad. Meget varme dyner. Meget hjælpsomt personale
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

G

Liked: Staff & service
Disliked: Property conditions & facilities

OK

The room was OK, but the hotel is not special. It is correct.
Verified review

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the wedding location we were attending?

Staff were friendly and excellent and location is what we expected and room and comfort was very good. The only thing we were not too happy was the free drink with the meal which was house wine as we had RED and WHITE which were not very good as we did express that to the staff there? Also There were no BRANDY in the evening on Saturday around 9pm?
Verified review

10/10 Excellent

sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff at this hotel are a huge credit to Premier Inn. I have visited a couple of times and they have always gone the extra mile. In addition, the rooms are spacious , clean and very comfortable.
Verified review

6/10 Okay

Pat and Len

Liked: Staff & service
Disliked: Property conditions & facilities

Close to city center, cafes, historical sites

It was warm weather, and not all the rooms had working air conditioning. We were moved to one with a working unit and were comfortable. The hotel was quiet and within walking distance of what we wanted to see.
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Broken Air con!

Room unbearably hot as the air con was broken, as a result no sleep. The staff knew about it and said it has been broken since January! So much for the 'garanteed good nights sleep or your money back'..............all i was told was we dont advetise it as a air conditioned hotel!!! Dreadful
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Good central location, room was in good condition, staff were friendly and welcoming, would stay again!
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel. Good central location.

Ideal for shops, pubs, etc. A warm evening but an oscillating fan was provided.
Verified review

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

fantastic long weekend break and expedia did it cheaper than premier inn could
Verified review

8/10 Good

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for City Centre

Good hotel. Difficult to park nearby except in multistory. Multistory paid for by Premier Inn.
Verified review

8/10 Good

Wunjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient City Centre Hotel

Stayed overnight for a football match. Got a good night's sleep despite city centre location and it being a weekend.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, close to shops

A must when visiting Norwich, so close to town centre. Accommodation great, bar & restaurant idea for relaxing after a busy day shopping.
Verified review

6/10 Okay

Pauline

Disliked: Property conditions & facilities, room comfort

Rather noisy hotel close to city centre

Our room overlooked a very busy road and as the room did not seem to have double glazing, it was very noisy.
Verified review

6/10 Okay

dion

Liked: Cleanliness, room comfort

Standard hotel in Norwich.

Centrally placed Premier Inn, close to town but no parking on site. Good breakfast and service as you would expect.
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and location. Comfortable and friendly.

This hotel is deceptively close to the city centre. On arrival, it looks a bit out of the way, but less than 5 minutes walk takes you to the main shopping areas, the theatre, restaurants, etc. It is comfortable, clean and friendly. When in Norwich on business I invariably stay here as it is good value and very convenient to walk to a variety of restaurants in the evening. (The Last Wine Bar is a favourite.) Parking is also free, albeit a short walk up the road in the multi-storey car park.
Verified review

8/10 Good

Jacco

Stayed 1 night in May 2026
Verified review

8/10 Good

Espen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2026