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Mercure Norwich Hotel

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Norwich Hotel

Property entrance
Meeting facility
Exterior
Meeting facility
Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Located in Norwich's business district, Mercure Norwich Hotel welcomes guests with an on-site brasserie serving international cuisine all day. Enjoy terrace views, relax at the bar with WiFi, and experience the well-maintained property praised by previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • Norwich Cathedral - 5 min drive - 2.3 miles
  • Market Place - 5 min drive - 2.3 miles
  • University of East Anglia - 5 min drive - 2.4 miles
  • Norwich Castle - 6 min drive - 2.5 miles
  • Carrow Road Stadium - 7 min drive - 3.4 miles

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Greggs - ‬4 min drive

About this property

Mercure Norwich Hotel

Upscale eco-certified hotel near Norfolk Broads
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and a reception hall
  • Meeting rooms, smoke-free premises, and a banquet hall
  • Guest reviews give good marks for the overall condition
Room features
All 107 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Norwich Hotel?

Self parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Check-out is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this eco-certified hotel is within 1 mi (2 km) of Sweetbriar Marshes, Hellesdon Hospital, and Anderson's Meadow. Catton Park and Wensum Park are also within 2 mi (3 km).

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Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

7.6

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 143 out of 584 reviews
Rating 8 - Good. 206 out of 584 reviews
Rating 6 - Okay. 145 out of 584 reviews
Rating 4 - Poor. 62 out of 584 reviews
Rating 2 - Terrible. 28 out of 584 reviews

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
nice greeting on arrival and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast freindly check in
Stayed 1 night in Aug 2025

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the one night. The hotel is just as one would expect it to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff
Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Stayed 1 night in May 2025

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here will return food was very good and bed very comfy
Stayed 1 night in Jul 2024

8/10 Good

Shahid

Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Oct 2023

10/10 Excellent

Dylan

Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Liked: Staff & service
Perfectly reasonable for a one or two night stay.
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was as expected we had a good visit and meal
Stayed 1 night in Sep 2022

8/10 Good

Keshar

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet and bathroom extractor fan wasn’t working apart from that all good thanks
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Stayed 2 nights in Jan 2025

8/10 Good

Grahame

Liked: Cleanliness, staff & service, room comfort
Room ok breakfast very good.
Stayed 1 night in Aug 2022

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
I will use again when I go back to norwich
Stayed 2 nights in Dec 2024

6/10 Okay

Sarah

Liked: Room comfort
Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Stayed 1 night in Jul 2024

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