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Holiday Inn Norwich by IHG

4.0 star property
Hotel with a full-service spa, near Norwich Theatre Royal

Choose dates to view prices

Holiday Inn Norwich, an IHG Hotel, is a perfect base for exploring the city. Guests can relax in the garden, book spa treatments, or dine at Junction Restaurant. The hotel offers free WiFi, an indoor pool, and staff dedicated to making your stay comfortable.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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8.0 out of 10, Very Good, 761 reviews
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About the neighborhood

Map
Ipswich Road, Norwich, England, NR4 6EP

What's nearby

  • Norwich Theatre Royal - 5 min drive - 2.0 miles
  • Carrow Road Stadium - 5 min drive - 2.2 miles
  • Norwich Castle - 5 min drive - 2.2 miles
  • University of East Anglia - 6 min drive - 2.5 miles
  • Norwich Cathedral - 7 min drive - 2.6 miles

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Greggs - ‬13 min walk
  • ‪The Beehive - ‬3 min drive
  • ‪Trafford Arms - ‬4 min drive
  • ‪Hop Rocket - ‬4 min drive

About this property

Holiday Inn Norwich by IHG

Upscale hotel near University of East Anglia
Located close to Norwich Theatre Royal and The Forum, Holiday Inn Norwich by IHG provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a body treatment, or a facial at the onsite spa. The on-site restaurant, Junction Restaurant, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), a banquet hall, and ATM/banking services
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms feature comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and hair dryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Frequently asked questions

Does Holiday Inn Norwich by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Holiday Inn Norwich by IHG pet-friendly?

Yes, Holiday Inn Norwich by IHG allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Norwich by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Norwich by IHG?

Check-out is at noon.

Where is Holiday Inn Norwich by IHG located?

Located in the heart of Norwich, this spa hotel is within 3 mi (5 km) of University of East Anglia, Norwich Theatre Royal, and The Forum. Carrow Road Stadium and Norwich Castle are also within 3 mi (5 km).

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Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 360 out of 872 reviews
Rating 8 - Good. 357 out of 872 reviews
Rating 6 - Okay. 104 out of 872 reviews
Rating 4 - Poor. 31 out of 872 reviews
Rating 2 - Terrible. 20 out of 872 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Liked: Cleanliness, staff & service, room comfort
Dated but otherwise good hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with the stay all was very good
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast (huge choice). Good shower. A/C in room very good. Plenty of free parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave! Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.
Stayed 2 nights in May 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had clearly not been hoovered before our stay and had to ask for 2 days before they hoovered it. Shower did not drain well so could only have short showers to prevent flooding the bathroom - again reported it for 2 days before slight improvement. Receptionist on arrival said all the right things but tone was off and unwelcoming. The rest of the staff were very nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk - enjoyed the gym with its diverse range of equipment for cardio and strength - the breakfast was a generous option
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast quality. All good.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service
Only item I did not like were no pathways around hotel
Stayed 3 nights in May 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, convenient location, fair rate
Stayed 1 night in May 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Room was clean and tidy on arrival. Staff friendly. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was away from main town , and was clean and tidy. Very good local bus service to Norwich
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel staff are very friendly. Room was fine but pool and jacuzzi was closed which was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2022

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service overall. Very nice room and breakfast was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Freindly staff and environment
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close by to Norwich. Very good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel

Nice hotel pleasant staff. Spacious and clean room altough bathroom was a little on the small side. Decent choice of food in the restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. Clean and tidy, bathroom immaculate and bed very comfortable. Gym was clean and had everything required. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - really good location

Loads of free car parking, friendly and helpful reception staff. Room was exceptionally clean and in great condition and as always at Holiday Inns the beds are really comfortable, nice bedding and pillows. Premium room had it's own Lilly coffee maker and free snacks/drinks in the fridge which was a nice touch. Good quality products to use in the bathroom which was also immaculately clean. All round really happy with my stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Lovely pool sauna and steam room. Range of breakfast items was brilliant. Ate twice in the hotel for evening meals and good value and tasted good.
Stayed 2 nights in Nov 2023

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