Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a restaurant, steps from Carrow Road Stadium

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Daily buffet breakfast (GBP 16.95 per person)
Exterior
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Just a short walk from Carrow Road, Holiday Inn Norwich City offers a comfortable stay with a gym, WiFi, and dry cleaning. Enjoy breakfast at the on-site restaurant and relax with evening drinks at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
2 bars/lounges, sports bar

Dunston Hall Hotel, Spa and Golf Resort

Norwich
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.2 out of 10, Very Good, 1,007 reviews
Dunston Hall Hotel, Spa and Golf Resort

About the neighborhood

Map
Carrow Road, Norwich, England, NR1 1HU

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.0 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles
  • University of East Anglia - 8 min drive - 2.8 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Rose - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

Upscale hotel near Carrow Road Stadium
Located close to Norwich Riverside Walk and Norwich Castle, Holiday Inn Norwich City by IHG provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and 1 meeting room
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Luggage storage, multilingual staff, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Reception

Holiday Inn Express Norwich by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 759 reviews
Holiday Inn Express Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is Holiday Inn Norwich City by IHG pet-friendly?

Yes, Holiday Inn Norwich City by IHG allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Norwich City by IHG?

Self parking is available for GBP 7.95 per night.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Norwich City by IHG?

Check-out is at noon.

Where is Holiday Inn Norwich City by IHG located?

Located in the heart of Norwich, this hotel is within a 5-minute walk of Carrow Road Stadium and Norfolk Broads. Norwich Riverside Walk and Norwich Cathedral are also within 1 mi (2 km). Norwich Station is 9 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds with good choice of pillows. Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room and Good Location

Spacious room. Good location.
Stayed 2 nights in May 2025

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for a quick visit to Norwich and nearby Wroxham. Chose a room with a pitch view as travelling with a big football fan. View was great but a shame the outside of the window was so dirty as it spoiled it slightly. Rest of the room was fairly standard, some black mould in the bathroom that needs attention. Location was fine, approx a 20min walk to Norwich Cathedral. Parking was an additional charge but no problem finding a space (might be harder on match days).
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and relaxing stay. Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Great central location, restaurant is good too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
One night in the hotel, convenient for the city center but also very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
First class full length bath with good handgrip and large swing away shower screen. Bedroom large with good beds and very well cleaned. Breakfast extensive choice. No complaints
Stayed 1 night in Jun 2025

2/10 Terrible

Tasha

Disliked: Amenities
Room was cancelled 3 days before travel with no reason given. Very poor service.
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice decor and comfortable bar

I am increasingly impressed by Holiday Inn. Nice decor and comfortble bar. Good sized, well equipped room and excellent reception and check out process. Monica and Tetsyna were both welcoming and helpful. The hotel has good parking , walking distance fromt the station and restaurants - and next door to the football ground.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Very good hotel with an excellent breakfast and friendly staff. I would have liked more choice on the room service menu, but very good despite this.
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and well looked after. staff were extremely helpful and polite
Stayed 2 nights in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and pleasant stay

Nice hotel, located very close to the station which is very convenient to get around. Staff are friendly - nice lobby area to chill and have a drink. Room size is good. My only negative was the one lift not working my entire stay which was frustrating only having one lift in use - caused a lot of congestion - never saw any work happening to fix it. A/C was an issue in the room. I suggest they eventually upgrade the bathrooms to have proper showers and not showers in a bath - that is not safe and not conducive for old people. Despite this I would definitely stay at the hotel again when I return to Norwich.
Stayed 8 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here and the staff are very helpful and welcoming
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Norwich

Had an excellent stay at this Hotel 4th time we have stayed Close enough to the city centre so as to walk if necessary
Stayed 2 nights in Dec 2024

8/10 Good

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice city break

Good hotel near city center Breakfast was really good.
Stayed 3 nights in Aug 2024

8/10 Good

MAHESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit away from city centre but calm and quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic hotel for shopping trip or football

Good hotel as a base to go to football or shopping in Norwich. Decent breakfast,room comfy and quiet, and a reasonable price. Not a place for luxury,and no great views ( unless you like seeing a football pitch!) but had everything we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business & football. Great combo

Great experience for ANY football fan. Well worth it & value for money. Also, a large Morrisons right next door. Hotel was conformable, staff were friendly and accommodating.
Stayed 2 nights in Dec 2024

8/10 Good

Nigel

Liked: Cleanliness, amenities
Very clean reception and bar area, and we had a view of Norwich city stadium, not to my wife’s liking I might add 😂
Stayed 1 night in Nov 2024

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Sep 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good service, nice food Room at the back look over the football ground
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polar Express visit

Great view of stadium, breakfast fantastic and the staff really helpful and friendly. Would definitely stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Johny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good food offering. Great location.
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

valentine weekend

pleasant hotel very good breakfast clean room friendly staff all good . just a piece of advice to people who want to use public transport the busses stop running past the hotel at approx 17:00 so if you are disabled get a cab back from the city centre
Stayed 2 nights in Feb 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.