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Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a restaurant, steps from Carrow Road Stadium

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Daily buffet breakfast (GBP 16.95 per person)
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Just a short walk from Carrow Road, Holiday Inn Norwich City offers a comfortable stay with a gym, WiFi, and dry cleaning. Enjoy breakfast at the on-site restaurant and relax with evening drinks at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Gym

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Norwich, Holiday Inn Norwich City by IHG is in the city center and near a train station. The area's natural beauty can be seen at Norfolk Broads and Norwich Riverside Walk, while BeWILDerwood and ROARR! Dinosaur Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Carrow Road Stadium.
Visit our Norwich travel guideOpens in a new window
Map
Carrow Road, Norwich, England, NR1 1HU

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.0 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles
  • University of East Anglia - 8 min drive - 2.8 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Bier Draak - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Rooftop Gardens - ‬15 min walk
  • ‪The Rose - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

Upscale hotel near Carrow Road Stadium
Located close to Norwich Riverside Walk and Norwich Castle, Holiday Inn Norwich City by IHG provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and 1 meeting room
  • Smoke-free premises, a 24-hour front desk, and multilingual staff
  • A banquet hall, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is Holiday Inn Norwich City by IHG pet-friendly?

Yes, Holiday Inn Norwich City by IHG allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Norwich City by IHG?

Self parking is available for GBP 7.95 per night.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Norwich City by IHG?

Check-out is at noon.

Where is Holiday Inn Norwich City by IHG located?

Located in the heart of Norwich, this hotel is within a 5-minute walk of Carrow Road Stadium and Norfolk Broads. Norwich Riverside Walk and Norwich Cathedral are also within 1 mi (2 km). Norwich Station is 9 minutes by foot.

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Reviews

Holiday Inn Norwich City by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so so friendly and the Hotel was spotless
Stayed 2 nights in Aug 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and great staff recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 3 nights in Aug 2025

8/10 Good

Sheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel for the money
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience and we enjoyed the cleanliness and spacious room. Everything was up to standard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very helpful at check in., as we're all the staff in the restaurant too
Stayed 1 night in Jun 2025

8/10 Good

Simona

Liked: Staff & service, property conditions & facilities
Perfect location near shops and stadium. Without chaos
Stayed 3 nights in Jul 2025

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for a quick visit to Norwich and nearby Wroxham. Chose a room with a pitch view as travelling with a big football fan. View was great but a shame the outside of the window was so dirty as it spoiled it slightly. Rest of the room was fairly standard, some black mould in the bathroom that needs attention. Location was fine, approx a 20min walk to Norwich Cathedral. Parking was an additional charge but no problem finding a space (might be harder on match days).
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Roon was good and interesting view of the pitch. No dinner available one evening because a large group was dining
Stayed 2 nights in Jul 2025

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room and Good Location

Spacious room. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Excellent hotel 10 min from the station
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy due to the football ground workers early in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do love this hotel. Ideal once you’ve hopped across the channel on the Eurotunnel. Just 10 minutes from train to car park. More upmarket than the budget hotels in the area and only a few minutes from the local town
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
First class full length bath with good handgrip and large swing away shower screen. Bedroom large with good beds and very well cleaned. Breakfast extensive choice. No complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, great staff. Room Was very nice with plenty of space. Not a long walk from the train station or many restaurants or historical sites. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and relaxing stay. Highly recommended
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good-sized rooms. Exceptionally clean and comfortable. But the window was sealed shut with sticky tape and the bathroom plumbing was a bit tired.
Stayed 1 night in May 2025

2/10 Terrible

Tasha

Disliked: Amenities
Room was cancelled 3 days before travel with no reason given. Very poor service.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for a stay in norwich. Great hotel and staff. Lovely breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, location convenient

Clean, comfortable, efficient
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but road traffic was a bit loud at night and one of the lifts was out of order.
Stayed 1 night in Jul 2025

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