View Sydney Reviews

Dear Imelda,Thank you for sharing your feedback with us. We're delighted you enjoyed your stay overall. We understand the importance of a clear view, and we apologize for any inconvenience caused by the window's condition. Please note that we've scheduled window cleaning for this week, completed on Thursday. We undertake these cleanings regularly, approximately 3-4 times a year, considering various factors. We appreciate your understanding and hope to welcome you back soon for an even more memorable experience.

Dear Janice,We are thrilled to hear that you enjoyed your stay at View Sydney and appreciated our unique location! We feel fortunate to be in close proximity to various transportation options, the beautiful Lavender Bay, and to still offer stunning views. Thank you for sharing your feedback. We hope to welcome you back soon!

Thank you, Deanna, for sharing your experience with us. We're thrilled to hear that you found the view from our hotel truly stunning!Regarding your concern about grabbing a coffee in the morning and the overpriced parking, we're happy to inform you that you can conveniently order a takeaway coffee from our breakfast service area and charge it back to your room. It's a simple and hassle-free option to enjoy your morning coffee.Additionally, we understand your concern about parking prices, especially in Sydney. We're pleased to offer secure undercover parking for 40 overnight, covering your entire stay from check-in to check-out. We believe this provides excellent value considering the convenience and security it offers.We hope these options enhance your future stays with us, and we look forward to welcoming you back soon!

Dear Dennie, We greatly appreciate your kind words regarding our outstanding staff and the convenience of our facilities' proximity to the train station. Providing exceptional service and convenience to our guests is our utmost priority, and we're delighted that you had a positive experience during your stay. We look forward to welcoming you back in the future!

Thank you, Sunil, for your 5-star review! We're delighted to hear that you found our hotel safe, clean, and conveniently located near the train station, with good views.Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled that you had a pleasant stay with us. We hope to have the pleasure of welcoming you back soon!

Dear Eva, thank you for your glowing review. We're thrilled to hear that you found our staff truly amazing! Providing exceptional service to our guests is at the core of what we do, and we're delighted that our team's efforts made a positive impression on you. We look forward to the opportunity to welcome you back for another memorable stay.

Dear Amanda,Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay with us at View Sydney. It's wonderful to know that you appreciated our exquisite views, comfortable beds, and beautiful suite room. Our team takes great pride in providing friendly and attentive service, so we're delighted to hear that you found our staff to be welcoming.We're also pleased that your check-in and check-out process was smooth and hassle-free. And we're thrilled that you enjoyed our delicious food and 5-star breakfast experience.Your satisfaction is our top priority, and we're so glad to hear that your experience was worth it. We can't wait to welcome you back for another fantastic stay!

Dear Priti,Thank you for taking the time to share your feedback with us. We sincerely appreciate the opportunity to address your concerns and provide clarification regarding the deposit process.We are delighted to hear that you enjoyed the prime location of our hotel and the breathtaking views it offers of the Harbour Bridge. Providing our guests with convenience and picturesque surroundings is a top priority for us, and we are pleased that this aspect of your stay was enjoyable.However, we deeply regret that your overall experience fell short of expectations due to concerns about the condition of the hotel and maintenance standards. Please accept our sincerest apologies for any inconvenience or dissatisfaction caused during your stay. Rest assured, we take your feedback seriously and are fully committed to making improvements in these areas to ensure a more pleasant experience for all our guests.Regarding the authorization issue upon arrival, we appreciate your understanding and would like to offer further clarification. Upon checkout, authorizations are automatically released on our end. However, the timeline for the release of these authorizations may vary depending on your bank's processing times. Please note that this will not be reflected as a refund but rather as the disappearance of a pending transaction from your account.Your feedback is invaluable to us as it helps us to identify areas for improvement and enhance the overall guest experience. Rest assured that your comments have been shared with the relevant teams for further review and action.Once again, we sincerely apologize for any shortcomings during your stay and truly appreciate your patience and understanding. Should you have any further concerns or require assistance, please do not hesitate to contact us directly.

Dear Mona,Thank you so much for your kind words. I'm grateful I could be there for you during this unexpected situation. Who hasn't found themselves stranded longer than expected far away from home, right? But fortunately, it happened at View Sydney, where we take immense pride in caring for our guests like family!If life brings you back to Sydney in the future, know that you'll always have a home away from home with us. Please don't hesitate to reach out if there's anything else I can do to make your stay more enjoyable.