Ratings based on 1,914 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 13, 2019 on Expedia
It’s a bit old they need to update the rooms with paint and they charge for parking and a deposit as well I think it’s too much
Comment from Hotel Management
Oct 15, 2019 by Guest Experience Team , Hotel Management
Dear Guest, We are very sorry to hear that you didn't love your recent stay with us. Our management team have been alerted to your comments about our property and they will ensure that improvements occur as a result. We hope that you will give us another chance to impress you during your next visit to this area. Best Regards, Mikado Hotel Guest Experience Team
4 out of 5
by A verified traveler

Posted Oct 10, 2019 on Expedia
Comment from Hotel Management
Oct 14, 2019 by Customer Care Team, Hotel Management
Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
1 out of 5
by A verified traveler

Posted Oct 9, 2019 on Expedia
The cleanness is terrible, the bed is sucks, the pillows are like rocks, nothing comfortable about it
Comment from Hotel Management
Oct 11, 2019 by Customer Care Team, Hotel Management
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
5 out of 5
by A verified traveler from Las Vegas

Posted Oct 8, 2019 on Expedia
Breakfast was missing? Would have been nice... Desk very polite and helpful
Comment from Hotel Management
Oct 11, 2019 by Guest Experience Team , Hotel Management
Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Mikado Hotel Guest Experience Team
2 out of 5
by A verified traveler

Posted Oct 6, 2019 on Expedia
Comment from Hotel Management
Oct 8, 2019 by Customer Care Team, Hotel Management
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.
2 out of 5
by A verified traveler

Posted Oct 6, 2019 on Expedia
Comment from Hotel Management
Oct 8, 2019 by Customer Care Team, Hotel Management
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
1 out of 5
by A verified traveler

Posted Oct 5, 2019 on Expedia
Comment from Hotel Management
Oct 7, 2019 by Customer Care Team, Hotel Management
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
3 out of 5
by A verified traveler

Posted Oct 2, 2019 on Expedia
it is just ok. I booked a king size bed room, but assigned to a 2 queen size bedroom. And I was not happy about this
Comment from Hotel Management
Oct 4, 2019 by Customer Care Team, Hotel Management
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.
1 out of 5
by A verified traveler from Boise

Posted Sep 27, 2019 on Expedia
Carpets dirty, Hotel old and worn and needs serious renovating, Iron didn’t work. Dank and musty smell the entire time. Was once a great hotel!! But that was a long time ago...
Comment from Hotel Management
Sep 29, 2019 by Customer Care Team, Hotel Management
Dear Kevin, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
2 out of 5
by A verified traveler

Posted Sep 27, 2019 on Expedia
I don’t like anything at that hotel , it’s very old the bathroom so small
Comment from Hotel Management
Sep 29, 2019 by Customer Care Team, Hotel Management
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.