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Tru By Hilton Norfolk Airport

2.5 star property
Hotel with free breakfast, a quick walk to Norfolk Premium Outlets

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Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502

What's nearby

  • Norfolk Premium Outlets - 6 min walk - 0.4 miles
  • Norfolk Botanical Garden - 7 min drive - 3.8 miles
  • Norfolk State University - 8 min drive - 6.1 miles
  • Naval Station Norfolk - 11 min drive - 9.7 miles
  • Old Dominion University - 12 min drive - 8.5 miles

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel near Norfolk Premium Outlets
Located close to Norfolk Botanical Garden, Tru By Hilton Norfolk Airport provides free continental breakfast, a shopping mall on site, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • An elevator, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 98 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Free infant beds, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Frequently asked questions

Is Tru By Hilton Norfolk Airport pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru By Hilton Norfolk Airport?

Self parking is free at this property.

What time is check-in at Tru By Hilton Norfolk Airport?

Check-in begins at 3:00 PM.

What time is check-out at Tru By Hilton Norfolk Airport?

Check-out is at noon.

Where is Tru By Hilton Norfolk Airport located?

Located in Northwest, this hotel is 0.2 mi (0.4 km) from Norfolk Premium Outlets and within 6 mi (10 km) of Norfolk Botanical Garden and Norfolk State University. Norfolk Scope and Old Dominion University are also within 9 mi (15 km).

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Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 460 reviews
Rating 8 - Good. 123 out of 460 reviews
Rating 6 - Okay. 29 out of 460 reviews
Rating 4 - Poor. 19 out of 460 reviews
Rating 2 - Terrible. 19 out of 460 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close within walking distance. My stay was wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Liked: Property conditions & facilities
Front desk was courteous and professional, room was clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Ishamekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Rooms are a nice size and very clean. Staff was polite. Wasnt my first stay and will be my go to place when traveling.
Stayed 2 nights in Mar 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Antondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of large trucks anda new hotel going up so lots of construction. Will all be gone in a few months so no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel right near the outlets. The room has open storage areas only—no closet or drawers. It was beautiful and clean. The staff was courteous, helpful, and professional. There is construction around the hotel, but our weekend was quiet.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Friendly staff , and clean, nice little breakfast set up . close to all kinds of food and cool shopping outlets and of course the airport
Stayed 2 nights in Dec 2024

10/10 Excellent

Alonzer

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, quiet and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms looked well maintained and updated. It was in a good area and close to many stores and restaurants. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Salonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here! Friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly. Some came off with a definite attitude.
Stayed 2 nights in Mar 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding properety!
Stayed 1 night in Dec 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean rooms, breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! So cute , incredibly clean and the staff were so nice! Nice little trail walk to the outlets and lots of food choices!
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were Fabulous !
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a super cute hotel. "No frills" isn't the correct term for it, it's the highest tier hotel, but I felt very cozy there. The rooms are small but extremely comfortable. There was housekeeping daily, there was entertainment (pool table and games) at the hotel. I really enjoyed my stay. The bed was comfortable and the hotel was quiet very close to the Norfolk outlets.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

8/10 Good

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved the breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 coffee. Walking trail.over to the outlets. Reasonably priced. Friendly, helpfull staff.
Stayed 3 nights in Dec 2024

8/10 Good

Kisha

Liked: Staff & service, property conditions & facilities, room comfort
I love that the hotel offered a pool table and a true lounging space in the lobby. I didn't like how every floor was open to pets.
Stayed 2 nights in Dec 2024