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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

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Photo gallery for Sheraton Norfolk Waterside Hotel

View from property
Premium bedding, in-room safe, desk, blackout drapes
Lobby lounge
Outdoor pool
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

26-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

City view

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • 26.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Harbor View

Executive Suite, 1 Bedroom, Harbor View | Pool | Outdoor pool

Executive Suite, 1 Bedroom, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

City view

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Harbor view
  • 26.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • 26.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

City view

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • 26.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

City view

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly

City view

Club Room, 1 Double Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Norfolk Waterside Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
Norfolk Waterside Marriott

About the neighborhood

Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 3 min walk - 0.2 miles
  • Norfolk Scope - 15 min walk - 0.8 miles
  • Norfolk State University - 2 min drive - 1.1 miles
  • Sentara Norfolk General Hospital - 3 min drive - 1.9 miles
  • Old Dominion University - 6 min drive - 3.3 miles

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Jack Brown's Beer & Burger Joint - ‬10 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, express check-in, and smoke-free premises
  • Luggage storage, meeting rooms, and a ballroom
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

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Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

It was a great stay
Stayed 2 nights in Apr 2025

10/10

Check in and out was quick. Friendly and helpful staff.
Stayed 1 night in Jun 2025

10/10

Nice and a great place to stay
Stayed 1 night in Mar 2025

10/10

Great place. Great location.
Stayed 1 night in Mar 2025

10/10

We liked the view of the harbor
Stayed 1 night in May 2025

10/10

It was a very nice stay and the restaurant was very nice as well
Stayed 5 nights in Mar 2025

10/10

Property is very close to restaurants on waterside.
Stayed 1 night in May 2025

10/10

Great hotel can’t complain at all
Stayed 1 night in Mar 2025

10/10

This was a great hotel staff was really polite and nice the vault parking guys were awesome the rooms were very clean and just a great hotel
Stayed 2 nights in Apr 2025

10/10

Convinient and nice respectful place
Stayed 2 nights in Apr 2025

8/10

Nice hotel
Stayed 2 nights in Mar 2025

10/10

I loved my stay and enjoyed the staff. They really go way above and beyond to help you with anything you may need.
Stayed 4 nights in Apr 2025

10/10

Was very comfortable convenient and I enjoyed my stay
Stayed 2 nights in Feb 2025

10/10

Staff was polite and close to bars
Stayed 1 night in Mar 2025

8/10

Somewhat outdated but clean. Beds were comfortable and great water pressure in shower.
Stayed 1 night in May 2025

10/10

Excellent customer service...everything was great
Stayed 1 night in May 2025

10/10

Great location and place to stay. Friendly staff
Stayed 2 nights in Feb 2025

10/10

I liked everything
Stayed 4 nights in May 2025

10/10

Nice
Stayed 1 night in Apr 2025

10/10

Was different to othe hotel
Stayed 1 night in May 2025

8/10

Overall the hotel is ok. The staff at the hotel is professional and friendly. Its location on the water is nice, especially if you’re sitting in the restaurant/bar at night. However, it is quite outdated, particularly the bathrooms. Please upgrade to chair height toilets!
Stayed 1 night in May 2025

8/10

Nice central location to Downtown Norfolk & Portsmouth. Walking along Elizabeth River & Cannonball Trails through Downtown is pleasant. Many waterside businesses only open Thursday - Sunday. Not busy or crowded during our visit. Felt deserted. Hotel room was noisy based on adjacent guests.
Stayed 3 nights in Jun 2025

8/10

Nice Hotel, with good service and friendly staff.
Stayed 1 night in Feb 2025

10/10

Pleasent stay
Stayed 1 night in Feb 2025

10/10

Great place. I would stay again
Stayed 2 nights in Feb 2025