Residence Inn Norfolk Downtown

3.0 star property
Comfortable hotel near Waterside Festival Marketplace

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May 2024

Residence Inn Norfolk Downtown

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free continental breakfast
Lobby

Overview of Residence Inn Norfolk Downtown

8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen

Explore the area

227 West Brambleton Avenue, Norfolk, VA, 23510
  • Popular LocationYork Street-Free Mason Station3 min walk
  • Popular LocationGolden Fortune Restaurant5 min walk
  • Popular LocationChrysler Museum of Art5 min walk
  • AirportNorfolk, VA (ORF-Norfolk Intl.)17 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 83 sq m
  • Sleeps 5
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed

Similar properties

About the neighborhood

Norfolk

Located in Norfolk, Residence Inn Norfolk Downtown is near a metro station. Travelers eager for a bit of culture can stop by Veterans United Home Loans Amphitheater at Virginia Beach, while those who have shopping on the agenda may want to visit Waterside Festival Marketplace and Greenbrier Mall. Nauticus National Maritime Center and USS Wisconsin BB-64 are also worth visiting.

What's nearby

  • Chrysler Museum of Art - 5 min walk
  • Norfolk Scope - 7 min walk
  • USS Wisconsin BB-64 - 12 min walk
  • Waterside Festival Marketplace - 17 min walk
  • Old Dominion University - 5 min drive

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • Sanctuary - 9 min walk
  • Buffalo Wild Wings - 9 min walk
  • Freemason Abbey Restaurant - 6 min walk
  • The Norva - 9 min walk
  • Grilled Cheese - 7 min walk

About this property

Residence Inn Norfolk Downtown

Hotel near a metro station
Residence Inn Norfolk Downtown is located close to Waterside Festival Marketplace, and provides free continental breakfast, a free grocery shopping service, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), free newspapers, and coffee/tea in the lobby
  • A 24-hour front desk, 1 meeting room, and smoke-free premises
  • An elevator
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 160 rooms feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Residence Inn Norfolk Downtown have a pool?

Yes, this property has an indoor pool.

Is Residence Inn Norfolk Downtown pet-friendly?

Yes, Residence Inn Norfolk Downtown allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 125 also applies. Service animals are exempt from fees.

How much is parking at Residence Inn Norfolk Downtown?

Self parking is available for USD 18 per night.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Norfolk Downtown?

Check-out is at noon.

Where is Residence Inn Norfolk Downtown located?

Situated in Norfolk, this hotel is within 1 mi (2 km) of Chrysler Museum of Art and Waterside Festival Marketplace. Old Dominion University is 2.6 mi (4.1 km) away. York Street-Free Mason Station is only a 3-minute walk and Monticello Station is 8 minutes.

Residence Inn Norfolk Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 730 reviews" "
Rating 8 - Good. 220 out of 730 reviews" "
Rating 6 - Okay. 58 out of 730 reviews" "
Rating 4 - Poor. 36 out of 730 reviews" "
Rating 2 - Terrible. 30 out of 730 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Business traveler
Disliked: Amenities
TV, Internet did not work the whole day. I notified the front desk and maintenance three times and nobody ever showed up out of my weekday.
Stayed 5 nights in Mar 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice breakfast. Friendly staff.
Stayed 1 night in Mar 2024

4/10 Poor

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The front desk staff was phenomenal. The room was clean. I would definitely stay here again.
Stayed 1 night in Jan 2024

4/10 Poor

Andreas

Business traveler
Disliked: Staff & service
There were three identical reservations in our booking, each for the same type of room and the same number of nights. The rooms were pre-paid in full. There were two problems, one minor one major: 1) One of the travelers got an email on the second-to-last morning indicating that he was checking out that day. When talking to the reception the person told us to ignore the email as it was sent in error. 2) The credit card of one of the travelers, a foreign national who would have had trouble fighting this from his home country, was charged for a full night of accommodation. This was not done "silently" without any indication of the receipt that was emailed after the stay. Because of these two problems, as well as the fact that my room was not cleaned or made up at any time during my 4-night stay, I will not stay in this hotel again.

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere, convenient location, we were able to easily and safely walk to the Chrysler Hall for a show and a nearby restaurant. It would’ve been perfect until we went to sleep and the mattress was hard as a rock, the bedding was paper thin, and being on the second floor facing the Blvd the noise was terrible and kept us up most of the night (sirens, loud cars, people walking by late at night) there was constantly some sort of noise. Next time I would request an interior room facing the alley or a higher floor perhaps.
Stayed 1 night in Jan 2024

4/10 Poor

Johnetta

Stayed 1 night in Dec 2023

2/10 Terrible

ANGELIA

Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

DAVID, HANAHAN

Liked: Staff & service
Stayed 1 night in Dec 2023