Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Property amenity
Lobby
Suite, 1 Double Bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
The Residence Inn Norfolk Downtown is centrally located, offering comfort and practicality. Guests enjoy a continental breakfast, indoor pool, gym, and free in-room WiFi. The staff consistently receives positive reviews from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Exterior

Hilton Norfolk The Main

Downtown Norfolk
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,004 reviews
Hilton Norfolk The Main

About the neighborhood

Map
227 West Brambleton Avenue, Norfolk, VA, 23510

What's nearby

  • Norfolk Scope - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Sentara Norfolk General Hospital - 14 min walk - 0.8 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk
  • ‪Codex - ‬6 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

Hotel near Waterside District
Consider a stay at Residence Inn Norfolk Downtown and take advantage of free continental breakfast, a free grocery shopping service, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), an elevator, and 1 meeting room
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • Free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Separate sitting areas, separate dining areas, and recycling

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,018 reviews
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Residence Inn Norfolk Downtown have a pool?

Yes, this property has an indoor pool.

Is Residence Inn Norfolk Downtown pet-friendly?

Yes, Residence Inn Norfolk Downtown allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 125 also applies. Service animals are exempt from fees.

How much is parking at Residence Inn Norfolk Downtown?

Self parking is available for USD 18 per night.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Norfolk Downtown?

Check-out is at noon.

Where is Residence Inn Norfolk Downtown located?

Situated in Norfolk, this hotel is within 1 mi (2 km) of Chrysler Museum of Art and Waterside District. Old Dominion University is 2.6 mi (4.1 km) away. York Street-Free Mason Station is only a 3-minute walk and Monticello Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 947 reviews
Rating 8 - Good. 265 out of 947 reviews
Rating 6 - Okay. 85 out of 947 reviews
Rating 4 - Poor. 53 out of 947 reviews
Rating 2 - Terrible. 48 out of 947 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antoinette

Liked: Amenities
Front desk was very friendly and informative about places to visit for dinner. Room was very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, easy check in and check out process. Parking was easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Kian Casey

Great!
Stayed 1 night in Oct 2025

6/10 Okay

Bryan Scott

Liked: Cleanliness, staff & service, amenities
Was ok for the price. The room had a strange odor and the hot water was only about 90 degrees. On the positive side it was very spacious and had a great location with a short walking distance to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Wonderful breakfast spread
Stayed 5 nights in Aug 2025

4/10 Poor

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water . I told the front desk, no one every came to fix it. The room was cleanish. It was pet-friendly and the staff was very nice But no hot water for a week was very unpleasant
Stayed 6 nights in Jul 2025

8/10 Good

Tannetta

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Aug 2025

6/10 Okay

Dawn

The upholstered furniture was soiled, the mattress pad was raggedy and didn’t fit the bed, some of the hard furniture had damage. The room smelled like old ramen noodles. The staff at the front desk were helpful. The garage across the street (the only parking for the hotel) was dirty and inconvenient.
Stayed 3 nights in Oct 2025

8/10 Good

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for traveling with a family
Stayed 4 nights in May 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Debra

The front desk staff was wonderful!!
Stayed 1 night in May 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except there is no hot water in the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Our room was on the 2nd floor. Clean room. Location was convenient to everything we could want/need. Staff was super friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Very helpful and friendly front staff. Will come back!
Stayed 1 night in May 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in Feb 2025

8/10 Good

QUIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Amenities
The hotel was clean. The staff were amazing. Very friendly and willing to help anytime. Definitely recommend this hotel
Stayed 5 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were terrible -- too soft, saggy, and just worn out. We had to move rooms after 1 night because there was no hot water on the 2nd floor. The breakfast buffet was OK, but some hot food items were cold. You should add a microwave oven so guests can reheat cold food.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Stayed 1 night in Apr 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and the room was comfortable. Breakfast wasn’t very good. All the hot food was barely warm, and the staff couldn’t keep up. The tv and internet is very slow. But, still a good hotel.
Stayed 3 nights in Jul 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.