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Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

Choose dates to view prices

The Residence Inn Norfolk Downtown is centrally located, offering comfort and practicality. Guests enjoy a continental breakfast, indoor pool, gym, and free in-room WiFi. The staff consistently receives positive reviews from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
227 West Brambleton Avenue, Norfolk, VA, 23510

What's nearby

  • Norfolk Scope - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Sentara Norfolk General Hospital - 14 min walk - 0.8 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk
  • ‪Codex - ‬6 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

Hotel near Waterside District
Consider a stay at Residence Inn Norfolk Downtown and take advantage of free continental breakfast, a free grocery shopping service, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), coffee/tea in the lobby, and free newspapers
  • 1 meeting room, a 24-hour front desk, and smoke-free premises
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Separate sitting areas, separate dining areas, and recycling

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,029 reviews
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Residence Inn Norfolk Downtown have a pool?

Yes, this property has an indoor pool.

Is Residence Inn Norfolk Downtown pet-friendly?

Yes, Residence Inn Norfolk Downtown allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 125 also applies. Service animals are exempt from fees.

How much is parking at Residence Inn Norfolk Downtown?

Self parking is available for USD 18 per night.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Norfolk Downtown?

Check-out is at noon.

Where is Residence Inn Norfolk Downtown located?

Situated in Norfolk, this hotel is within 1 mi (2 km) of Chrysler Museum of Art and Waterside District. Old Dominion University is 2.6 mi (4.1 km) away. York Street-Free Mason Station is only a 3-minute walk and Monticello Station is 8 minutes.

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Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 952 reviews
Rating 8 - Good. 268 out of 952 reviews
Rating 6 - Okay. 85 out of 952 reviews
Rating 4 - Poor. 53 out of 952 reviews
Rating 2 - Terrible. 48 out of 952 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, easy check in and check out process. Parking was easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Kian Casey

Great!
Stayed 1 night in Oct 2025

8/10 Good

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for traveling with a family
Stayed 4 nights in May 2025

4/10 Poor

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water . I told the front desk, no one every came to fix it. The room was cleanish. It was pet-friendly and the staff was very nice But no hot water for a week was very unpleasant
Stayed 6 nights in Jul 2025

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Property conditions & facilities
Very convenient location and nice suite
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
The front desk was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when we are visiting family. Good location, walkable, staff is amazingly helpful and friendly. We will be back
Stayed 5 nights in Mar 2025

10/10 Excellent

Tameshwar

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room were clean and the staff checking in were absolutely wonderful to speak with. The hotel location was very convenient for our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Benju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.
Stayed 3 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were terrible -- too soft, saggy, and just worn out. We had to move rooms after 1 night because there was no hot water on the 2nd floor. The breakfast buffet was OK, but some hot food items were cold. You should add a microwave oven so guests can reheat cold food.
Stayed 1 night in Jul 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay and room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the mishandling of my daughter in law reservation. She was not notified of problems with her reservation until day of arrival which resulted in our family being separated and staying at different locations. I found that to be very unprofessional.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. It is so close to everything I love about Norfolk. I can walk to everything sooooo easily. Having a full kitchen is very helpful, too!
Stayed 3 nights in Jan 2025

2/10 Terrible

vanessa

Disliked: Staff & service, amenities, property conditions & facilities
The AC was broken on my first night, and the customer service was terrible, completely unattended. Every time we ask for a simple task it was a problem and attitude.
Stayed 3 nights in Aug 2025

10/10 Excellent

ANITA

.
Stayed 1 night in May 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lady

Liked: Amenities
The property is close and convenient to the Sentara Norfolk Heart hospital. Easy access parking and desk clerk gave me a pass so I didn't have too pay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Nov 2024

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable Stay

The staff were friendly and they tried their best. Unfortunately we checked in in the evening around 8pm and there was only one person working the front desk so it took a while to get our keys. The rooms were spacious but old. The sofa had lots of stains and furniture looked dated.
Stayed 9 nights in Mar 2025

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous
Stayed 2 nights in Mar 2024

6/10 Okay

Marietta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location fir the opera house and museums
Stayed 4 nights in Feb 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to scope, attended meac basketball tornment
Stayed 1 night in Mar 2025

8/10 Good

Kev

Liked: Staff & service, property conditions & facilities
Nice place bedding needed sum work but other thanbthat solid stay. If price is good.
Stayed 5 nights in Jul 2024

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