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Norfolk Waterside Marriott

Property class: 3.5

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Photo gallery for Norfolk Waterside Marriott

An indoor swimming pool with clear blue water, surrounded by lounge chairs and a high ceiling with a geometric design. - Norfolk Waterside Marriott (Norfolk)
A modern outdoor seating area with sofas, chairs, and a round table, surrounded by potted plants and a view of a building with a blue roof. - Norfolk Waterside Marriott (Norfolk)
A marina with several yachts docked, a large illuminated building in the background, and a Ferris wheel. - Norfolk Waterside Marriott (Norfolk)
A long hallway with marble flooring, large windows, and a seating area with chairs and a table. - Norfolk Waterside Marriott (Norfolk)
A bar area with a marble countertop, bar stools, and a variety of bottles and glasses. - Norfolk Waterside Marriott (Norfolk)
Located close to Waterside District and Chrysler Hall, Norfolk Waterside Marriott provides a rooftop terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at STEAM, the on-site coffee shop. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

A hotel room with two beds, a large window with a view, a chair, and a small table.

Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(31 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

A hotel room with a large bed, a desk, a chair, a small table, and a window with a view of a cityscape.

Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a TV, and a view of the city.

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

A hotel room with two beds, a desk, a TV, and a view of the city.

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a sofa, a small table, and a view of a cityscape through a large window.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.

Club Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located on a river, Norfolk Waterside Marriott is in Downtown Norfolk neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by Chrysler Hall, while those who have shopping on the agenda may want to visit Waterside District and Norfolk Premium Outlets. Looking to enjoy an event or a game? See what's going on at Norfolk Scope or Harbor Park. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Norfolk travel guide
Map
235 E Main St, Norfolk, VA, 23510

What's nearby

  • A waterfront restaurant with outdoor seating and a view of the marina.
    Waterside District
    2 min walk - 0.1 miles
  • A riverside walkway with benches, trees, and a view of industrial buildings and cranes across the water.
    Town Point Park
    3 min walk - 0.2 miles
  • A large ship docked at a port with a bridge and buildings in the background.
    USS Wisconsin BB-64
    6 min walk - 0.4 miles
  • A modern architectural structure with large glass windows and a curved metal framework.
    Norfolk Scope
    12 min walk - 0.7 miles
  • A modern building with a fountain in front.
    Chrysler Hall
    12 min walk - 0.7 miles

Getting around

  • MacArthur Square Station
    3 min walk
  • Norfolk Station
    19 min walk
  • Norfolk Intl. Airport (ORF)
    16 min drive

Restaurants

  • Jack Brown's Beer & Burger Joint
    4 min walk
  • Neptune’s Fury Coffee
    6 min walk
  • Blue Moon Taphouse
    2 min walk
  • PBR Norfolk
    2 min walk
  • Starbucks
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Norfolk Waterside Marriott have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Norfolk Waterside Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 33 per night.

What time is check-in at Norfolk Waterside Marriott?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Norfolk Waterside Marriott?

Check-out is at 11 AM.

Where is Norfolk Waterside Marriott located?

Located in Downtown Norfolk, this hotel is within a 15-minute walk of Waterside District, Norfolk Scope, and Chrysler Hall. Harbor Park and Norfolk State University are also within 2 mi (3 km). MacArthur Square Station is only a 3-minute walk and Civic Plaza Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Norfolk Waterside Marriott Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 651 out of 1031 reviews
Rating 8 - Good. 199 out of 1031 reviews
Rating 6 - Okay. 110 out of 1031 reviews
Rating 4 - Poor. 35 out of 1031 reviews
Rating 2 - Terrible. 36 out of 1031 reviews

Reviews

Verified review

10/10 Excellent

SHENITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Fatisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was friendly and restaurant was great!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

KiAundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was really helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick overnight stay but I am pleased with the cleanliness of the room. Staff was friendly and accommodating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night but the staff was very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Shower was hot with great water pressure. Convenient location downtown with great restaurants and bars within walking distance. Cruise port was 1 1/2 blocks away.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Starlisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and love the restaurant on site
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to late night external activities and food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect. It is within walking distance of some great restaurants. The staff was amazing. They were very kind and helpful.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

ashley

Disliked: Cleanliness, property conditions & facilities
The location is nice. The hotel itself appears to be water damaged. The wall paper in the halls are bubbling and tearing off. The ceilings have water stains. The bathrooms aren’t fresh and clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Waterside and other Norfolk Downtown attractions. Rooms are spacious and the view of sailboats on The Elizabeth River is peaceful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable, and we had a lovely view of the water.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, comfortable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Friendly Staff. Great Location.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our very brief stay. It was nice to have a coffee shop with breakfast sandwiches right in the lobby. My major disappointment was the pool being closed for maintenance. The location is excellent. The parking garage is well-lit, with in/out privileges, but is a bit snug for maneuvering the different levels on the spiral ramp.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip to see the USS Wisconsin. We were supposed to stay somewhere else but ended up having to switch locations and this was all we could find. Caroline at the front desk was very helpful and friendly. We stayed on a Saturday night and felt that the hotel was overpriced, $399 + taxes and fees which came out to be $460. The Hotel is located within walking distance to the USS Wisconsin as well as the MacArthur Memorial. The hotel was clean and there is a restaurant in the lobby of the hotel as well as a coffee bar to purchase coffee.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Breakfast not included but it was good, especially the omelets. Parking in city garage only with enclosed walkway to 3rd floor. Not enough luggage carts; elevator wait time was a bit long due to hospitality staff using 1 of 4 available.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Caroline helped us with a room change. She was great!! The breakfast buffet was good too. Super easy walk to the cruise port. We parked in the Main Street parking garage on floor 3 and used the bridge to the hotel. Then parked there for the 8 day cruise. $104 Would definitely stay again.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Allan

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff ( Caroine) were pleasant, professional and helpful. Overall, this property offers the business/ casual travellers a great location in downtown Norfolk with easy access to waterfront activities, nearby parking, convention spaces, a terrace pool, and limited dining but with better choices nearby. Loss of MacArthur Mall is a significant blow to the downtown vibrancy. And time has exacted its toll on the property which needs cosmetic attention in virtually all areas.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was friendly and accommodating
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

casey

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 2 nights in Feb 2026