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South Pacific Resort Hotel

Property class: 3.5

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Photo gallery for South Pacific Resort Hotel

A wooden balcony with a view of a swimming pool, palm trees, and a distant landscape. - South Pacific Resort Hotel (Norfolk Island)
A resort with multiple green-roofed buildings, a covered outdoor area with a wooden deck, and a view of the surrounding landscape. - South Pacific Resort Hotel (Norfolk Island)
A wooden spa area with a hot tub, wooden benches, and a view of a golf course. - South Pacific Resort Hotel (Norfolk Island)
A balcony with wooden chairs and a view of a green landscape. - South Pacific Resort Hotel (Norfolk Island)
A lobby with round tables and chairs, a stone wall, and a view of the outside. - South Pacific Resort Hotel (Norfolk Island)
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at South Pacific Resort Hotel. For some rest and relaxation, visit the hot tub. The on-site local and international cuisine restaurant, Cooks Landing Restaurant, offers breakfast, dinner, and garden views. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and a library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Garden Area

Room

Standard Room, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 King Bed

View all photos for Superior Room

A modern hotel room with a large bed, a desk, and a balcony with a view.

Superior Room

  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Eveleen Suites

A modern, well-lit room with a grey sofa, a white coffee table, and a bed with a blue mattress. There are three framed pictures on the wall and a small desk with a lamp.

Eveleen Suites

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Penthouse

A modern hotel room with a large bed, a sofa, a dining area, and a balcony with a scenic view.

Penthouse

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Norfolk Island, South Pacific Resort Hotel is in the city center and near the beach. The area's natural beauty can be seen at Ball Bay Reserve and Bumbora Reserve, while Bounty Folk Museum and Old Military Barracks are cultural highlights. Traveling with kids? Consider Queen Victoria's Garden and HMS Sirius Museum. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Norfolk Island travel guide
Map
Taylors Road, Burnt Pine, Norfolk Island, 2899

What's nearby

  • A bird of paradise flower with orange and red petals in a garden.
    Queen Victoria's Garden
    10 min walk - 0.6 miles
  • A stone ruin with a chimney, surrounded by grass and trees.
    The Old Watermill
    3 min drive - 1.4 miles
  • A coastal village with stone buildings and a beach.
    Kingston and Arthur's Vale Historic Area
    3 min drive - 1.9 miles
  • A beach with a forest in the background.
    Emily Bay Beach
    6 min drive - 2.6 miles
  • Bounty Folk Museum
    15 min walk - 0.8 miles

Getting around

  • Norfolk Island (NLK)
    6 min drive

Restaurants

  • Cafe La Perouse
    3 min drive
  • High Tide Kitchen
    9 min walk
  • Chinese Emporium
    16 min walk
  • Golden Orb
    10 min walk
  • Bedrock
    12 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per stay)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 18 to 25 for adults and AUD 8 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aviation Poolside Cafe
  • Cooks Landing Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 66.0 per night
Cribs (infant beds) are available for AUD 30.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18.00 to 25.00 for adults, and AUD 8.00 to 12.00 for children
  • Fee for in-room wireless internet: AUD 10 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 66.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Frequently asked questions

Does South Pacific Resort Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is South Pacific Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at South Pacific Resort Hotel?

Check-in start time: noon; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at South Pacific Resort Hotel?

Check-out is at 10 AM.

Where is South Pacific Resort Hotel located?

This family-friendly Norfolk Island hotel is located near the airport, within 1 mi (2 km) of Queen Victoria's Garden, Bounty Folk Museum, and The Old Watermill. Norfolk Island Botanic Garden and Cascade Reserve are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

South Pacific Resort Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 60 reviews
Rating 8 - Good. 28 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
People were really nice and friendly
Stayed 10 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at South Pacific resort. Room was really large and the beds were comfortable. Plus everything was really clean and tidy. The resort has a range of facilities like the pool, restaurant, games room and meeting rooms. They also have cars that you can hire directly from the resort. We really enjoyed our stay. Thank you
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Room was a little stuffy. Hot water was sometimes difficult to get working. I was disappointed the weekly meet and greet advertised was not on because it was a quiet period. But thanks for the drinks voucher!
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Friendly and convenient

The place is not luxury but the staff were friendly and it didn’t break the bank. Like everywhere there is no free internet. Can walk from hotel to shops so that was a plus.
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff however I wouldn't recommend due to my experience
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
We were disappointed that the pool was not available for use and the restaurant was not open. The fridge in our room was very small….not big enough for snacks and drinks. Cost of room was reasonable and cleanliness excellent.
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

Liked: Property conditions & facilities

Good Hotel, clean and tidy

this is a good resort, however no air conditioning,heater or fan in the room made it a bit uncomfortable during my stay. The room was fine but beware of very small internet availability and cost. Had to buy a new simm card for phone as Norfolk has no roaming facility on any carrier.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Not much food choice and food and drink expensive. Main gripe is claim that 2 GB of Wi Fi provided. All gone after 1 day and they claim used it all and have to pay for more. Rubbish when only used to download paper and mail and average data use over 3 month period is consistently 1.2 GB.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service
Kids next to me were always screaming , hard to have a relaxing time . Plus the fact they kicked off the railing on the veranda and the sliding door As well the parent. Thought it was funny The unit was 57
Stayed 5 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dated and black mould in the bathroom. The screen door was filthy dirty all furniture beds etc very dated and very uncomfortable. The ceiling fan was covered in dust and rusty, the iron and ironing board was useless. Staff are not very friendly I was only greeted hello once my whole stay, restaurant was not open for dinner whole stay we were not notified prior arrival. When I asked staff about Dinner at the restaurant she said no it is closed and no sorry explantion.The BBQ was a disgrace no way you could of cooked on it. All cereal at the breakfast was stale very limited choices, canned fruit 1 variety and 1 variety of yoghurt, and toast. Coffee was horrible could not drink it. We ended up going else where for breakfast a number of times. Never saw any staff doing too much at all no cleaning in common areas no maintenance work being done when there is alot of that needed, do not stay here ever.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent, and very friendly. Overall the property was very clean and simple. We had a garden view, which was ok, but there are open areas which would be better. The breakfast was cereal, toast and coffee, but full breakfast was available. The location is close to town and there are many tours to get from the property.
Stayed 7 nights in Apr 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and staff, thoroughly enjoyed my time there, however, food provision in the evening seemed a bit hit and miss. However there were plenty of places to eat
Stayed 5 nights in Jan 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel had a good feel to it. Spa was not warm at all. Wifi is not included in room rates and is quite expensive to purchase. Rooms (superior) furnishings needed some attention - tiles lifting in the bathroom, mould in the showers and a hole in the window frame leading to the balcony. I think this hotel needs some attention to be charging and claiming what they do.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would stay there again, staff are extremely good.
Stayed 14 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
We stayed at the resort in the winter, but we enjoyed our stay. The room was large as we picked that type. We also had a good view over the valley. The bed was good and the staff was friendly and gave us suggestions as to what to see. The bathroom was small and you had to push a button to get hot water. But the water warmed very quickly. There are tours that can be set up by the hotel. But a car is better as there are many locations to visit. You can rent a car from the resort. The breakfast was continental, but for an added fee, full breakfast can be ordered. We enjoyed our visit to Norfolk Island.
Stayed 4 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position close to town.

We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.
Stayed 7 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort close to town

South Pacific Resort is a pleasant place to spend on your Norfolk Island holiday. The gardens are perfectly manicured and the rooms are clean. The staff are very friendly and helpful. The included continental breakfast is a bonus. The pool is quite big and has a spacious clean deck surrounding it.The resort is only a couple of minutes walk to town and to Restaurants. I would highly recommend staying at this resort.
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was centrally placed to be able to walk

Given a cool drink when we arrived plus a colourful lay. Monday has happy hour with free drinks and nibbles given and we met up with others. Breakfasts each day was excellent and ample supplied. Beautifully appointed room overlooking a beautiful view of Norfolk Pines in the background. Ample room space with TV, lounges as well as table and chairs Plenty of room in spacious cupboard. Room cleaned daily. Separate towels given for use at pool. Pool very clean and I used it.
Stayed 6 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPR

SPR very comfortable, great location, nice pool, good food and outstanding staff. Cici, Leia, Charlene and Wendy were professional, attentive, efficient, personable, and very helpful. Made for a most enjoyable stay. Would go again. Idyllic Island.
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great location

Pool was very dirty. We had to ask for it to be cleaned, then was ok. Staff very friendly. Overall very spacious. Convienent to everything.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and friendly staff. Good location.

Great location close to shops and restaurants. Great pool and hot tub. Love the restaurant decor with a huge Bounty replica. Staff were always helpful and friendly. Kids loved the billiards and ping pong tables. Beds were comfortable with big rooms. Lovely grounds and view.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was very close to the main shopping area.

All the local people, veryfriendly and easy to talk talk, helpful. Restaurants very good. The Tours were all very informative. Also hired a car to get around pretty east
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in not good as no records of booking still not resolved on check out everything else was good great location could walk to most places
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Biggest Hotel in town.

The hotel facilities were 60/40 with the 60% being outdated,the pool area was modern as was the front reception but you don't sleep in these areas.