See all properties

Paradise Hotel And Resort

Property class: 3.5

Choose dates to view prices

Photo gallery for Paradise Hotel And Resort

A beach with clear turquoise water, sandy shore, and tall pine trees. - Paradise Hotel And Resort (Norfolk Island)
A wooden staircase leading to a covered outdoor area with a view of the interior. - Paradise Hotel And Resort (Norfolk Island)
A building with a large glass facade, a sloped roof, and a well-maintained lawn. - Paradise Hotel And Resort (Norfolk Island)
A resort with a pool area, outdoor seating, and palm trees. - Paradise Hotel And Resort (Norfolk Island)
A covered outdoor seating area with red sofas and wicker furniture, surrounded by glass walls offering views of a forested landscape. - Paradise Hotel And Resort (Norfolk Island)
Located close to Kingston and Arthur's Vale Historic Area and Slaughter Bay, Paradise Hotel And Resort provides a terrace, mini golf, and a coffee shop/cafe. Adventurous travelers may like the cycling at this hotel. Treat yourself to a deep-tissue massage or other spa services. The on-site local cuisine restaurant, The Garden, offers breakfast, lunch, dinner, light fare, and al fresco dining. In-room WiFi (surcharge), with speed of 50+ Mbps, is available to all guests, along with a garden and laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Business services

Room options

View all photos for Standard Room, Garden Area

A hotel room with a large bed, a separate seating area, a shower, and a view of the outdoors.

Standard Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a desk with a computer, a chair, and a view of the outside.

Superior Room

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A bedroom with a wooden bed, a nightstand, a dresser, a ceiling fan, and a large window with curtains.

Executive Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Norfolk Island, Paradise Hotel And Resort is in the entertainment district and near the beach. Kingston and Arthur's Vale Historic Area and St Barnabas Chapel are notable landmarks, and the area's natural beauty can be seen at Slaughter Bay and Emily Bay Beach. Headstone Reserve and Anson Bay are two other places to visit that come recommended. Discover the area's water adventures with kayaking, snorkeling, and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Norfolk Island travel guide
Map
Queen Elizabeth Avenue, Norfolk Island, 2899

What's nearby

  • A bird of paradise flower with orange and red petals in a garden.
    Queen Victoria's Garden
    2 min walk - 0.1 miles
  • Ancient stone ruins with overgrown grass and trees in the background.
    The Old Watermill
    2 min drive - 1.2 miles
  • A coastal village with stone buildings and a beach.
    Kingston and Arthur's Vale Historic Area
    3 min drive - 1.6 miles
  • A church altar with a white cloth and a cross, surrounded by stained glass windows and floral arrangements.
    All Saints Church
    3 min drive - 1.6 miles
  • Bounty Folk Museum
    8 min walk - 0.5 miles

Getting around

  • Norfolk Island (NLK)
    6 min drive

Similar properties

A covered balcony with a table and chairs, overlooking a scenic landscape with a view of the ocean and hills.
Panorama Seaside Apartments
Norfolk Island
  • Kitchen
  • Parking included
  • Laundry
  • Outdoor Space
8.6 out of 10, Excellent, 111 reviews
Panorama Seaside Apartments
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Beach shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 20 to 30 for adults and AUD 10 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 20 to 30 for adults, and AUD 10 to 15 for children
  • Fee for in-room wireless internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 30 (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Paradise Hotel And Resort have a pool?

Yes, this property has an outdoor pool.

Is Paradise Hotel And Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Paradise Hotel And Resort?

Check-in start time: 10 AM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Paradise Hotel And Resort?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Paradise Hotel And Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM at scheduled times. A fee of AUD 30 per person applies.

Where is Paradise Hotel And Resort located?

This family-friendly Norfolk Island hotel is located near the airport, within 3 mi (5 km) of Slaughter Bay, Kingston and Arthur's Vale Historic Area and Emily Bay Beach. Headstone Reserve and Anson Bay are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Paradise Hotel And Resort Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 20 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy resort Excellent and friendly staff, willing to help and recommend places of interest, tours and restaurants.
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Jane Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place very clean and such friendly helpful staff
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Gavin Reid

Liked: Cleanliness, amenities, property conditions & facilities
The Staff were wonderful. Went above and beyond. Rooms were large and clean. Restaurant was lovely
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Annabel Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The food in the restaurant was excellent. The pool was very good and outside but warm enough. The gardens were beautiful and lots of places to sit outside or under the rotunda. Rooms had everything supplied that you could need.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Yvonne Maree

Liked: Cleanliness, staff & service
Staff were lovely my room was very hot and no shade around pool area
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Paradise was great. Staff were lovely and always happy to help. Could have been cleaner as there were a couple of cockroaches that frequented the room ans well and mould on the bathroom roof. The walls were thin so we could hear the people next doors conversation. A car is really helpful as it’s a little walk into town. Great facility
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Jennifer Maree

Liked: Cleanliness, amenities, property conditions & facilities
Lovely relaxing spot, good location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room. Close to town. Helpful and friendly staff. Enjoyed our week there.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Susan Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in lovely gardens, walkable to town. The only thing that would have made our stay better was a toaster in the room because food and dining is expensive on the Island.
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families.

Staff and everyone on the island extremely helpful and friendly. So much to do (including swimming, snorkelling and diving in the most pristine waters), and to see, and if you're interested in early Australian history and family history research, this place is a gold mine. One of Australia's best kept secrets perhaps? And what a bonus, no flies! Just loved it.
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv reception in evenings
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Spoilt

The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk

Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and relaxing place to stay

I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018