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Castaway Norfolk Island

3.0 star property
Hotel in Norfolk Island with a restaurant and a bar

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Photo gallery for Castaway Norfolk Island

Front of property
1 Bedroom Apartment | View from room
Banyan View Room | Living area | LCD TV
Garden
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Garden View Room

Garden View Room | View from room

Garden View Room

Highlights

Balcony or patio
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Banyan View Room

Banyan View Room | Living area | LCD TV

Banyan View Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Exterior

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About the neighborhood

Map
Burnt Pine, Norfolk Island, 2899

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive - 1.4 miles
  • The Arches - 4 min drive - 1.9 miles
  • Queen Elizabeth Lookout - 4 min drive - 1.9 miles
  • Emily Bay Beach - 5 min drive - 1.9 miles
  • Norfolk Island Botanic Garden - 5 min drive - 1.9 miles

Getting around

  • Norfolk Island (NLK) - 2 min drive

Restaurants

  • ‪The Olive - ‬4 min walk
  • ‪The Bowlo Bistro - ‬7 min walk
  • ‪High Tide Kitchen - ‬9 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪Chinese Emporium - ‬13 min walk

About this property

Castaway Norfolk Island

Hotel near the bay
Take advantage of a terrace, a garden, and a library at Castaway Norfolk Island. The on-site local and international cuisine restaurant, Castaway Restaurant & Bar, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with laundry facilities and a fireplace in the lobby.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Concierge services, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Castaway Norfolk Island include comforts such as premium bedding, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castaway Restaurant & Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

Is Castaway Norfolk Island pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castaway Norfolk Island?

Self parking is free at this property.

What time is check-in at Castaway Norfolk Island?

Check-in start time: 8 AM; Check-in end time: 5 PM. After-hours check-in is not available.

What time is check-out at Castaway Norfolk Island?

Check-out is at 10 AM.

Does Castaway Norfolk Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person, roundtrip fee applies.

Where is Castaway Norfolk Island located?

Situated in Norfolk Island, this hotel is within 1 mi (2 km) of Queen Victoria's Garden, Bounty Folk Museum, and The Old Watermill. Norfolk Island Botanic Garden and Cascade Reserve are also within 2 mi (3 km).

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Castaway Norfolk Island Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities
I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Stayed 7 nights in Dec 2024

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024

6/10 Okay

John

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Leanne, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk first timers

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Epeli , Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017