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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Hotel in Norfolk with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Lobby
Indoor pool
Lobby
1 bedroom, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living Area)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 6
  • 2 King Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds (Bath Shower Combination)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - single
Separate bedroom
Designer toiletries
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
920 S 20th St, Norfolk, NE, 68701

What's nearby

  • Faith Regional Health Services - East Campus - 2 min drive - 0.9 miles
  • Central Park - 3 min drive - 1.4 miles
  • Norfolk Arts Center - 3 min drive - 1.8 miles
  • AquaVenture - 4 min drive - 2.0 miles
  • Fair Play Public Golf Course - 11 min drive - 7.0 miles

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Casey's - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Hotel in a rural location
At Holiday Inn Express & Suites Norfolk by IHG, you can look forward to a free breakfast buffet, an arcade/game room, and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Multilingual staff, a billiards/pool table, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Norfolk by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 5 AM–11 PM.

Is Holiday Inn Express & Suites Norfolk by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Norfolk by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Norfolk by IHG?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express & Suites Norfolk by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Norfolk by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Sunset Plaza Mall, Bank Memorial Park, and Faith Regional Health Services - East Campus. Central Park and Ta-Ha-Zouka Park are also within 2 mi (3 km).

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Holiday Inn Express & Suites Norfolk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 359 reviews
Rating 8 - Good. 60 out of 359 reviews
Rating 6 - Okay. 10 out of 359 reviews
Rating 4 - Poor. 9 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

This was a great place to stay and would plan to stay here again when traveling to Norfolk again.
Stayed 2 nights in May 2025

10/10

Property was clean staff friendly and helpful
Stayed 1 night in Apr 2025

10/10

Clean
Stayed 1 night in May 2025

10/10

Very nice and clean!
Stayed 1 night in May 2025

10/10

very clean, lots available for breakfast, hot tub pool area is nice size
Stayed 1 night in Dec 2024

10/10

Enjoyed our stay!
Stayed 1 night in Apr 2024

10/10

Clean and friendly place to stay.
Stayed 1 night in Oct 2023

10/10

Friendly staff and check-in & out, nice room, good breakfast.
Stayed 1 night in Apr 2023

10/10

Nice clean place to stay
Stayed 2 nights in Aug 2023

10/10

Very nice hotel. Friendly staff. Would definitely stay here again.
Stayed 1 night in Jul 2023

10/10

Ba
Stayed 2 nights in Dec 2024

10/10

Nice location
Stayed 2 nights in Nov 2023

10/10

Excellent hotel. This is the third time I’ve stayed here.
Stayed 1 night in Sep 2023

10/10

The Hotel was great, everything from the check-in to breakfasts the next morning.
Stayed 1 night in Jun 2022

8/10

Good overnight stay. Staff friendly.
Stayed 1 night in Sep 2023

10/10

Staff was very friendly! Very clean facility! Really enjoyed our stay!
Stayed 1 night in Aug 2022

10/10

I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Stayed 1 night in May 2024

10/10

Check in was easy. Room well cleaned. Breakfast was great.
Stayed 1 night in May 2024

10/10

Breakfast was good
Stayed 1 night in Dec 2023

10/10

We had a great stay! The breakfast was wonderful. Our room was spacious and clean. Staff was helpful.

10/10

Very nice people working here
Stayed 1 night in Jun 2023

10/10

Best in the city!
Stayed 1 night in Jul 2023

10/10

Great hotel. Great price. Easy!
Stayed 1 night in Jul 2023

10/10

great
Stayed 2 nights in Apr 2024

10/10

It was super nice but small parking lot
Stayed 1 night in Aug 2022