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Oyado Kiyomizuya

Property class: 3.5

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Photo gallery for Oyado Kiyomizuya

A traditional Japanese garden with a wooden structure, bamboo fence, and a koi pond. - Oyado Kiyomizuya (Noboribetsu)
A traditional Japanese garden with stone pathways, various trees, and a small pond. - Oyado Kiyomizuya (Noboribetsu)
A hot spring bath area with wooden walls and tiled flooring. - Oyado Kiyomizuya (Noboribetsu)
A traditional Japanese building with a tiled roof, wooden doors, and a sign with Japanese characters. - Oyado Kiyomizuya (Noboribetsu)
A traditional Japanese-style room with tatami flooring, a low table with cushions, a long dining table, and a painting on the wall. - Oyado Kiyomizuya (Noboribetsu)
At Oyado Kiyomizuya, you can look forward to an indoor public bath (no minerals), a garden, and a hair salon. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Semi Western-style Room

A hotel room with two beds, a desk with a lamp, a heater, and a window with curtains.

Semi Western-style Room

  • Sleeps 5
  • Free WiFi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a small refrigerator.

Japanese-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Traditional Room (Japanese Tatami Room)

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and an air conditioning unit.

Traditional Room (Japanese Tatami Room)

8.4 out of 10
Very good
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Traditional Room (Japanese Tatami Room)

A towel, a red cloth, and a white package with Japanese text on a patterned surface.

Traditional Room (Japanese Tatami Room)

  • Sleeps 4
  • Free WiFi

About the neighborhood

Noboribetsuonsencho, a neighborhood in Noboribetsu, is home to Oyado Kiyomizuya. Upopoy National Ainu Museum and Park and Toyako Forest Museum are cultural highlights, and some of the area's activities can be experienced at Jigokudani and Kojohama Onsen. Date Jidaimura and Noboribetsu Marine Park Nixe are also worth visiting. Visit our Noboribetsu travel guide
Map
173 Noboribetsu-Onsenmachi, Noboribetsu, Hokkaido, 059-0551

What's nearby

  • A calm body of water with mountains in the background.
    Shikotsu-Toya National Park
    1 min walk - 0.0 miles
  • A wooden bridge leading to a geothermal area with steam rising from the ground and a forested hillside in the background.
    Jigokudani
    8 min walk - 0.5 miles
  • A river flowing through a forested area with moss-covered rocks and trees.
    River Oyunuma Natural Footbath
    9 min walk - 0.5 miles
  • A calm lake with a mountain in the distance and cherry blossoms in the foreground.
    Lake Toya
    39 min drive - 30.6 miles
  • Upopoy National Ainu Museum and Park
    36 min drive - 20.8 miles

Getting around

  • Noboribetsu Station
    11 min drive
  • New Chitose Intl. Airport (CTS)
    61 min drive

Restaurants

  • レストラン グリーンテラス
    6 min walk
  • そば処 森々亭
    5 min drive
  • ミルキィーハウス
    7 min walk
  • レストラン リバティ
    7 min walk
  • 満腹亭
    13 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 8:00 AM for a fee: JPY 3,300 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book Room Only or Breakfast Included rate plans and wish to receive dinner (surcharge) during their stay must contact the property at least 5 days in advance of arrival to pre-book it.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Oyado Kiyomizuya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oyado Kiyomizuya?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Oyado Kiyomizuya?

Check-out is at 10:00 AM.

Where is Oyado Kiyomizuya located?

Located in Noboribetsuonsencho, this ryokan is within a 10-minute walk of Jigokudani and River Oyunuma Natural Footbath. Shikotsu-Toya National Park is 3.1 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oyado Kiyomizuya Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 234 out of 493 reviews
Rating 8 - Good. 186 out of 493 reviews
Rating 6 - Okay. 58 out of 493 reviews
Rating 4 - Poor. 10 out of 493 reviews
Rating 2 - Terrible. 5 out of 493 reviews

Reviews

Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional ryokan with Hot Springs Onsen.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Aidan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: - very spacious room - very comfortable Japanese-style beds - outdoor onsen pool was incredible - excellent service/attentive staff - walkable to Jigokudani and shopping street - water/electricity/heating all functional Cons: - very outdated decor (though if you’re just there to sleep, that’s fine) - hallways feel like they are from The Shining - random gunk all over the walls and peeling wallpaper (in hallways and room) - some mold in the bathroom - generally in a state of disrepair unfortunately
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, amenities
The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Staff is excellent. The building is a bit dated but good enough and clean for us. The suit (2 rooms) is so spacious. We have a choice to sleep either on the “tatami “ or bed. We had the Half Board (Breakfast and Dinner) definitely worth for the money and experience. The hike in the surrounding area was excellent. Recommend strongly 😀
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Marc

Liked: Amenities
A generally clean but dated accommodation which could need some touch-ups. The service was excellent, the room ok, though no A/C and might become hot in summer. The one sore spot was the bathroom: the shower curtain was full of black mould spots - the rest of the bathroom however was ok. As I have only seen this the last morning - I was using the onsen the other days, it made no sense to complain to the front desk. However, this shouldn’t have happened in the first place as this was not a hidden spot but very obvious. Another disappointing thing, not the fault of the property though, was the limited availability of restaurants as many were closed in town.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value ryokan in Noboribetsu. Great food and service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Seongdeok

Liked: Cleanliness, staff & service, property conditions & facilities
Diner and breakfast was wonderful! Very nice staff as well!
Verified review

8/10 Good

Shan

Liked: Cleanliness, staff & service
nice onsen
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was extraordinary. Comfortable Futon Excellent Hotel Location Highly recommended
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Japanese style inn

Wonderful Japanese style inn. Excellent meal, delicious Japanese food is served in your room. Onsen water quality was outstanding! Staff was friendly. Older building, but still worth to visit. We will return!
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Jerome

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

The say was fine for one night.

Well located but old property that would deserve to be refreshed.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Siu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osen is good
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
First time to Noboribitsu and it was great. It deep down in the mountains in its own little town. Definitely would have to take a bus or taxi in to get to the town
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

JIMMY PENG SOON

Liked: Staff & service
Nice place to stay if u want to get out of the city for some peace and quiet. Dining is not easy to find. Many places are closed when we were there. The hotel service staff were excellent but while the onsen was good, it’s very old and run down.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Byeong Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old. Plenty of room space. Friendly staffs and service. Famous onsen water but the onsen facility is aged and update would be be appreciated.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Jingwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Muhamad Nasri

Liked: Cleanliness, staff & service, property conditions & facilities
Booked two rooms for my family and they upgraded us to two bigger rooms. The property is a little antiquated and small, but still well maintained in spite of its age, and retains quite a bit of charm. Location wise it is slightly further away compared to the other properties, so requires abit of uphill walking. There is an indoor and outdoor onsen. I enjoyed the quietness and calm of the propert the most - it was very healing.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

JUNGAH

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place to visit Noboribestu onsen areas and also to enjoy lovely onsen in the hotel. We could spent 2days 1 nite fully with gentle staffs all the time. HOWEVER, we as three Korean girls needed to walk to parking lot in the rain when departing while other guests were served with satff's driving cars in front of hotel...We felt discrimination badly. That experience ruined all good memories unfortunately. Please don't do that any more.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

LO

Liked: Cleanliness, property conditions & facilities, room comfort

Poor service, poor beverages that do not worth

I will not order Wagyu and Crab dinner again. There is nothing special at all. You can have hair crab with 5000 yens only, this hotel is not cooking it in special way but chopping it in half and boiled the body only and use legs to make sashimi which amazingly TASTELESS. I regret to pay like 20000 yens for one night dinner. The service is not good and I don't feel respected. They put dishes on desk like hammering the table. I was sitting in the middle and she placed dishes on the right edge. The hot spring is the best part.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

toshiyuki

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
料理は良かった
Stayed 1 night in Aug 2026
Verified review

8/10 Good

SATORU

Liked: Staff & service, amenities
スタッフの方々の対応が素晴らしかったです。
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

CHINATSU

Disliked: Cleanliness, staff & service, property conditions & facilities
前日にホテルまほろばに宿泊しましたが、スタッフの質、食事内容など圧倒的に劣っており落胆しています。食事も部屋食ということで期待しましたが、日本語があまり通じないスタッフが配膳され食事の内容説明も何もなく部屋食の醍醐味もなし。食事の質はまほろばのバイキングのほうが数段上でした。また、外出時に鍵をあずける際、受付の日本人男性年配スタッフの無愛想さ。無言での鍵の受渡しや、質問しても無言。ホテルから戻って部屋番号を伝えても無言。研修中とかかれた日本語があまり通じない外国人スタッフに1人で配膳させたりスタッフ教育は大丈夫かと思いましたが、経験のありそうな日本人スタッフがそのような様子であり、私は海外も含めてかなりのホテルに宿泊しましたがこんなにホスピタリティに欠けた場所は海外にもあまりありませんでした。少なくても、まほろばホテルと比較すると夜と朝の食事の質は10点満点中3点、スタッフは10点満点中1点です。10年前はそこまで印象は悪くなかったですが、2度とお世話になることはないです。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回宿泊のときは、5分ほど歩いた登別温泉中心部に、おすすめの居酒屋があり、とてもおいしかったです。 今回は、お部屋で夕食、朝食ともにいただきました。 出汁の使い方がとてもこくぶかい。大満足ですを
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Raito

Liked: Property conditions & facilities
建物の古さは感じる。 朝晩の食事はかなり良かった。 職員の方の対応も親切でした。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Hyunho

Liked: Staff & service
시설이 오래되어 좀 그렇네요.. 대신 휴식이 필요한 적절한 시기에 잘 쉬다왔어요.
Stayed 1 night in Dec 2025