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Noboribetsu Grand Hotel

3.5 star property
Hot springs and natural wonders await near Jigokudani, where travelers can soak in mineral waters, savor Japanese cuisine, and enjoy evening entertainment

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Photo gallery for Noboribetsu Grand Hotel

Hot springs - Noboribetsu Grand Hotel (Noboribetsu)
Sauna - Noboribetsu Grand Hotel (Noboribetsu)
Hot springs - Noboribetsu Grand Hotel (Noboribetsu)
Hot springs - Noboribetsu Grand Hotel (Noboribetsu)
Hot springs - Noboribetsu Grand Hotel (Noboribetsu)
Noboribetsu Grand Hotel provides a peaceful escape with its indoor mineral hot spring and sauna. Travelers can enjoy authentic Japanese dishes at Matsumae restaurant, visit the on-site cafe for refreshments, and spend evenings playing in the arcade or using the WiFi connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 34 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Noboribetsuonsencho, a neighborhood in Noboribetsu, Noboribetsu Grand Hotel is near theme parks. Dai-ichi Takimoto-kan and Noboribetsu Grand Hotel are notable landmarks, and the area's natural beauty can be seen at Jigokudani and River Oyunuma Natural Footbath. Date Jidaimura and Noboribetsu Marine Park Nixe are not to be missed. Visit our Noboribetsu travel guide
Map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551

What's nearby

  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    1 min walk - 0.0 miles
  • Oyunumagawa Hot spring water stream with colorful rock near Jigokudani hell valley, Noboribetsu, Hokkaido, Japan. Here is famous for visitors to heal foot by hot spring water.; Shutterstock ID 4318119
    River Oyunuma Natural Footbath
    19 min walk - 1.0 mile
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    42 min drive - 24.9 miles
  • Jigokudani
    9 min walk - 0.5 miles
  • Noboribetsu Bear Park
    12 min walk - 0.7 miles

Getting around

  • Noboribetsu Station
    7 min drive
  • New Chitose Intl. Airport (CTS)
    59 min drive

Restaurants

  • レストラン リバティ
    3 min walk
  • 味の大王登別温泉店
    3 min walk
  • 満腹亭
    12 min drive
  • adex cafe
    7 min walk
  • Pizzeria Astra
    3 min walk

About this property

Noboribetsu Grand Hotel

Hotel near Jigokudani
Located close to River Oyunuma Natural Footbath and Date Jidaimura, Noboribetsu Grand Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and an arcade/game room. For some rest and relaxation, visit the sauna. The on-site restaurant, Matsumae, features Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Hot springs on site, a vending machine, and newspapers in the lobby
  • Luggage storage, an elevator, and a 24-hour front desk
  • A front-desk safe and a banquet hall
Room features
All 241 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • Wardrobes/closets, refrigerators, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 4400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 4400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Frequently asked questions

Is Noboribetsu Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Noboribetsu Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Noboribetsu Grand Hotel?

Check-out is at 10 AM.

Where is Noboribetsu Grand Hotel located?

Located in Noboribetsuonsencho, this hotel is within 1 mi (2 km) of Jigokudani and River Oyunuma Natural Footbath. Date Jidaimura and Dai-ichi Takimoto-kan are also within 6 mi (10 km).

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Reviews

Noboribetsu Grand Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 265 out of 593 reviews
Rating 8 - Good. 243 out of 593 reviews
Rating 6 - Okay. 56 out of 593 reviews
Rating 4 - Poor. 16 out of 593 reviews
Rating 2 - Terrible. 13 out of 593 reviews

Reviews

10/10 Excellent

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, fantastic private onsen, good breakfast and dinner
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a beautiful area; excellent Kaiseki dinner & breakfast buffet; outdoor onsen with beautiful view; able to walk to small town for shopping/dining
Stayed 1 night in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice and clean. Layout was good with the onsen
Stayed 2 nights in Sep 2025

6/10 Okay

Lai

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & comfortable. However, buffet dinner was underwhelming.
Stayed 2 nights in Oct 2025

8/10 Good

Siang Kwang

Liked: Cleanliness, amenities, property conditions & facilities
The check in was fast & easy and the staff are friendly & helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Japanese style room. It’s a great cultural experience. The setting is not for everyone, since almost everything is on the floor. But we enjoyed it and having a lot of fun taking pictures. It’s a 5 minutes walk from the Hell Valley and the shopping street. Some of the great trails to walk around the lakes and to the foot bath stream. Lots of options for breakfast buffet.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, lots of buffet options. Clean with a great onsen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and comfortable room with a wide breakfast and dinner spread
Stayed 2 nights in Oct 2024

8/10 Good

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
The onsen facility was superb. Staff service at the dining hall could be better.
Stayed 3 nights in Jun 2025

8/10 Good

Ting Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Chi Kan Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and private bath is a must
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a wonderful onsen wooden tub. Very relaxing and large room. Beautiful winter scenery. Relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

CHUN WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. The dinner buffet is nice. Only the spa facilities are a bit old, but in good condition
Stayed 2 nights in Sep 2024

10/10 Excellent

HSING-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Onsen is really amasing, you need to stay at least two nights in order to enjoy the two different onsen inside. The buffee dinner is also wonderful. It is worth to stay in this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a room with a private bath. I liked that the bath is ready when you arrive. Felt very luxurious. The staff were very hospitable. The dinner buffet was interesting. Lots of variety.
Stayed 1 night in Feb 2025

10/10 Excellent

RYAN TSHUI YIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
Stayed 1 night in Oct 2023

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well. The hotel could benefit from a facelift, but all in all it was good
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After considering both Dai-ichi Takimotokan and the Grand Hotel for my stay, I initially leaned towards Dai-ichi for its closer proximity to Jigokudani. However, the room aesthetics didn't quite appeal to me, so I opted for the Grand Hotel instead — and I'm glad I did. The buffet options were diverse and the dining experience was exceptional. I was equally impressed with the room, and both the onsen and service were outstanding. I highly recommend the Grand Hotel for anyone visiting Noboribetsu.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor onsen is a must-visit. Bathhouse features Sulphur bath, iron bath and sauna. It worths to stay in a suite, huge quiet room facing the mountain with spacious bathroom and wood bath tub. Dinner buffet features wagyu, crabs, shasimi and melon. Breakfast buffet features kaisendon, onsen eggs. Finally, staff are super friendly, always greet and even helped us to move our luggage up the enterance slope. It's a nice relaxing experience.
Stayed 1 night in Oct 2024