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Smile Hotel Shirakawa

Property class: 3

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Photo gallery for Smile Hotel Shirakawa

A hotel room with two beds, a desk with a chair, a mirror, and two wall-mounted lights. - Smile Hotel Shirakawa (Nishigo)
A traditional Japanese torii gate leading to a shrine, surrounded by lush greenery and stone lanterns. - Smile Hotel Shirakawa (Nishigo)
A multi-story hotel building with a sign indicating it is a hotel. - Smile Hotel Shirakawa (Nishigo)
A reception desk with a 'Smile Hotel' sign, a mirror, and a small table. - Smile Hotel Shirakawa (Nishigo)
A buffet setup with various dishes and utensils, a vase of pink flowers, and a counter with a cash register. - Smile Hotel Shirakawa (Nishigo)
Located close to Komine Castle and Nanko Park, Smile Hotel Shirakawa provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room Smoking

Room

Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Nonsmoking

Room

Single Room Nonsmoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for UNIVERSAL Single Room Smoking

Room

UNIVERSAL Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, and a chair. There are two wall-mounted lights and a small table with a chair.

Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

A hotel room with a large bed, a desk, and a chair. There are two wall-mounted lights and a small table with a chair.

Single Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a small bedside table, a chair, and a mirror.

Twin Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

A hotel room with a large bed, a desk, and a chair. There are two wall-mounted lights and a small table with a chair.

Single Room, Smoking

8.0 out of 10
Very good
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Smoking

A hotel room with a large bed, a desk, and a chair. There are two wall-mounted lights and a small table with a chair.

Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nishigo is home to Smile Hotel Shirakawa. Nasu Stained Glass Museum and Emile Galle Museum are cultural highlights, and some of the area's notable landmarks include Komine Castle and Shirakawa no Sekiato. Don't miss out on a visit to Nasu Flower World. Visit our Nishigo travel guide
Map
Nishogo-mura Ishizuka Kita 72, Nishigo, Fukushima-ken, 9618044

What's nearby

  • A traditional Japanese castle with a multi-tiered tower, surrounded by well-maintained trees and a stone wall.
    Komine Castle Ruins
    6 min drive - 2.3 miles
  • Myotokuji Temple
    4 min drive - 1.9 miles
  • Myokanji Temple
    4 min drive - 1.9 miles
  • Shirakawa Haristos Othodox Church
    5 min drive - 2.1 miles
  • Komine Castle
    6 min drive - 2.3 miles

Getting around

  • Nishigo Shinshirakawa Station
    19 min walk
  • Fukushima Airport (FKS)
    100 min drive

Restaurants

  • 幸楽苑 白河店
    6 min walk
  • 麺処 新白河
    19 min walk
  • かづ枝食堂
    9 min walk
  • 大志軒
    7 min walk
  • ケンタッキーフライドチキン
    9 min walk

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • KAGURA

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Shirakawa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Smile Hotel Shirakawa?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Shirakawa?

Check-out is at 10 AM.

Where is Smile Hotel Shirakawa located?

Situated in Nishigo, this hotel is 2.4 mi (3.8 km) from Komine Castle and 3 mi (4.9 km) from Nanko Park. Nasu Flower World and Nikko National Park are also within 9 mi (15 km). Nishigo Shinshirakawa Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Shirakawa Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 127 out of 300 reviews
Rating 8 - Good. 115 out of 300 reviews
Rating 6 - Okay. 43 out of 300 reviews
Rating 4 - Poor. 10 out of 300 reviews
Rating 2 - Terrible. 5 out of 300 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable, clean room, good breakfast.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and accommodating. They were very helpful with the fact I spoke limited Japanese.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent bath with great view.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and bathroom could fulfill water. stuff were kindness.plenty of car parking.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel building and its facilities are a little bit old, the room is very clean and hotel staff are very friendly. It takes about 15 minutes’ walk from New Shirakawa (Shin Shirakawa) Train Station, or you can catch a taxi at about 1000 Yen. There are several restaurants located within five minutes’ walking distance, however, it is relatively far from downtown Shirakawa and Komine Castle.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find and the entire stay was effortless.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
i always stay here. clean room and strange bathtub!?,i love it!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and not far from Nasu and Nikko.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything is decent and nice
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel. Nothing special but clean and efficient and priced right. Decent breakfast as well. Staff all very efficient and courteous.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応 何度も利用しているが部屋が綺麗
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間夠之大，光猛！ 浴室是乾濕分離，非常之好的設計 另外見到房間內有推介按摩，由於本人日語不靈光，加上沒有local phone number 所以請櫃檯職員協助打電話預約，最後成功預約房內按摩 感謝職員協助～
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
無料駐車場があります 部屋数と駐車場はイコールではなかったので、少なく感じました
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
風呂のお湯張りの時お湯の出が
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が広くて、いつも重宝してます
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
風呂場の排水口から臭いがあり不快感があった
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
風呂場の排水口から臭いががあり不快感があった 303号室
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
タクシーなどすぐたいおう
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広くて非常に清潔、快適に宿泊できました。特にお風呂はビジネスホテルなのに大きくてくつろげます。残念なのはアメニティの数があまり多くないのとWi-Fiの速度が遅いこと、朝食のカレーがあまりおいしくなかったのが残念。ウエルカムドリンクを用意してほしい。（お茶だけではなくコーヒーか紅茶も用意してほしい）
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く快適であった。また利用したいと思います
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で清潔なお部屋でした。部屋が広い上お風呂が広くて感動しました。国道沿いにあるので車でくる人は良いと思いますが新幹線でくる人はちょっと歩くので遠く感じる人もいるかもしれません。とても良いホテルでしたがWi-Fiの速度が遅いのと、朝ごはんのメニューがちょっと残念でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場は広く、停めやすかったです
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Disliked: Cleanliness
駐車場が満車になって止める所が無くなるのが困る
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
毎回利用させて頂いて近辺のホテルより格安でとても良い思う 今回残念だったのは冷蔵庫の中と冷蔵庫の上に髪の毛が落ちていたのが残念だった。
Stayed 1 night in Apr 2026