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Yu Kiroro

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Photo gallery for Yu Kiroro

A spacious living area with a large dining table, comfortable seating, and a stone accent wall. - Yu Kiroro (Akaigawa)
Property video
A modern living room with a fireplace, leather sofas, wooden flooring, and a unique wavy ceiling design. - Yu Kiroro (Akaigawa)
A modern kitchen with a central island, wooden flooring, and large windows offering mountain views. - Yu Kiroro (Akaigawa)
A modern spa area with a wooden bathtub, a stone wall, and a view of snowy mountains. - Yu Kiroro (Akaigawa)
Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Kiroro Resort

At Yu Kiroro, you can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and a playground. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. For some rest and relaxation, visit the hot springs or the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a fireplace in the lobby.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One Bedroom Suite

In-room safe, iron/ironing board, cribs (surcharge), WiFi (free)

One Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a coffee table, a desk, and a kitchen area.

Suite, 1 Bedroom

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a dining area.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Bedrooms

A room with large windows, a sofa, a chair, and a lamp.

Superior Room, 2 Bedrooms

  • Mountain view
  • 95 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

A modern living room with a sofa, coffee table, and a TV.

Deluxe Room, 2 Bedrooms

  • Mountain view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 3 Bedrooms

A modern hotel room with a large bed, a flat-screen TV, a wooden nightstand, and a large mirror.

Suite, 3 Bedrooms

  • Mountain view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Room, 3 Bedrooms

A modern living room with a large TV, comfortable seating, a desk, and a view of a snowy landscape through large windows.

Superior Room, 3 Bedrooms

  • Mountain view
  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Room, 3 Bedrooms

A hotel room with two beds, a dark-colored desk, and a large window with natural light.

Deluxe Room, 3 Bedrooms

  • Mountain view
  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds

View all photos for Studio, 1 Bedroom

A hotel room with a large bed, a seating area, and a wall-mounted artwork.

Studio, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large mirror.

Basic Twin Room, 1 Bedroom, Non Smoking

  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Bedroom

A modern hotel room with a large bed, a seating area with a chair and table, a wall-mounted artwork, and a bathroom with a mirror and sink.

Premium Room, 1 Bedroom

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Bedrooms, Non Smoking

A modern hotel room with a large bed, a seating area with a chair and table, a wall-mounted artwork, and a bathroom with a mirror and sink.

Premium Room, 2 Bedrooms, Non Smoking

  • Mountain view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Superior Apartment

In-room safe, iron/ironing board, cribs (surcharge), WiFi (free)

3 Bedroom Superior Apartment

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Superior Apartment

In-room safe, iron/ironing board, cribs (surcharge), WiFi (free)

Two Bedroom Superior Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Akaigawa is home to Yu Kiroro. Kiroro Resort and Jozankei Hot Spring are worth checking out if an activity is on the agenda. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting. Spend some time exploring the area's activities, including skiing, skiing lessons, and snowboarding. Visit our Akaigawa travel guide
Map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571

What's nearby

  • A snowy mountain landscape with a ski lift and a building in the background.
    Kiroro Resort
    11 min walk - 0.6 miles
  • A snow-covered canal with reflections of lights, buildings, and a crowd of people.
    Otaru Canal
    40 min drive - 17.7 miles
  • A snowy ski slope with a ski lift, trees, and a mountain in the background.
    Kokusai Ski Resort
    45 min drive - 24.9 miles
  • Asarigawa Hot Spring
    31 min drive - 15.2 miles
  • Shin Nihonkai Ferry
    39 min drive - 17.7 miles

Getting around

  • Niki Station
    34 min drive
  • New Chitose Intl. Airport (CTS)
    109 min drive

Restaurants

  • Brasserie Akaigawa
    12 min walk
  • スカーレル
    38 min drive
  • ウッドペッカー
    38 min drive
  • Cafe ロケールSKS
    50 min drive
  • 山中牧場
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 3,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Crib (surcharge)
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 16 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 5000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 4200 for adults and JPY 3100 for children
  • Crib (infant bed) fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are welcome to use the onsite public bathing facilities

Frequently asked questions

Is Yu Kiroro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Yu Kiroro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Yu Kiroro?

Check-out is at 10:00 AM.

Are there all-inclusive benefits at Yu Kiroro?

Some rate plans available at this property are all-inclusive.

Where is Yu Kiroro located?

Set amidst the mountains, this ski-in/ski-out hotel in Akaigawa is within 9 mi (15 km) of Kiroro Resort and Ski Village Asari and close to winter sports such as skiing lessons. Sakaimachi Street and Otaru Music Box Museum are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Yu Kiroro Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified review

10/10 Excellent

Lawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for a luxury stay, nice and clean rooms as usual, with excellent service.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good and clean. Room is quite big enough with open kitchen and full facilities for cooking.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Ananta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient accommodation, clean, comfortable sleep. Almost complete equipment. Only missing a dishwasher. It would be great it have.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Mun Hao

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service! Very great job to Rei for excellent support, patience, informative and went above and beyond on helping me to solve my transportation issue to other areas!!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom apartment is very spacious, well equipped and clean. Also love the public onsen and easy access to the ski trails. The only thing to complain is the limited selection of food and grocery supplies near the hotel (no convenience stores and lack of dinner choices except hotel restaurant which is just average or 30 minutes drive to Otaru city). But overall still a good bargain at low season. Not sure about prices in high ski season though.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very high end
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for the cosy stay and excellent service.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Wai Ho

Liked: Cleanliness, property conditions & facilities
Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が丁寧で良かった。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

tomofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な施設で素晴らしい。 サービスレベルの大切なポイントが少々ズレてるが、サービスしようという意図は素晴らしい。
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities
房間非常整潔及足夠空間。車位充足。適合一家人在房中自行煮簡單晚餐
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

YUE LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in out非常的方便。服務也很好
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MEI-TZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大 幹凈 員工友善
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

YUKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まるで新築のような清潔感、とっても快適に過ごせました！併設のレストランもとても美味しかったです。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

タカヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良い。施設が綺麗。
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

yukihiko

Liked: Cleanliness, property conditions & facilities, room comfort

スキー後（チェックアウト後）

スキー後にチェックアウトしてても入浴できるようにしてほしい。多少の費用が掛かってもいいです。
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

JURI

Liked: Cleanliness, amenities, property conditions & facilities
9月に利用しました。 初めての北海道でしたが、このホテルに泊まれて良かったです。 朝里ICからぐねぐねした山道を登ったり下ったりしなければいけませんし、帰りが夜遅く(と言っても20時頃)になると霧が発生して運転がとても怖かったです。 だけど、たどり着けば都。 とても快適な空間です。ロビーは緑が見え、解放感があり、素敵な暖炉があります。 部屋も広くキッチン・洗濯機があるので別荘に来た感覚でリラックスできます。 ２ベッドルームにしたので、シャワーもトイレも２つあるのがよかったです。 寝る時はパジャマではなく、浴衣でした。寒かったので持ってきた洋服を着て寝ました。 イベントも豊富で夜はBBQを予約しました。あいにくの雨で室内になってしまいましたが、北海道で採れた食材をいただけたのは良かったです。自ら焼くのではなく、焼いたものを持ってきてくださるので洋服に匂いがつかないのもよかったです。 モーニングウォークを宿泊前に予約していたのですが、チェックインの際に、担当者が海外に行ってしまったので出来ないと言われました。ホテル内で話が伝わってなかったようです。ホテル周辺の探索ができると楽しみにショックでした。自分たちで行くには熊が出る恐れもあるので危険だと言われ、諦めました。 2泊したのでプライベート温泉が無料で楽しめたのはよかったです。すごくおしゃれで周りの目を気にすることなくゆっくりした時間を過ごせました。 朝食も豊富で、どれにするか迷うほど。どれも量が多く食べきれない人ももしかしたらいるかもしれません。私は朝から黒毛和牛ステーキをいただきました(笑)2日目はカレーにしました。カレーがあるのはインド人シェフだからだそうです。おいしかったです。 スタッフとサービスの★を３つにしたのは、当たり前にできるであろう「挨拶」がなかったのと、「おもてなし」という感じではなく、ただ「サービス(宿・食事)を提供している」という感じがしたからです。 冬季は連泊の宿泊客が多い宿で、私たちは2泊しかしていないからなのかもしれませんが、人の温かみを感じることができませんでした。 過度なサービスをしてほしいわけではありません。挨拶は最低限した方がいいのではないかなと思います。2日目もフロントにいたスタッフ(40代くらいの女性)の方はこちらを見ることもなく挨拶していただける気配がなかったのでこちらから「おはようございます」と声をかけました。 外資系のホテルですが、もう少し「おもてなし」の心が見えたらさらに良いホテルになるなぁと思いました。 とても素敵な空間です。非日常を味わえるのでとてもリラックスできると思います。また利用させていただきます。 お世話になりました。ありがとうございました。
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

長期滞在型コンドミニアム

コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Nanmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オープンしたばかりなので、色々トラブルがあったのですが、スタッフの皆さんの一生懸命さがトラブルを帳消しにしてくれました。また滞在したいコンドミニアムです。
Stayed 4 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスがゴミすぎてそれ以外のコメントがない。それなりの予算が有ればここに泊まらないほうがお勧めです。
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Everlyn

Stayed 2 nights in Jul 2026