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WE Hotel Toya

3.0 star property
Lakefront hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for WE Hotel Toya

Public bath
Twin Room, Lake View | Lake view
Twin Room, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe
Public bath
Restaurant
Travelers find serenity at WE Hotel Toya on Lake Toya's shores. Enjoy relaxing massages, complimentary self-serve breakfast, WiFi, two bars, an on-site restaurant, and practical amenities like luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for King Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room With Lake View

  • Sleeps 2

View all photos for Twin Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room With Lake View

  • Sleeps 2

View all photos for Twin Room, Lake View

Twin Room, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Down duvet
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Down duvet
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds, Lake View

Triple Room, 3 Twin Beds, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room, 3 Twin Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Down duvet
Premium bedding
Separate bathtub and shower
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Villa

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Pillowtop bed
Premium bedding
Down duvet
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Standard Villa

Standard Villa | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Villa

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Pillowtop bed
Premium bedding
Down duvet
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa

Living area | 29-inch LCD TV with digital channels, TV

Deluxe Villa

  • Sleeps 6

Standard Double Room

  • Sleeps 2

Standard Villa

  • Sleeps 4

View all photos for Triple Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room With Lake View

  • Sleeps 3

About the neighborhood

Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

What's nearby

  • Lake Toya - 11 min walk - 0.6 miles
  • Usuzanfunka Memorial Park - 13 min drive - 7.8 miles
  • Toyako Hot Spring - 15 min drive - 8.7 miles
  • Toyako Onsen - 16 min drive - 9.3 miles
  • Rusutsu Resort - 25 min drive - 11.7 miles

Getting around

  • Toya Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪Blossom Coffee - ‬13 min drive
  • ‪牛助 - ‬13 min drive
  • ‪cafe balher - ‬8 min drive
  • ‪乃の風茶寮 - ‬13 min drive

About this property

WE Hotel Toya

Hotel near Lake Toya
WE Hotel Toya provides amenities like 2 bars and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), a vending machine, and multilingual staff
  • A gift shop, luggage storage, and a front-desk safe
Room features
All 55 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • 29-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Similar properties

Hot springs

The Lake View Toya Nonokaze Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 591 reviews
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya pet-friendly?

No, pets are not allowed at this property.

How much is parking at WE Hotel Toya?

Self parking is free at this property.

What time is check-in at WE Hotel Toya?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WE Hotel Toya?

Check-out is at 10:00 AM.

Where is WE Hotel Toya located?

Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Toyako Forest Museum is 2.9 mi (4.7 km) away.

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WE Hotel Toya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 178 reviews
Rating 8 - Good. 46 out of 178 reviews
Rating 6 - Okay. 15 out of 178 reviews
Rating 4 - Poor. 7 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hui han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2024

8/10 Good

So Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Stayed 2 nights in Jul 2023

4/10 Poor

haiyu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Stayed 1 night in Oct 2025

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Stayed 2 nights in Jun 2025

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025

6/10 Okay

Yahsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備準備需加強

服務很好，不過房間的wifi密碼並未如介紹時顯示在開電視時的飯店介紹畫面，後來聯繫櫃檯派人來處理；要睡覺時無法關燈，也是再聯繫了櫃檯人員來處理。房間設備的準備狀況，對性價比感到失望。
Stayed 1 night in Mar 2025

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レイクビューがとても綺麗でした。 日の出が見れると思っていなかったので、さらに嬉しかったです！ ディナーも美味しかったですし、温泉も癒されました。静かでリラックスできました。
Stayed 1 night in Jan 2025

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

目の前に洞爺湖

サービスから天然温泉まで最高。もしかすると週末になると混むのかもしれないが、平日だと空いていて露天風呂が貸切状態でからまた最高。 全室お部屋からも洞爺湖が眺められて、夕焼け、朝焼けを鑑賞することができる(窓も大きい)。 今回は外したのだが、夕食がいつも少なく感じるのでもう少し量が増えるといいなと感じている。
Stayed 1 night in Nov 2024

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024

4/10 Poor

Geddy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

整體居住感受不佳

飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。
Stayed 1 night in Oct 2024

8/10 Good

Tan Hwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hyun Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조용히 쉬기에는 만점인 호텔

규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다.
Stayed 1 night in Aug 2024

8/10 Good

PEI CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵
Stayed 1 night in Aug 2024

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

kazuyoshi

Liked: Cleanliness, property conditions & facilities
古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る
Stayed 1 night in Jul 2024

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024

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