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Toyako Onsen Hokkai Hotel

3.0 star property
Hotel with a full-service spa, 6-minute walk to Toyako Hot Spring

Choose dates to view prices

Photo gallery for Toyako Onsen Hokkai Hotel

Front of property
Hot springs
TV
Lobby
Balcony
Toyako Onsen Hokkai Hotel, near Toyako Hot Spring, offers a tranquil escape with an indoor mineral hot spring and spa services. Relax in the sauna, enjoy free WiFi, or sing at the karaoke facility. The on-site restaurant serves delicious meals to complete the experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Lake View

TV

Japanese Style Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Breakfast Included, Lake View

Free WiFi, bed sheets

Japanese Style Room, Breakfast Included, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

Japanese Style Room with Lake View Smoking

  • Sleeps 4

About the neighborhood

Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Usuzanfunka Memorial Park - 2 min walk - 0.1 miles
  • Toyako Hot Spring - 6 min walk - 0.4 miles
  • Lake Toya - 3 min drive - 1.7 miles
  • Rusutsu Resort - 38 min drive - 20.1 miles

Getting around

  • Toya Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪Blossom Coffee - ‬17 min walk
  • ‪岡田屋 - ‬12 min walk
  • ‪でめきん食堂 - ‬13 min walk
  • ‪Mogmog - ‬17 min walk
  • ‪牛助 - ‬7 min walk

About this property

Toyako Onsen Hokkai Hotel

Hotel near Toyako Hot Spring
An indoor mineral hot spring (onsen), laundry facilities, and a sauna are just a few of the amenities provided at Toyako Onsen Hokkai Hotel. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Hot springs on site, a vending machine, and karaoke
Room features
All guestrooms at Toyako Onsen Hokkai Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with hydromassage showers and toilets with electronic bidets

Similar properties

Exterior

Yutorelo Toyako

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 140 reviews
Yutorelo Toyako

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Is Toyako Onsen Hokkai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Toyako Onsen Hokkai Hotel?

Self parking is free at this property.

What time is check-in at Toyako Onsen Hokkai Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Toyako Onsen Hokkai Hotel?

Check-out is at 10 AM.

Where is Toyako Onsen Hokkai Hotel located?

Situated in Toyako, this spa hotel is within a 10-minute walk of Toyako Onsen and Toyako Hot Spring. Lake Toya is 1.6 mi (2.6 km) away.

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Reviews

Toyako Onsen Hokkai Hotel Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

8.6

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 108 reviews
Rating 8 - Good. 51 out of 108 reviews
Rating 6 - Okay. 15 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

Reviews

8/10 Good

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s construction is old, still using key instead of key cards, location is inconvenient compared to the other hotels in the town center, but hotel’s room has a beautiful view to the lake Toya.
Stayed 1 night in May 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Slightly run down, but still functional. Great views across Lake Toya
Stayed 2 nights in May 2024

8/10 Good

Eric

Old
Stayed 1 night in Jul 2024

10/10 Excellent

maki

Liked: Cleanliness, staff & service, property conditions & facilities
Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamolthip

Liked: Cleanliness, room comfort
ห้องกว้าง วิวทะเลสาบ โชคดีที่มาพักในช่วงเทศกาล ดอกไม้ไฟ
Stayed 1 night in May 2025

4/10 Poor

TAKAHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities
昔の旅館みたいな感じでした。
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次住這種傳統榻榻米的飯店，雖然飯店很有歷史年代感，但整體打理得很乾淨，接待爺爺也非常的親切。
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
景色非常好，客房舒服，晚餐食物熱度不夠 需改善
Stayed 1 night in Mar 2025

10/10 Excellent

Hui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湖景房可以俯瞰洞爺湖很美
Stayed 1 night in Dec 2024

8/10 Good

Goldy

Liked: Cleanliness, staff & service, amenities
有歷史痕跡的日式飯店，雖不新穎，但給人放鬆的悠閒感，飯店前即可搭乘道南巴士（公園前站），是另一個交通方便的意外驚喜。
Stayed 1 night in Oct 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet lakeside property with lake views

This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists.
Stayed 1 night in Sep 2024

8/10 Good

Sheng Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很不錯
Stayed 1 night in Jun 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts.
Stayed 2 nights in Feb 2024

10/10 Excellent

Root

Liked: Cleanliness, staff & service, property conditions & facilities
交通不是很方便
Stayed 1 night in Feb 2024

4/10 Poor

ching lung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
離洞爺湖的主要街上走路至少20分鐘，然後煙火更別說了，唯一就是不貴
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
季節がら仕方ないですが、カメムシが3匹出ました。 部屋の清掃は行き届いていると思います。
Stayed 1 night in May 2023

2/10 Terrible

きみえ

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋に入るなり、蜘蛛が部屋の中にいて驚きました。フロントに電話して処理してもらいましたが、すみませんもなく部屋を変えてくださいと言ったら空きがないので無理です…と、言われました。部屋が4階の一番端だったので花火もろくに見えず残念でした。残念なホテルでした。温泉は良かったのですが、また行こうとは思いません。
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

ご飯が美味しい

夕食が美味しかったです。温泉もとても良かった。
Stayed 1 night in Aug 2020

8/10 Good

Tammy, Australia

Liked: Cleanliness, staff & service
people are caring and nice even though with limit english
Stayed 2 nights in Dec 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
部屋からのロケーションが凄く良い
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

8/10 Good

Lin, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room, helpful and nice staff, great view from room, good location with easy parking.
Stayed 1 night in Aug 2019

6/10 Okay

machiko

Liked: Cleanliness, property conditions & facilities, room comfort

温泉でのマナーにガッカリ

フロントも朝食スタッフも皆さん親切でした、ただ、夜温泉に地元の人か従業員かわからないが、湯船に入っている間もシャワー場所に私物を置きっ放しにされて使えず困った
Stayed 1 night in Aug 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

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