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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Indulge in luxurious relaxation with world-class amenities like golfing and skiing or rejuvenate with spa treatments.

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Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

A panoramic view through a curved window, featuring a lake surrounded by hills and a distant mountain range. - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
A spacious lobby with a central fountain, multiple seating areas, and elegant chandeliers. - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
A spacious lobby with a central seating area, a grand staircase, and a modern chandelier. - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
A modern hotel lobby with a wooden slatted entrance, a long reception desk, and several potted plants. - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
A hotel lobby with a large chandelier, multiple seating areas with lamps, and a view of a cityscape at dusk. - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
The Windsor Hotel TOYA offers luxury in a peaceful setting. Guests can golf, relax in the indoor onsen, and enjoy French cuisine. Features include ski-in/ski-out access, cross-country trails, snowmobiling, and thalassotherapy. Staff are praised for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed (Lake Side)

A hotel room with a bed, a sofa, a glass table, and a large window offering a scenic view of the sea and mountains.

Suite, 1 King Bed (Lake Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Lake Side)

A hotel room with two beds, a chair, a table, and a large window offering a scenic view.

Premium Room, 2 Twin Beds (Lake Side)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds (Lake Side)

A hotel room with a large window offering a scenic view of the sea and hills. There is a bed, a sofa, a small table, and two lamps.

Suite, 2 Twin Beds (Lake Side)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Sea Side)

A hotel room with a bed, a sofa, a chair, and a lamp.

Suite, 1 King Bed (Sea Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (Sea Side)

A hotel room with a bed, a desk with a television, two armchairs, a small table, and a window with curtains.

Premium Room, 1 Queen Bed (Sea Side)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Sea Side)

A hotel room with two beds, a desk, a chair, a television, and a view of the outdoors.

Premium Room, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds (Sea Side)

A room with a large window offering a view of a coastal landscape, a lamp on a bedside table, and a patterned chair.

Suite, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a chair, a table, and a view of the mountains.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a desk, a chair, and a large window offering a view of the ocean.

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A room with a large window offering a view of a green landscape and a body of water.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Toyako is home to The Windsor Hotel Toya, Vignette Collection by IHG. Zenko-ji Temple and Kaributo are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Sobetsujohokanai are also worth visiting. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with horse riding, mountain biking, and hiking/biking trails. Visit our Toyako travel guide
Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • A calm body of water with mountains in the background.
    Shikotsu-Toya National Park
    6 min drive - 2.6 miles
  • A calm lake with a mountain in the distance and cherry blossoms in the foreground.
    Lake Toya
    12 min drive - 4.5 miles
  • A duck-shaped boat with the number 32 on a dock, fireworks in the background, and a sign with Japanese text.
    Toyako Onsen
    19 min drive - 8.8 miles
  • Usuzanfunka Memorial Park
    19 min drive - 8.6 miles
  • Toyako Hot Spring
    21 min drive - 9.4 miles

Getting around

  • Toya Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    105 min drive

Restaurants

  • 月浦ワイン醸造所
    17 min drive
  • でめきん食堂
    16 min drive
  • 江戸打ち そばらぼ
    9 min drive
  • とり勝
    12 min drive
  • Cafe&Restaurant The Toya
    16 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does The Windsor Hotel Toya, Vignette Collection by IHG have a pool?

Yes, this property has an indoor pool.

Is The Windsor Hotel Toya, Vignette Collection by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is The Windsor Hotel Toya, Vignette Collection by IHG located?

Conveniently located near the ski slopes, this Toyako hotel is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 9 mi (15 km) of Lake Toya and Usuzanfunka Memorial Park. Toyako Onsen and Toyako Hot Spring are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 423 out of 720 reviews
Rating 8 - Good. 207 out of 720 reviews
Rating 6 - Okay. 47 out of 720 reviews
Rating 4 - Poor. 25 out of 720 reviews
Rating 2 - Terrible. 18 out of 720 reviews

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great views!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yee Man

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place!
The shuttle bus
The entrance
The hotel room. My son loved his sofa bed!
Our hotel package included Breakfasts and we could choose between three restaurants ( either French, Japanese or Chinese )
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort. Lots of activities, wonderful sight seen.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Wu Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the top of toya lake with spacious room and view...5 stars
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Meha

Yes, but a bit old school. The view however, of the Lake was beautiful!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

DONG-LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quiet and beautiful views.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Tsung-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel provides excellent service! I will visit in the future.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Debora

Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

JAEJOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like dinner restaurants (SUSHI, out of Africa etc) and golf.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

CHAOTAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
we could have both views ocean and lake from the hotel. It's great!
Stayed 1 night in Oct 2023