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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Indulge in luxurious relaxation with world-class amenities like golfing and skiing or rejuvenate with spa treatments.

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Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

In-room safe, desk, blackout drapes, iron/ironing board - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
Executive Twin Room, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
Hot tub, hot springs, aromatherapy, body scrubs, thalassotherapy - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
View from property - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
In-room safe, desk, blackout drapes, iron/ironing board - The Windsor Hotel Toya, Vignette Collection by IHG (Toyako)
The Windsor Hotel TOYA offers luxury in a peaceful setting. Guests can golf, relax in the indoor onsen, and enjoy French cuisine. Features include ski-in/ski-out access, cross-country trails, snowmobiling, and thalassotherapy. Staff are praised for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Lake Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Lake Side)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds (Lake Side)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Sea Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Sea Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Queen Bed (Sea Side)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Sea Side)

Premium Room, 2 Twin Beds (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Sea Side)

Suite, 2 Twin Beds (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Toyako is home to The Windsor Hotel Toya, Vignette Collection by IHG. Zenko-ji Temple and Kaributo are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Sobetsujohokanai are also worth visiting. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with horse riding, mountain biking, and hiking/biking trails. Visit our Toyako travel guide
Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    5 min drive - 2.6 miles
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    9 min drive - 3.6 miles
  • Fireworks at Lake Toya every night.
    Toyako Onsen
    13 min drive - 6.1 miles
  • Usuzanfunka Memorial Park
    13 min drive - 5.9 miles
  • Toyako Hot Spring
    14 min drive - 6.5 miles

Getting around

  • Toya Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    105 min drive

Restaurants

  • 月浦ワイン醸造所
    17 min drive
  • 江戸打ち そばらぼ
    9 min drive
  • 岡田屋
    16 min drive
  • cafe balher
    9 min drive
  • 牛助
    16 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Luxury hotel
Take advantage of a golf course, an indoor mineral hot spring (onsen), and a grocery/convenience store at The Windsor Hotel Toya, Vignette Collection by IHG. Skiers and snowboarders can spend time on the slopes at this hotel offering cross-country skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a body scrub, thalassotherapy, or a facial. The on-site French cuisine restaurant, Gilligans Island, offers breakfast, lunch, and dinner. Enjoy onsite activities like snowmobiling, snow tubing, and horseback riding. Free in-room WiFi is available to all guests, along with shopping on site and mini golf.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up, and bike rentals
  • Hot springs on site, free newspapers, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 368 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, shower/tub combinations, and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will be closed for maintenance from noon on March 10 to 3 PM on March 13; from noon on March 24 to 3 PM on March 27; from noon on April 15 to 3 PM on April 17; from noon on April 21 to 3 PM on April 24, 2026.
This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Renovations and closures

This property is closed from March 10 2026 to March 12 2026 (dates subject to change).
The property will be renovating from April 1 2026 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

Does The Windsor Hotel Toya, Vignette Collection by IHG have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from April 1 2026 to April 1 2026 (completion date subject to change).

Is The Windsor Hotel Toya, Vignette Collection by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is The Windsor Hotel Toya, Vignette Collection by IHG located?

Conveniently located near the ski slopes, this Toyako hotel is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 9 mi (15 km) of Lake Toya and Usuzanfunka Memorial Park. Toyako Onsen and Toyako Hot Spring are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 411 out of 706 reviews
Rating 8 - Good. 206 out of 706 reviews
Rating 6 - Okay. 47 out of 706 reviews
Rating 4 - Poor. 24 out of 706 reviews
Rating 2 - Terrible. 18 out of 706 reviews

Reviews

Verified

10/10 Excellent

Yee Man

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place!
The shuttle bus
The entrance
The hotel room. My son loved his sofa bed!
Our hotel package included Breakfasts and we could choose between three restaurants ( either French, Japanese or Chinese )
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Meha

Yes, but a bit old school. The view however, of the Lake was beautiful!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort. Lots of activities, wonderful sight seen.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wu Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the top of toya lake with spacious room and view...5 stars
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

DONG-LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quiet and beautiful views.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tsung-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel provides excellent service! I will visit in the future.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Debora

Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great views!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JAEJOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like dinner restaurants (SUSHI, out of Africa etc) and golf.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Kwan Sat

Liked: Cleanliness, staff & service, amenities
The air conditioner is not working.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CHAOTAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service.
Stayed 1 night in Aug 2025