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The Westin Rusutsu Resort

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A wooden deck with chairs overlooking a mountainous landscape and a valley. - The Westin Rusutsu Resort (Rusutsu)
A spacious lobby with a high ceiling, a central seating area, and a staircase leading to upper levels. - The Westin Rusutsu Resort (Rusutsu)
A tall hotel with a prominent 'WESTIN' sign, surrounded by snow-covered landscape and a clear sky. - The Westin Rusutsu Resort (Rusutsu)
A spacious lobby with a central atrium, a staircase, and a seating area. - The Westin Rusutsu Resort (Rusutsu)
A spacious lobby with high ceilings, large windows, and a central bar area. - The Westin Rusutsu Resort (Rusutsu)
Luxury
5.0 star property
8.8

Excellent

Alpine sanctuary with hot springs

Surrounded by mountains, this property offers direct access to pristine slopes for skiing and snowboarding. Guests can soak in the spacious onsen hot springs after an exhilarating day outdoors. Two restaurants serve delicious cuisine for refueling.

Popular amenities

  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Bedroom (Twin - Two story)

A hotel room with two beds, a large window with a view of greenery, a painting on the wall, and a lamp.

Standard Room, 1 Bedroom (Twin - Two story)

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Bedroom (King Twin - Two story)

A large bed with a headboard, a bedside table, a lamp, a TV, and a view of greenery through a window.

Standard Room, 1 Bedroom (King Twin - Two story)

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Bedroom (4 Single beds - Two story)

A hotel room with a large bed, a desk, and a view of the outdoors.

Standard Room, 1 Bedroom (4 Single beds - Two story)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Bedrooms (5 Single beds - Two story)

A hotel room with two beds, a large window with a view of greenery, and a painting on the wall.

Standard Room, 2 Bedrooms (5 Single beds - Two story)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 108 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Bedroom (3 Single beds - Two story)

A hotel room with two beds, a desk, a television, and a large window with a view of the countryside.

Standard Room, 1 Bedroom (3 Single beds - Two story)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (King Twin - Two story)

A large bed with a headboard, a bedside table, a lamp, a TV, and a view of greenery through a window.

Executive Room, 1 Bedroom (King Twin - Two story)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (4 Single beds - Two story)

A hotel room with a large bed, a desk, and a view of the outdoors.

Executive Room, 1 Bedroom (4 Single beds - Two story)

  • Mountain view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom (Twin - High floor - Two story)

A hotel room with two beds, a large window with a view of greenery, a painting on the wall, and a lamp.

Luxury Suite, 1 Bedroom (Twin - High floor - Two story)

  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom (King - High floor - Two story)

A large bed with a headboard, a bedside table, a lamp, a TV, and a view of greenery through a window.

Luxury Suite, 1 Bedroom (King - High floor - Two story)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom (3 Single beds - Two story)

A hotel room with two beds, a desk, a television, and a large window with a view of the countryside.

Luxury Suite, 1 Bedroom (3 Single beds - Two story)

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom (4 Single bed - High floor - Two story)

A hotel room with a large bed, a desk, and a view of the outdoors.

Luxury Suite, 1 Bedroom (4 Single bed - High floor - Two story)

  • Mountain view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms (5 Single beds - Two story)

A hotel room with two beds, a large window with a view of greenery, and a painting on the wall.

Luxury Suite, 2 Bedrooms (5 Single beds - Two story)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 108 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (Twin - Two story)

A hotel room with two beds, a large window with a view of greenery, a painting on the wall, and a lamp.

Executive Room, 1 Bedroom (Twin - Two story)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks and in the mountains. Kyogoku Spring Water Village and Kaributo are local landmarks, and some of the area's attractions include Rusutsu Resort and Toyako Forest Museum. Take in the nearby slopes with cross-country skiing and skiing lessons, or check out other outdoor activities such as sledding and snow tubing. Visit our Rusutsu travel guide
View more Resorts in Rusutsu
Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711

What's nearby

  • A person skiing on a snowy mountain with a panoramic view of snow-covered hills and a lake in the distance.
    Rusutsu Resort
    1 min walk - 0.0 miles
  • A calm lake with a mountain in the distance and cherry blossoms in the foreground.
    Lake Toya
    30 min drive - 14.7 miles
  • A snowy ski slope with skiers, a mountain in the background, and a clear blue sky.
    Niseko Tokyu Grand HIRAFU
    49 min drive - 25.3 miles
  • Niseko Annupuri International Ski Area
    46 min drive - 25.0 miles
  • Niseko Hanazono Resort
    51 min drive - 26.3 miles

Getting around

  • Niseko Station
    27 min drive
  • New Chitose Intl. Airport (CTS)
    90 min drive

Restaurants

  • Oktober Fest
    7 min walk
  • カフェテリア ローンパイン
    5 min drive
  • ルスツ居酒屋 たんぽぽ食堂
    8 min walk
  • Belle Vue
    10 min walk
  • アトリウム

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:30 PM at scheduled times and on request
  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium
  • Kazahana

Things to do

  • 18-hole golf course
  • 2 hot springs
  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Indoor pool (guest access)
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Snowmobiling

Family friendly

  • Access to nearby indoor pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,184 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • 2 hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - 1:00 AM
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property at least 1 week in advance to reserve the airport shuttle bus.
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
Rusutsu amusement park closed every Monday and Tuesday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6050.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 5000 per person (one-way)
  • Airport shuttle fee per child: JPY 5000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 150 per person, per night and includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 6 and older may use public baths with an accompanying adult of the same sex.

We should mention

Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin Rusutsu Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Westin Rusutsu Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Rusutsu Resort?

Check-out is at noon.

Does The Westin Rusutsu Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AM–5:30 PM on request. A fee of JPY 5000 per person applies.

Where is The Westin Rusutsu Resort located?

Located near the slopes, this Rusutsu resort is in the mountains, 0.3 mi (0.4 km) from Rusutsu Resort and close to winter activities such as cross-country skiing and skiing lessons. Makkarigawa Kasenkoen and Lily Park are also within 9 mi (15 km).

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Reviews

The Westin Rusutsu Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 211 out of 365 reviews
Rating 8 - Good. 113 out of 365 reviews
Rating 6 - Okay. 22 out of 365 reviews
Rating 4 - Poor. 9 out of 365 reviews
Rating 2 - Terrible. 10 out of 365 reviews

Reviews

Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The staff and property were incredible.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nga Yan

Liked: Cleanliness, staff & service, amenities
Spacious durplex, friendly staff, restaurants in hotel are good and very reasonable price
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Eleftherious

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff and the restaurant staff were all extremely friendly and they were very helpful with all of my requests and questions. I would highly recommend staying at the resort and eat at the restaurants.
Downstairs room is huge.
Extremely comfortable beds.
The view from the downstairs room
Another angle of the downstairs
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Yuet kwan mandy

Liked: Cleanliness, staff & service, amenities
Yes, staff are friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to skiing, friendly staff
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
It’s the best ski in out hotel in japans Everyone is pleasant .food is unbelievable. Rooms are clean and spacious.so comfortable. There is a strong need for a special lane pass for hotel guest in the ski field as people that don’t stay in the hotel clog up the lines first thing of the morning
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms. Good breakfast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and polite
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Hsin Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with full and thoughtful services for skiing. Comfortable room space. Look forward to visiting again soon.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
I’ve emailed staff for collect package of ski gear we left .. hopefully they live up to the great standards they gave us on the visit
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with activities for all ages. Staff was friendly and helpful. Food at both restaurants was great. The room was spacious, clean and the beds were soft with high quality linens. I would definitely recommend this resort to anyone looking to visit Hokkaido!!!
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Dr. Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Close to ski hill. Expensive.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kriscia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The moment we arrived, we were warmly welcomed by the staff. The service team is friendly and efficient. The room is fantastic. Bright and spacious. Amenities are good. Super clean. Very comfortable pillow. One of the best stays.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Mickael

Liked: Cleanliness, room comfort

Really pricely

The hotel is perfect location for skiing, however i have my 4 years old kid with me and i was surprise to not have any playroom for that small age kid, of course there is some which you have to pay everything butits open in the afternoon, a bit desappointed for Marriot! The buffet is saving weist, not so many choice and everyday similar. I pay more than 1400 dollars a night, really expensive hotel for what i use to take before as mariot or even hilton which i wasnt desapointed.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Breakfast buffet was high quality.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Vitalij

Liked: Cleanliness, amenities, property conditions & facilities
Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
spacious room. Convenient snow gear locker. Nice onsen
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities and good quality buffet restaurant. Room was very spacious and exceptionally clean.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skiing very vlose
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Deokhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023
Verified review

4/10 Poor

James

Disliked: Staff & service
Staff have poor English and resulting time and money wasted due to wrong bookings twice on the same day rather than the next day logically despite clear instructions to extend not new booking.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to the Rusutsu ski resort is a huge plus. However, the room was expensive and little things - such as waiting in line for 20 minutes to eat at the breakfast buffet - made it seem overpriced for what it delivered. No specific complaints but I would probably stay at the Rusutsu Resort Hotel next time for half the price.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Amenities
Been coming back to stay at the Westin every year for skiing. Since covid it seems the standard has dropped. They have not also maintained the quality of the stay post covid. Example: quality of free in room amenities dropped, quality of food at breakfast buffet dropped For the price of the Westin compared to the hotels around the vinicity I would expect the quality to be maintained a little better. Otherwise, the place is clean and service staff are very helpful
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the Westin are all lofts- really nice layout with the bedrooms on the corridor floor and a great living room with murphy beds and kitchenette on the lower floor. The toilet, bathroom sink area, and shower/tub are all in their own rooms so you can close the door to each one for more privacy. The only thing they don't have that would be nice is a microwave, so you can't heat up leftovers or soup. It forces you to eat at one of the many restaurants (three at the Westin and 5 or 6 at the Rusutsu Resort across the street). It isn't quite ski in/out but it is a short walk to the chairlift for East Mountain and Mt Isola, and a monorail short walk to West Mountain.
Stayed 6 nights in Jan 2023