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Niseko Grand Hotel

3.0 star property
Mountain ski retreat with restaurant and free ski shuttles

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Photo gallery for Niseko Grand Hotel

Hot springs
Front of property
Lobby
Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Hot springs

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Toilet with electronic bidet
Free bottled water
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room

Japanese Western Style Room | In-room safe, desk, iron/ironing board, free WiFi

Japanese Western Style Room

Highlights

Air conditioning
Refrigerator
LED TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 6
  • 2 Twin Beds

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About the neighborhood

Map
412 Niseko, Niseko, Hokkaido, 048-1511

What's nearby

  • Annupuri - 16 min walk - 0.9 miles
  • Niseko Moiwa Ski Resort - 2 min drive - 0.7 miles
  • Niseko Annupuri Gondola - 3 min drive - 1.7 miles
  • Niseko Annupuri International Ski Area - 3 min drive - 1.9 miles
  • Niseko Hanazono Resort - 24 min drive - 11.6 miles

Getting around

  • Niseko Station - 7 min drive
  • Rankoshi Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 120 min drive

Restaurants

  • ‪ミルク工房ニセコヌプリホルスタインズ - ‬5 min drive
  • ‪バー&グリル - ‬8 min drive
  • ‪NISEKO A-nabeya ニセコA鍋屋 - ‬17 min walk
  • ‪MANDRIANO - ‬6 min drive
  • ‪P.I.C-DINERピーアイシーダイナー - ‬17 min walk

About this property

Niseko Grand Hotel

Hotel near Niseko Annupuri International Ski Area
You can look forward to an indoor mineral hot spring (onsen), laundry facilities, and conference space at Niseko Grand Hotel. Hit the slopes at this hotel offering a free ski shuttle, ski equipment rentals, and ski lessons. Treat yourself to a massage or other spa services. The on-site restaurant, Shiribeshi, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Japanese breakfast (surcharge), a free bus station shuttle, and hot springs on site
  • A banquet hall, a vending machine, and luggage storage
Room features
All 69 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • 20-inch LED TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee
  • A restaurant

Restaurants on site

  • Shiribeshi

Things to do

  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Snow sports gear

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,110 square feet of conference space

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Niseko Grand Hotel
Niseko Grand
Niseko Grand Hotel Hotel
Niseko Grand Hotel Niseko
Niseko Grand Hotel Hotel Niseko

Frequently asked questions

Is Niseko Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Niseko Grand Hotel?

Self parking is free at this property.

What time is check-in at Niseko Grand Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Niseko Grand Hotel?

Check-out is at 10 AM.

Where is Niseko Grand Hotel located?

Conveniently located near the ski slopes, this Niseko hotel is within 1 mi (2 km) of Kanro-sui, Annupuri, and Niseko Moiwa Ski Resort. Niseko Annupuri International Ski Area and Niseko Annupuri Gondola are also within 2 mi (3 km).

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Niseko Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 338 reviews
Rating 8 - Good. 134 out of 338 reviews
Rating 6 - Okay. 82 out of 338 reviews
Rating 4 - Poor. 25 out of 338 reviews
Rating 2 - Terrible. 17 out of 338 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The included breakfast was excellent, the staff was great, and the onsen was very nice
Stayed 4 nights in Feb 2025

10/10

Breakfast and onsen were amazing! Clean facility and accommodation.
Stayed 4 nights in Feb 2025

10/10

The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!
Stayed 3 nights in Jan 2025

8/10

nice staffs and beautiful onsen
Stayed 7 nights in Dec 2024

6/10

Staff are nice. The service was perfect. We love the onsen and breakfast. Just the furniture are too old and defective, not a classic style but really old. But it is still very good experience as the price is very reasonable.
Stayed 6 nights in Mar 2025

10/10

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!
Stayed 6 nights in Jan 2025

8/10

The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.
Stayed 7 nights in Feb 2025

10/10

We actually loved staying here and the food upstairs in the restaurant is excellent. The rooms are comfy and the access to the mixed onsen is excellent. Probably one of our favourite parts. I will say that the shower in the rooms were very average. Plenty of hot water but it’s a very small setup and feels more like a van than a hotel.
Stayed 3 nights in Dec 2024

10/10

You cannot find any place better! The spa is old but amazing. I'd definitely come back in winter.
Stayed 1 night in Aug 2024

8/10

Property is dated, but onsen and shuttle around the mountain made it a good stay.
Stayed 5 nights in Feb 2023

10/10

Great shared onsen
Stayed 1 night in Jan 2024

10/10

hotel was good. staff service was excellent. I recommend this hotel
Stayed 1 night in Jul 2023

8/10

The onsen is good but the hotel is overall a bit old. The price is reasonable with breakfast included.
Stayed 1 night in Aug 2023

8/10

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.
Stayed 3 nights in Jan 2025

10/10

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.

10/10

Staff. Best onsen
Stayed 1 night in Feb 2023

8/10

Service was excellent, rooms are Japanese style and partly newly renovated. Breakfast and restaurant is nice. The Hotel is quite old and the inside Onsen needs some renovation. Outside onsen is wonderful but many foreigners ignore rules, which is sad (eg. drink beer in onsen or women come to men’s area). For skiing the hotel is perfect and provides great value for its rates.
Stayed 4 nights in Dec 2023

10/10

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
Stayed 4 nights in Jan 2024

10/10

Amazing. Staff not very friendly, but okay
Stayed 5 nights in Mar 2024

10/10

Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
Stayed 7 nights in Feb 2023

4/10

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.
Stayed 2 nights in Feb 2024

10/10

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
Stayed 7 nights in Feb 2024

8/10

Stayed 3 nights in Apr 2025

10/10

何度か利用せてもらってる者です。部屋はリニューアルされていて快適でした。老舗ならでの落ち着いた雰囲気があって大好きなホテルです。 ただ、浴場にいたアジア系外国人の男性二人組の会話がすごく煩かったのが残念でした。 脱衣所に入ったとたん大音量の会話が聞こえてきたので団体客かと思いましたが二人だけとは・・・ 浴場に入るタイミングが悪かったです(笑)
Stayed 1 night in Mar 2025

10/10

Stayed 4 nights in Jan 2025