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M Hotel

3.0 star property
Hotel with free local shuttle, a short walk to Niseko Mountain Resort Grand Hirafu

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Photo gallery for M Hotel

Lobby
Exterior
Standard Room, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Suite, Non Smoking | Living area | Flat-screen TV
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk - 0.3 miles
  • Niseko Takahashi Dairy Farm - 8 min drive - 4.0 miles
  • Lake Hangetsu Nature Park - 9 min drive - 4.8 miles
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 4.7 miles
  • Niseko Annupuri Gondola - 14 min drive - 7.4 miles

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬1 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬2 min walk
  • ‪蟹鮨加藤 ニセコ店 - ‬4 min walk

About this property

M Hotel

Hotel near Niseko Mountain Resort Grand Hirafu
M Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A free area shuttle, self parking (surcharge), and concierge services
  • An elevator, a vending machine, and luggage storage
  • A front-desk safe
Room features
All guestrooms at M Hotel include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Self parking on site (JPY 1,500 per day)

Things to do

  • Ski storage

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one way)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan

Frequently asked questions

Is M Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at M Hotel?

Self parking is available for JPY 1500 per day.

What time is check-in at M Hotel?

Check-in begins at 3 PM.

What time is check-out at M Hotel?

Check-out is at 10 AM.

Does M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 35000 per vehicle applies.

Where is M Hotel located?

Situated in Kutchan, this hotel is within 1 mi (2 km) of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. Annupuri and Noasc are also within 3 mi (5 km).

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M Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Good location
Stayed 2 nights in Jan 2025

10/10

amazing hot breakfast. helpful front desk
Stayed 3 nights in Dec 2024

10/10

👍
Stayed 5 nights in Mar 2025

10/10

Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024

8/10

Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024

8/10

The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.
Stayed 2 nights in Jan 2025

10/10

The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024

6/10

Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024

4/10

Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 6 nights in Dec 2024

10/10

Stayed 8 nights in Dec 2024

6/10

Stayed 2 nights in Feb 2024

6/10

Stayed 7 nights in Jan 2024

10/10

My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020

10/10

Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020

10/10

Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020

8/10

Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020

8/10

Stayed 8 nights in Jan 2020

2/10

Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020

8/10

Stayed 4 nights in Dec 2019

8/10

Stayed 4 nights in Dec 2019

6/10

Stayed 3 nights in Dec 2019

6/10

Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019

10/10

Stayed 2 nights in Dec 2019